Canon ir330s problems...

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  • jiggysmb
    • Jun 2025

    #1

    Canon ir330s problems...

    Hi guys,

    I am new to the forum but have been an IBM/HP tech for 7 years, so hopefully I can help other members with HP problem.

    Recently, I have been trying to get an ir330 I bought years ago running correctly for my wife.

    The Auto feeder consistantly jams and I am having trouble finding the name of the roller causing the problem. It also looks very hard to remove, so if anyone has a service manual for this copier it would be greatly appreciated.

    Also, the finisher has two rollers 2" apart that are leaving creases in all copies. They sort of grab and feed the paper through the finisher. Is it possible to lower the tension on these rollers?

    Thanks in advance for any advice.
    Last edited by Guest; 12-01-2007, 06:04 PM. Reason: spelling
  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22997

    #2
    finisher-E1?

    If this is a finisher-E1 (and I suspect it is) the rollers are:

    Quantity (2) FB5-0730-000. When the new parts arrive pull the rubber off the hub and put a few dots of superglue on the hub then slide the tire back over to prevent a re-occurrance.

    And No. You cannot just glue the old rubber back onto the hub. It's all stretched out and worn, and it won't glue on evenly. I've tried it.

    Now about this "autofeeder"? Are we talking about a cassette tray, a manual feed tray, a document feeder DADF-A1, or a DADF-B1? There are a whole host of problems, and the information you need to get is the jam codes. Telling where the paper stopped won't help. Come back with some jam codes and I can help.
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

    Comment

    • jiggysmb

      #3
      The finisher has a part number of FB5-0706, but these rollers dont look replacable. There is no rubber on them, they are just plastic. They just apply so much pressure that they actually leave 2 straight lines down the sheets as they exit.

      This view is looking into the finisher from the copier side


      The auto feeder is on the top of the machine, part # F243002. It looks as if the 4 grey rollers that drop down to grab the sheets are shiny and worn
      Last edited by Guest; 12-02-2007, 01:03 AM. Reason: pics

      Comment

      • blackcat4866
        Master Of The Obvious

        Site Contributor
        10,000+ Posts
        • Jul 2007
        • 22997

        #4
        There used to be rubber on those finisher rollers.

        That is a DADF-A1. and there is a fairly long list of rollers to replace in a standard rebuild. This is not a simple feeder to work on. I still need jam codes to determine where your jamming problem is coming from. I wish I could be there to help.

        Rebuild Parts
        2... FF5-5191-000..... Bottom Feed Pickup Roller
        1... FB3-5637-020..... Delivery/Top Feed Pickup Roller
        8... FE6-3059-000..... Flat Separation Belts
        4... FB3-5702-000..... Ribbed Separation Belts
        1... FG6-2176-000..... Separation Roller Assy
        1... FF5-5181-000..... Front Flapper
        1... FF5-5202-000..... Rear Flapper

        I guess you have two choices. You can provide those jam codes, or just go ahead with a standard rebuild (Don't change the separation pressure settings unless you are prepared for alot of headaches. They are the colored rings on separation belt shaft.)

        The pictures help alot. Thanks.
        Last edited by blackcat4866; 12-02-2007, 04:12 AM.
        If you'd like a serious answer to your request:
        1) demonstrate that you've read the manual
        2) demonstrate that you made some attempt to fix it.
        3) if you're going to ask about jams include the jam code.
        4) if you're going to ask about an error code include the error code.
        5) You are the person onsite. Only you can make observations.

        blackcat: Master Of The Obvious =^..^=

        Comment

        • jiggysmb

          #5
          blackcat - thank you for your assistance. I dont know how to get the error codes, can you tell me how to get them out of the machine?

          Comment

          • blackcat4866
            Master Of The Obvious

            Site Contributor
            10,000+ Posts
            • Jul 2007
            • 22997

            #6
            Forgive me if I miss a few keystrokes. I don't have a manual for this one, and I haven't seen one in 5 years.

            Press User Mode key*, press 2 & 8 together, press User Mode* to enter service mode. (It's not the * on the number keypad, it's the * inside the 'head' shape)

            Select COPIER, Display, JAM.
            When you get to this screen, the fifth column has a 0, 1, or 2. The records with a '1' are document feeder jams. The sixth column has a 4-digit hex number with your jam code. Write down all the jam codes for the document feeder.

            Next select Counter along the top, then FEEDER to see the document feeder counter. Reset several times to Exit.

            To access the finisher rollers slide the finisher away from the copier, but keep it on the rails. Remove the metal right hand side cover. You'll be able to see the black rollers. Follow the shaft to the back & remove the various drive components on the back (I don' t exactly remember what, but its fairly obvious). Follow that same shaft to the front & remove an E-clip, a bushing, and whatever else is in the way. It won't be so easy to re-install the bushing on the front. If you flex the metal guide a little you should be able to maneuver the shaft out. The black plastic rollers are E-clipped to the shaft. I may have missed a few things, but the basics are here.
            If you'd like a serious answer to your request:
            1) demonstrate that you've read the manual
            2) demonstrate that you made some attempt to fix it.
            3) if you're going to ask about jams include the jam code.
            4) if you're going to ask about an error code include the error code.
            5) You are the person onsite. Only you can make observations.

            blackcat: Master Of The Obvious =^..^=

            Comment

            • jiggysmb

              #7
              The finisher service part doesnt sound too bad but the rollers you gave me dont look like to rollers I have. They are just thin little plastic rollers, like a dime with a hole in the middle.

              Your memory is great, just got my copier codes, long list but I never actually had a copier jam, just in the feeder.

              Feeder
              Feed 00073687
              L-Feed 00000092
              S-Feed 00073595

              Copier
              0003
              0041
              008A
              0003
              0002
              0002
              0088
              0003
              0041
              0003
              0042
              0003
              0042
              0002
              0005
              0005
              0041
              0003
              0003
              0003
              0237
              0005
              0004
              0201
              0091
              0201
              0005
              0088
              0102
              0003
              0201
              0201

              Comment

              • blackcat4866
                Master Of The Obvious

                Site Contributor
                10,000+ Posts
                • Jul 2007
                • 22997

                #8
                I'll check back this afternoon. No time to look throught the codes right now.
                Congratulations on browsing through the menus. Canon's are pretty intuitive.....
                And yes those part numbers for the finisher rollers are correct, I've replaced them many times. They are just buried in there.
                If you'd like a serious answer to your request:
                1) demonstrate that you've read the manual
                2) demonstrate that you made some attempt to fix it.
                3) if you're going to ask about jams include the jam code.
                4) if you're going to ask about an error code include the error code.
                5) You are the person onsite. Only you can make observations.

                blackcat: Master Of The Obvious =^..^=

                Comment

                • logonjim
                  Trusted Tech
                  • Nov 2007
                  • 136

                  #9
                  ir 330s problems

                  If you change the seperation belt assay. and the roller shaft in the feeder this normally cures the jams they also have white plastic cleaner pads sitting on the roller takes those 2 off they inhibit paper feed ..also check to make sure the flipper motor is not sticking also check one way gear on front of feed rollers (ribbed rollers about 9 of them i think) also make sure the feeder is sitting flat on the glass these tend to warp after a lot of use and only soluting for this is to change the rear left hinge ..not an easy feeder to work on but above are the problems i have had.

                  Comment

                  • hanna

                    #10
                    looks like this issue is pretty well handled but since i'm new and seeking help elsewhere on this forum, i'll throw my two cents in here: the four sep belts alone (FB3-5702-000) will almost certainly fix that feeder (unless the stack arm is sticking, as somebody else pointed out).

                    as far as the creases on the copy, the delivery shaft on the finisher has two rollers that have had their rubber belts stretched and slipped off, so the paper is being delivered by the two raised edges of the two plastic rollers (hence the four creases). an easy fix for that is to take the two stretched rubber belts, cut them off, and then glue them right back into their place on the plastic rollers.

                    good luck!

                    Comment

                    • blackcat4866
                      Master Of The Obvious

                      Site Contributor
                      10,000+ Posts
                      • Jul 2007
                      • 22997

                      #11
                      I have to disagree with loginjim on one point. Those separation flappers are necessary, and removing them multiplies your problems. The codes you listed analyse as follows:

                      (9) occurrances of 0003: worn or missing separation flappers
                      (3) occurrances of 0005: worn or missing separation flappers
                      (2) occurrances of 0042: worn or dirty feed tires
                      (1) occorrances of 008A: worn or dirty feed tires

                      All the others are just random, not signifying much.

                      Here's an opportunity to use your cool digital camera. Snap a photo of the layout of belts before you dissassemble anything. On the first visit I would clean all the rollers listed on the previous post with a citrus based degreaser. Spend some extra time on the belts. Note where the ribbed and the plain belts go before disassembly. Remove them completely from the feeder, throw them in a sink with some dish soap and scrub the inside and outside with a toothbrush. Also clean the pulleys they ride on. Dry them completely before assembly (often the inside being dirty does not get addressed.) Again, don't move the separation adjustment rings. Replace separation flappers.

                      If you get re-occurrances, do all the rollers & belts new. If you get stuck, let me know.
                      If you'd like a serious answer to your request:
                      1) demonstrate that you've read the manual
                      2) demonstrate that you made some attempt to fix it.
                      3) if you're going to ask about jams include the jam code.
                      4) if you're going to ask about an error code include the error code.
                      5) You are the person onsite. Only you can make observations.

                      blackcat: Master Of The Obvious =^..^=

                      Comment

                      • jiggysmb

                        #12
                        I thank you all for your help. I now have somewhere to start tomorrow...cleaning & some new parts are deffinately in order.

                        Any tips on removal of all the feeder rollers and belts? I assume this is a complete tear down but dont wont to start down that road if not necessary :-) If I just do the 4 sep belt to start with is the same amount of time required to just remove all belts and rollers?

                        hanna- thanks for the tips I will order sep belts tomorrow.

                        blackcat- Sorry for questioning your part# for the finisher, I was looking at the lower rollers, and after looking at them again I see the rubber missing on the upper rollers

                        Thank you all for getting me in the right direction!

                        Comment

                        • hanna

                          #13
                          Originally posted by jiggysmb
                          I thank you all for your help. I now have somewhere to start tomorrow...cleaning & some new parts are deffinately in order.

                          Any tips on removal of all the feeder rollers and belts? I assume this is a complete tear down but dont wont to start down that road if not necessary :-) If I just do the 4 sep belt to start with is the same amount of time required to just remove all belts and rollers?
                          just about but not quite. it's not as bad as it looks, but it is little funky...

                          take off the front panel of the df (4 screws - 1 on the top under the upper lid and 3 underneath [one is recessed and not immediately obvious]).

                          the sep belt assembly is held on by a plate at the front side (2 screws and you have to disengage an idler gear/belt mechanism and unhook the tension spring).) when you take the assembly out, don't lose the bushing on the rear of the shaft..

                          when the assembly is out, work from the end that does not have the plate dangling off of it. you have three little roller assemblies w/ 4 little spring-loaded belt/rollers things on each. you're replacing the ribbed belts in the middle but you have to get the belts off of the rollers at the end to get to them. you'll find that the 4-roller assembly is just clipped on to the shaft and if you unclip it, you will then release enough tension to work the belts off. work the belts off the end assembly, cut off the old ribbed belts of the middle one, then put on the new ones and re-assemble the end set of belts.
                          the belt/roller assembly at the far end (the one you didn't have to take off) provides a handy reference for you as to what it should look like and how it is on..

                          re-install assembly, screw on the plate etc etc...good luck!

                          Comment

                          • blackcat4866
                            Master Of The Obvious

                            Site Contributor
                            10,000+ Posts
                            • Jul 2007
                            • 22997

                            #14
                            Sound good to me. As the counters go, with standard originals you should get 150k before the standard rebuild.
                            If you'd like a serious answer to your request:
                            1) demonstrate that you've read the manual
                            2) demonstrate that you made some attempt to fix it.
                            3) if you're going to ask about jams include the jam code.
                            4) if you're going to ask about an error code include the error code.
                            5) You are the person onsite. Only you can make observations.

                            blackcat: Master Of The Obvious =^..^=

                            Comment

                            • logonjim
                              Trusted Tech
                              • Nov 2007
                              • 136

                              #15
                              ir330

                              Hi guys thats an awful lot of work .why not just change the assay. the numbers are FG5-7272-000 FG5-7274-000 and the sep flappers(the ones i have allways taken off as they seem to inhibit feed and has helped cure my problems) FF%-5202-000 and FF5-5181-000 . When i change the feed and sep assay it had allways cured my feed problems. good luck..

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