E007 iR4570 tearing films

[cliffstv]

I have several iR4570's and iR3045's tearing fixing films.

Has anyone else had this issue? These machines all tear films when there is a high volume usage as is in a school environment.

I have replaced the film units, and they last a couple hours, I have even replaced the complete fuser ass'y, twice in one iR4570, and once in another and it still happens.

I even have films tearing within 1 month of the machines installation. These 4 affected machines are all at different offices, so it's not a user issue.

Canon says no one else is having this problem.

I have 4 of these that I cannot keep running economically, and no one can give an explanation. I have dozens of iR2016/2020, iR2270's in the field that are no problem, so its not something I am doing wrong. I am a seasoned tech with about 20 years experience.

[songela]

I have never come across to a particular case with this model, but with other models like the iR2016, the fault will usually arise when operated from a surface tha is not level. A floor tilted to a very slight angle can cause this, so check this first, you can try moving the equipments to different locations, wish u luck.
Songela

[_SuabE_]

i second the motion songela this is also what happened to me, just relocate the machine or level the platform to eliminate the inclination of the unit.

[kwazimoto]

tearing

I have not seen one of these tear either he have alot of them in the field..only thing comes to mind like on the 3300 series the cleaning roller needs to be replace witch I am sure you have done... If you find out what it is please pass it on to us...

[matjaz]

hi

which fuser ass'y

[lkrsardis]

fixing film

Songela is oh so right. These machines MUST sit level with absolutly no twist to the frame. In other words it can't sit on a poorly laid floor (no humps or dips in the floor.

[cliffstv]

which fuser ass'y

Fuser Ass'y Complete iR4570 120V FM3-1293-000 (replaces Old P# FM2-1786-000)

I cant help but wonder why the fuser ass'y changed part #... as well as the pressure roller is a different color than the original ones that were in the iR4570's, and the fixing film assy changed part # as well. what did they try to improve? The only thing I see changed was the price, it went up.

[matjaz]

Can That You Are Right.






Canon Sent Bulletin In Europe.



Version Of System Is Guilty Perhaps That Film Tears.





He Isn't Angry.

[throttlejockey]

The new films are bad . We were asked in a meeting if we notice the films tearing ,I belive the brown films . Anyways yes they tear , yes they new stock is bad and I think the katun film is what some of the guys are using now with good results . In fact my next call tomorrow is for jamming and e007 . You guys can level if you want but that aint fixing nothing.

[_SuabE_]

The new films are bad . We were asked in a meeting if we notice the films tearing ,I belive the brown films . Anyways yes they tear , yes they new stock is bad and I think the katun film is what some of the guys are using now with good results . In fact my next call tomorrow is for jamming and e007 . You guys can level if you want but that aint fixing nothing.<-- its not fixing its preventing to

That is why you have still a back job for fixing films and jamming. common jockey i have 12 units of this model never use Katun film and the color does not do nothing, its the material. copy 200K without replacing fixing units.

[cliffstv]

Can That You Are Right.






Canon Sent Bulletin In Europe.



Version Of System Is Guilty Perhaps That Film Tears.





He Isn't Angry.

The copiers in question, most have the latest software and firmware on them, and 1 has original software, I found it made no difference.
Schools are on break here, so when they go back, i will thoroughly check the floors for level.

Altho the floor was level at time of install, and it's multiple locations for these machines, and no other models seem to be affected. I guess the fact that the iR4570's are heavier than the 2020's i guess unlevel floor may show more of an issue. But by the same token, the iR2270 which is essentially the same machine, just slower, does not have this issue here.

[throttlejockey]

That is why you have still a back job for fixing films and jamming. common jockey i have 12 units of this model never use Katun film and the color does not do nothing, its the material. copy 200K without replacing fixing units.

I dont know what the hell you are tring to say . But yes canon has changed the material they use I was getting 200k out of my units until recent . todays unit did have the brown film .I install only canon units . some techs have used the katun with some luck durnig this run of bad films. As for leveling I see as only a was of time .We have hundreds of the 70 series for awhile now and this is only now starting to be a problem if it were a leveling problem it would have happen years ago.

[cliffstv]

I checked the floor, it is level, no dips, copier has a solid footing, but no change. Seems that its more during peak usage it tears films. I put a spare iR5000 next to it as a back-up, now it gets the bulk usage, and the 3045 films last longer. In another location, I put a spare iR5000 in place, replaced the film on the 4570, and no one will even try the 4570 any more.

[throttlejockey]

I think we are over the hump with the films .I havent put one in for two weeks . doesnt seem like a long time but I have over 200 just in my territory.

[dlucas]

Fixing film teared.....

today,i went to do a machine with e007 for model 3045. i have replaced twice the fixing film assembly. the first time i used OEM assembly and it lasted 2 weeks. The second time i tried to replace it with a genuine assembly but the film won't rotate so i used the OEM assembly back but with new film. it fixed the problem and lasted 5 days or so and e007 hit again. i brought another genuine assembly and try to replace it but it won't rotate also. i have adjusted the pressure screw but went in vain. the pressure roller was in good condition, only 100k usage. i am going to change the pressure roller tommorow to see wether it fixes my problem. i have also used the genuine assembly on other machine it won't rotate also. i used the teared film and the new film on the OEM assembly and guess what? the teared worked and the new one failed. is it because of the film or assembly?