IR330 with error E051

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  • axyun
    Service Manager

    Site Contributor
    1,000+ Posts
    • Aug 2007
    • 1323

    #1

    IR330 with error E051

    Customer said that the machine will work sometimes for a while and then one day when machine is turned on he gets an E051 error which appears to be something to do with horizontal registration motor or something that affects it and causes the code. Not familiar with this and wanted to come here first before taking whole machine apart. I understand the pickup assembly would have to come out first if motor or a gear needs to be replaced. Somebody please enlighten me. I will be very grateful for your help. Frank/ActionPhotocopy
  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22997

    #2
    Re: IR330 with error E051

    I've got two for you:

    E051, E014, E901, E004, etc...... Erratic operation. There may be a cold solder joint on the composite power supply. Repair any cold solder joints, and reseat the connectors on the composite power supply

    E051. The plastic gear on the horizontal registration shift motor (M9) splits. Replace the horizontal registration shift motor M9 (FH6-1253-000). To access, remove the pickup assembly & registration guide assembly. See service manual pg 7-36, 14-110, & 14-226.

    Previous analog relatives like the NP-3050 would eventually dump enough toner on the horizontal registration sensor until the sensor was buried. The symptom was the image shifted about 25mm to the rear off the paper. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

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    • axyun
      Service Manager

      Site Contributor
      1,000+ Posts
      • Aug 2007
      • 1323

      #3
      Re: IR330 with error E051

      Thank you for that very useful info David. Frank

      Comment

      • Canuck
        Tech Specialist

        1,000+ Posts
        • Nov 2007
        • 1713

        #4
        Re: IR330 with error E051

        Make sure sensor for horizontal registration is clean. They get toner in them

        Comment

        • Brian8506
          Service Manager

          Site Contributor
          1,000+ Posts
          • Feb 2009
          • 1664

          #5
          Re: IR330 with error E051

          Updated part number is FK2-0144-000. Replaced many of these. Way easier on 2200 series.
          Originally posted by blackcat4866
          I've got two for you:

          E051, E014, E901, E004, etc...... Erratic operation. There may be a cold solder joint on the composite power supply. Repair any cold solder joints, and reseat the connectors on the composite power supply

          E051. The plastic gear on the horizontal registration shift motor (M9) splits. Replace the horizontal registration shift motor M9 (FH6-1253-000). To access, remove the pickup assembly & registration guide assembly. See service manual pg 7-36, 14-110, & 14-226.

          Previous analog relatives like the NP-3050 would eventually dump enough toner on the horizontal registration sensor until the sensor was buried. The symptom was the image shifted about 25mm to the rear off the paper. =^..^=

          Comment

          • axyun
            Service Manager

            Site Contributor
            1,000+ Posts
            • Aug 2007
            • 1323

            #6
            Re: IR330 with error E051

            I was there today and after removing pickup asm. manual says remove drive unit from back and other . Had already spent 3 hours on another pain in the butt machine and was not up to completing today.Looking for the right screws to remove for unit. Left customer at 8PM had arrived at 4PM. If I have time will return tomorrow. Customer not in hurry. Has another machine now. Jury duty Friday. If I am not doing something right here please tell me. Frank

            Comment

            • northernlife
              Senior Tech

              500+ Posts
              • Sep 2011
              • 847

              #7
              Re: IR330 with error E051

              It sits right before registration. If I'm not mistaken on the 330/400's you have to remove the inner cover (that's a pita) and it's on a metal bracket that's held in with one screw and one connector in the rear. I'll scan you the instructions later today

              Comment

              • axyun
                Service Manager

                Site Contributor
                1,000+ Posts
                • Aug 2007
                • 1323

                #8
                Re: IR330 with error E051

                Thank You Jay. I was just about ready to give up and see about getting customer a good used machine with low count. Frank

                Comment

                • northernlife
                  Senior Tech

                  500+ Posts
                  • Sep 2011
                  • 847

                  #9
                  Re: IR330 with error E051

                  Originally posted by axyun
                  Thank You Jay. I was just about ready to give up and see about getting customer a good used machine with low count. Frank

                  I still would give the sales guy this lead though as it has been end of life for quite some time.

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