Canon IR C3200N Smear on print

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • AhaaOkay
    Technician
    • Mar 2014
    • 24

    #1

    [CQ] Canon IR C3200N Smear on print

    Sorry for the bad photos I made ... but that isn't the matter right now .. no meaning in making color adjustments while some of the print is ruined

    My question is this: What is the reason for the smear/this issue ... it's getting to the point of being annoying



    IRC3200_test1a_IMG_0253.jpgIRC3200_test1b_IMG_0253.jpg


    We have a pdf of the servicemanual ... and surely we have some ideas, but it's better getting the hammer on the nail from all the talent in here ;-)

    I have some experience from photo-machines (noritsu)... so not completely lost to getting dirty fingers ;-)


    Thanks in advance for any clever input/replies


    PS:
    Quick little question ... we Also have a CLC 3200 with a fiery unit. How do one determine what version of it we've got ... c1 / c1 ver. 2.0 ?

    Regarding the IR C3200N .... there's only one "kind" apart from variations in accessories ....(not taking the fiery unit into account) ?


    Another quick question ... how do one figure out what version of
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #2
    Re: Canon IR C3200N Smear on print

    Originally posted by AhaaOkay
    Sorry for the bad photos I made ... but that isn't the matter right now .. no meaning in making color adjustments while some of the print is ruined

    My question is this: What is the reason for the smear/this issue ... it's getting to the point of being annoying



    [ATTACH=CONFIG]24531[/ATTACH][ATTACH=CONFIG]24532[/ATTACH]


    We have a pdf of the servicemanual ... and surely we have some ideas, but it's better getting the hammer on the nail from all the talent in here ;-)

    I have some experience from photo-machines (noritsu)... so not completely lost to getting dirty fingers ;-)


    Thanks in advance for any clever input/replies


    PS:
    Quick little question ... we Also have a CLC 3200 with a fiery unit. How do one determine what version of it we've got ... c1 / c1 ver. 2.0 ?

    Regarding the IR C3200N .... there's only one "kind" apart from variations in accessories ....(not taking the fiery unit into account) ?


    Another quick question ... how do one figure out what version of
    ================================================== ======================
    ================================================== ======================

    1-on the Fiery ver.? > Print out a P PRINT & USER-PRT in Service Mode
    COPIER > FUNCTION > MISC-P > P-PRINT > USER-PRT
    select one item at a time >press OK to print them-


    2-(variations in accessories) ? what do u mean ?

    3-CQ issue/
    is that issue on photo paper ?
    is that a print or glass copy ?
    have u check the fuser rollers (surface)
    do u have a smear issue on regular text images ?


    imagePASS-C1 v2.0/ see attachment

    imagePass C1 v2.0 Intro TP04-1.pdf
    Last edited by teckat; 03-27-2014, 01:33 AM.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

    Comment

    • AhaaOkay
      Technician
      • Mar 2014
      • 24

      #3
      Re: Canon IR C3200N Smear on print

      1.
      Made the prints on the clc 3200 with the fiery unit has the famous C boot rom (70.01)
      my guess is that it's a c1 ver. 2.0 (will have to check that correctly)

      Follow up:
      Whats the latest and greatest boot rom and firmware versions for ir c3200 / clc 3200

      If c1 version 2.0 I just hunt the corresponding drivers for that version or does the ir c3200 driver work with both, with some limitations

      2.
      Let me rephrase that ir c3200 / clc 3200 similarity question a bit

      what is the difference between those two model? My take on this is ir c3200 is intended for the office and the clc is intended for more graphical demanding use !


      3.
      it's a print on plain copy paper.
      With lots of graphics/ pictures it's the worst but it does show on simple text prints too.

      Video inspection of rollers as I don't have a clue how they should look 😉


      video of fixing rollers:
      Attached Files

      Comment

      • teckat
        Field Supervisor

        Site Contributor
        10,000+ Posts
        • Jan 2010
        • 16083

        #4
        Re: Canon IR C3200N Smear on print

        =C3200 Series
        System / v90.03
        Boot/ v70.01
        Language/ v90.03
        RUI/ v 79.04
        DC-CON/ v38.02
        R-CON/ v4.01
        -----------------
        u should be using the C1 PRINT DRIVERS (C1 Color Guide =see pdfs.)/Color Network Printer Unit-C1
        Color Network Printer Unit-C1.pdf

        Drivers links-http://www.usa.canon.com/cusa/suppor...ersAndSoftware


        http://software.canon-europe.com/products/0010073.asp

        CLC3200/3220-C1 v2
        ---------------------------------------------------
        iRC3200 & CLC3200 Basically the same animal nada

        --------------------------------------------------
        U HAVE 100% Coverage of Paper / this printer is not a printing press


        when was the last time any maintenance/ service was performed on this printer ?
        the fuser needs to be removed> so u can see if any paper is caught on upper roller (not visible in pic)

        also the ITB UNIT needs to be removed> inspected>cleaned & sheet changed if old or worn

        u need to remember> the image is transferred to ITB SHEET before transfer to paper/
        u can have many issues between image formation>separation>cleaning > to fixing

        last point>>>>>>>>>>>>Are u a Tech
        Attached Files
        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

        Comment

        • AhaaOkay
          Technician
          • Mar 2014
          • 24

          #5
          Re: Canon IR C3200N Smear on print

          First of thanks for saving me a truck load of time finding odds and ends of this little "project". A printer/copier that needs some TLC for sure.

          The CLC was added to the bundle as the IC C3200 could save as spares the other way around .... and the CLC 3200 had a nice bundle of 28 packages of toner on top that still is more worth than the printer at todays rate ... and the CLC 3200 that was acquired last week prints nicely

          This is just first part of "is it worth more than our "dirt cheap spare time" to fix the IR C3200 up ?"

          Teckcat ... can you clarify


          ---------------------------------------------------
          iRC3200 & CLC3200 Basically the same animal nada

          --------------------------------------------------



          Looks like a fun friday/weekend at cleaning copier mechanics ;-)


          We did clean the outside of the ITB belt and it looks fine. From reading here it looks like it would be smart to have a look at cleaning the inside of that belt and rollers of the ITB unit too.

          My understanding of cleaning the ITB belt is a lint free cloth on out and inside of the belt ..... is that correct ?


          Secondly ... to take the fixer unit apart and inspect it thoroughly and see if one can clean our way to some nice prints if not .... drop the IR C3200 and use for spares for the CLC 3200 whenever possible.

          How would we clean the rollers of the fixer unit and check if the temperatures of the unit is what it should be ?


          May we use any isopropyline alcohol to clean any of these surfaces .... fixing rollers / ITB bet




          I'll make some more movies.

          When I get the scanning setup I'll scan the reports you asked me to make:

          Code:
          [COLOR=#3E3E3E] Print out a P PRINT & USER-PRT in Service Mode[/COLOR]
          [COLOR=#3E3E3E]COPIER > FUNCTION > MISC-P > P-PRINT > USER-PRT[/COLOR]
          [COLOR=#3E3E3E]select one item at a time >press OK to print them-[/COLOR]

          Is there an easy way of sayiing which version of the imagepass units we have at hand "C1 or C1 ver. 2.0)
          -> will open that fiery box and check serial numbers to know for sure ;-)

          I am in the process of digesting the infosheet/pdf on what the imagepass C1 ver.2.0 is .....

          Same goes for test prints of course .... for both printers .. I'm happy to say that the CLC 3200 prints looks a hell of a lot better than those from the IR C3200



          Upgrading firmware/boot rom etc .... is that a task of the SS TOOLS on CD ?


          Of to read all those PDF's you provided so kindly


          Sure I'm a tech .... not a copier tech though ... but have seen a Xerox or two inside and a corona thread making or breaking "user experience" back in the days;-)
          Last edited by AhaaOkay; 03-28-2014, 02:14 AM.

          Comment

          • teckat
            Field Supervisor

            Site Contributor
            10,000+ Posts
            • Jan 2010
            • 16083

            #6
            **Knowledge is time consuming, exhausting and costly for a trained Tech.**

            Comment

            • AhaaOkay
              Technician
              • Mar 2014
              • 24

              #7
              Re: Canon IR C3200N Smear on print

              Which variable indicates imagepass version ?

              Did you mean that it's cheaper to buy a new fixer unit ....?
              There wasn't any paper hidden on the upper roller .... ... have to complain to the dude holding the cam (pointing at the mirror) ;-)

              Can I check the temperatures in service mode or do I just toast a finger to figure them temps out ?

              TIA

              Comment

              • teckat
                Field Supervisor

                Site Contributor
                10,000+ Posts
                • Jan 2010
                • 16083

                #8
                Re: Canon IR C3200N Smear on print

                Originally posted by AhaaOkay
                Which variable indicates imagepass version ?

                Did you mean that it's cheaper to buy a new fixer unit ....?
                There wasn't any paper hidden on the upper roller .... ... have to complain to the dude holding the cam (pointing at the mirror) ;-)

                Can I check the temperatures in service mode or do I just toast a finger to figure them temps out ?

                TIA
                --------------------------------------------
                I get paid by the hour/ u can send me money to PayPal

                Stop Worrying and Start Living./
                forget about the imagePASS-C1-v2.0=(S/N JXLxxxxx):look on outside of box

                imagePass C1 v2.0 Intro TP04-1.pdf

                SERVICE MODE
                COPIER>DISPLAY<ANALOG>
                FIX-CFIX-Eerror code
                At Power-On
                **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                Comment

                • AhaaOkay
                  Technician
                  • Mar 2014
                  • 24

                  #9
                  Re: Canon IR C3200N Smear on print

                  OK .... so you're saying ... do not take the complete fixer unit apart .... just take it out ... and have a closer look at things ! (clean with a damped cloth) and make a fresh video for you

                  Am I correct that taking the ITB belt of and cleaning the inside + rollers would be a smart thing to do ?

                  And after doing both it's time to cross fingers and look for improvement in print quality (thinking off the nasty marks) in the picture of my first post ?


                  So basicly being a copier tech is all about cleaning mess up .... damn .... and here I thought things had changed in the past 25+ years

                  Comment

                  • teckat
                    Field Supervisor

                    Site Contributor
                    10,000+ Posts
                    • Jan 2010
                    • 16083

                    #10
                    Re: Canon IR C3200N Smear on print

                    Originally posted by AhaaOkay
                    OK .... so you're saying ... do not take the complete fixer unit apart .... just take it out ... and have a closer look at things ! (clean with a damped cloth) and make a fresh video for you

                    Am I correct that taking the ITB belt of and cleaning the inside + rollers would be a smart thing to do ?

                    And after doing both it's time to cross fingers and look for improvement in print quality (thinking off the nasty marks) in the picture of my first post ?


                    So basicly being a copier tech is all about cleaning mess up .... damn .... and here I thought things had changed in the past 25+ years

                    ===============================================

                    ITB removing >inspection >cleaning exterior >removing ITB SHEET >cleaning interior sheet >cleaning rubber drive roller>

                    is not for the amateur



                    ITB BELT CLEAN.JPG
                    ITB ROLLER BLACK.JPG
                    ITB PRIMARY ROLLS.JPGcheck if rollers are locked in both sides/DO NOT CLEAN THESE ROLLERS/ REPLACE IF NEEDED


                    REMOVAL INSTRUCTIONS IN PDF----------------
                    Attached Files
                    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                    Comment

                    • AhaaOkay
                      Technician
                      • Mar 2014
                      • 24

                      #11
                      Re: Canon IR C3200N Smear on print

                      I understand that ... will have an octopussy standing around to hold things .. wearing some gloves so that itb belt is treated as nicely as possible.

                      Regarding the fixer-unit ... Am I correct that it can't hurt taking it out to have a closer look and wipe the rollers from the opening and see what that brings to the copier bill of health ;-)

                      I'll make some nice photo's and movieclips this time ;-)

                      And now back on CET time = sleep (as at least 6 hours ahead of you) yawn

                      Comment

                      • copier tech
                        Field Supervisor

                        5,000+ Posts
                        • Jan 2014
                        • 8133

                        #12
                        Re: Canon IR C3200N Smear on print

                        You can not clean the ficing unit on this model. What usually happens is the rollers form flat spots.
                        When the machine is running can you hear a banging sound? If yes that's the fixing unit.
                        Let us eat, drink, and be merry, because tomorrow we may die!

                        For all your firmware & service manual needs please visit us at:

                        www.copierfirmware.co.uk - www.printerfirmware.co.uk

                        Comment

                        • AhaaOkay
                          Technician
                          • Mar 2014
                          • 24

                          #13
                          Re: Canon IR C3200N Smear on print

                          Originally posted by copier tech
                          You can not clean the ficing unit on this model. What usually happens is the rollers form flat spots.
                          When the machine is running can you hear a banging sound? If yes that's the fixing unit.

                          Thanks for your input ;-)

                          /joke start
                          I'm aware of this issue can be the case ... so I'll toast them evenly over camp fire until those flatspots go away or declare the EOL dear machine !


                          / end of joke

                          on a serious note .... would running the rollers in some kind of service mode setting be able to rectify small flat spots - even the roller out (not knowing the material of those rollers) ... or is that .... just EOL and get on with life/buy new rollers (upper/lower whichever is the sinner = the users of the machine .... I know).

                          Comment

                          • teckat
                            Field Supervisor

                            Site Contributor
                            10,000+ Posts
                            • Jan 2010
                            • 16083

                            #14
                            Re: Canon IR C3200N Smear on print

                            Originally posted by AhaaOkay
                            Thanks for your input ;-)

                            /joke start
                            I'm aware of this issue can be the case ... so I'll toast them evenly over camp fire until those flatspots go away or declare the EOL dear machine !


                            / end of joke

                            on a serious note .... would running the rollers in some kind of service mode setting be able to rectify small flat spots - even the roller out (not knowing the material of those rollers) ... or is that .... just EOL and get on with life/buy new rollers (upper/lower whichever is the sinner = the users of the machine .... I know).
                            ================================================== ===============

                            U can not round out flat spots/


                            there was a older firmware update on this issue> for idle rotation on rollers during stand by operations (non-use of printer)

                            also when printer is put in storage or sent back to lease company> u should release handle on fix unit to release pressure & note it on printer as reminder
                            **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                            Comment

                            • AhaaOkay
                              Technician
                              • Mar 2014
                              • 24

                              #15
                              Re: Canon IR C3200N Smear on print

                              @teckat

                              If it flat/bad then it's a shame.

                              Good illustration btw ☺️

                              Observations made until now.

                              no sticker on the fiery box on the back that indicate version.

                              but special tab on the LCD letting me know that there's about 15 GB available on the fiery unit and it's software is version 2.1.2

                              wouldn't know what the parameter to look for in the p print / user-prt prints I made yesterday ?

                              But reading my ass off so that I'm able to ask better questions going forward .

                              taking a rest this eve with some service manual browsing/reading ��

                              Comment

                              Working...