Fuser temperature far too high on ir3570

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  • Mark in England
    Technician
    • Oct 2010
    • 47

    #1

    Fuser temperature far too high on ir3570

    Hi all,

    just wondered if anyone had any ideas why an ir3570 would keep blowing fusers?

    The fuser overheats and cracks the element in the end.

    The temp is 230 to 240c on a run which is way too high.

    I've replaced DC controller and swapped the ac driver (long shot I know) from a known good machine. It's gone through 2 fusers now and I'm running out of ideas.

    Anyone else had similar??

    thanks in advance

    Mark
  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22946

    #2
    Re: Fuser temperature far too high on ir3570

    Have you looked at the power?
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

    Comment

    • Mark in England
      Technician
      • Oct 2010
      • 47

      #3
      Re: Fuser temperature far too high on ir3570

      Originally posted by blackcat4866
      Have you looked at the power?

      Hi

      Thanks for the reply

      The machine is in my workshop luckily so tomorrow my next step was going to be swap power supplies with a known good machine. Doesn't make sense though-the fuser runs off mains (220v) supply so you'd think the problem would be one of it not getting hit enough not too hot....worth a try though as most else has been ruled out.

      Cheers

      Mark

      Comment

      • vigour
        Service Manager

        1,000+ Posts
        • Aug 2010
        • 1038

        #4
        Re: Fuser temperature far too high on ir3570

        Check for an AC driver or Solid state relay problem

        Comment

        • Mark in England
          Technician
          • Oct 2010
          • 47

          #5
          Re: Fuser temperature far too high on ir3570

          Originally posted by vigour
          Check for an AC driver or Solid state relay problem
          Hi

          update on the fault although not really any further forward.

          We've been working on it today and have swapped from a known good machine:
          fuser assy
          DC power supply complete with AC driver
          DC controller
          full MMI and DC controller clear
          full HDD format and reinstall system software
          check all cable ties and wiring fuser to DC controller and DC controller to AC driver

          Still get the same high temperature 235c when it's running. Far too high and will blow the fuser if left unchecked. Should be around 205c when running.


          Anyone one have any ideas as I'm beginning to think it must be that it has a curse on it and only a blessing from a priest will cure it!!

          Cant see it being main controller but nothing really left.

          Any ideas guys please??

          cheers

          Mark

          Comment

          • blackcat4866
            Master Of The Obvious

            Site Contributor
            10,000+ Posts
            • Jul 2007
            • 22946

            #6
            Re: Fuser temperature far too high on ir3570

            Originally posted by Mark in England
            Hi

            update on the fault although not really any further forward.

            We've been working on it today and have swapped from a known good machine:
            fuser assy
            DC power supply complete with AC driver
            DC controller
            full MMI and DC controller clear
            full HDD format and reinstall system software
            check all cable ties and wiring fuser to DC controller and DC controller to AC driver

            Still get the same high temperature 235c when it's running. Far too high and will blow the fuser if left unchecked. Should be around 205c when running.


            Anyone one have any ideas as I'm beginning to think it must be that it has a curse on it and only a blessing from a priest will cure it!!

            Cant see it being main controller but nothing really left.

            Any ideas guys please??

            cheers

            Mark
            The main controller does handle the temperature signals, and possibly sending along false data. That's next. =^..^=
            If you'd like a serious answer to your request:
            1) demonstrate that you've read the manual
            2) demonstrate that you made some attempt to fix it.
            3) if you're going to ask about jams include the jam code.
            4) if you're going to ask about an error code include the error code.
            5) You are the person onsite. Only you can make observations.

            blackcat: Master Of The Obvious =^..^=

            Comment

            • Mark in England
              Technician
              • Oct 2010
              • 47

              #7
              Re: Fuser temperature far too high on ir3570

              Originally posted by blackcat4866
              The main controller does handle the temperature signals, and possibly sending along false data. That's next. =^..^=
              Hi

              Thanks for the reply. I've looked in the service manual and there's no mention of the main controller having anything to do with temperature control but I am inclined to agree with you (mainly as I've replaced everything else!!).

              Do do you have any information about the main controller having anything to do with temperature control please??

              many thanks
              Mark

              Comment

              • blackcat4866
                Master Of The Obvious

                Site Contributor
                10,000+ Posts
                • Jul 2007
                • 22946

                #8
                Re: Fuser temperature far too high on ir3570

                The thermistors run directly to the DC controller. If you need footnotes it will have to wait until tomorrow. =^..^=
                If you'd like a serious answer to your request:
                1) demonstrate that you've read the manual
                2) demonstrate that you made some attempt to fix it.
                3) if you're going to ask about jams include the jam code.
                4) if you're going to ask about an error code include the error code.
                5) You are the person onsite. Only you can make observations.

                blackcat: Master Of The Obvious =^..^=

                Comment

                • hachetman
                  Technician

                  50+ Posts
                  • Jul 2009
                  • 96

                  #9
                  Re: Fuser temperature far too high on ir3570

                  Originally posted by blackcat4866
                  The main controller does handle the temperature signals, and possibly sending along false data. That's next. =^..^=
                  there should be a triact (solid state relay) that on other models has been know to caused this type of problem
                  Steve Baker
                  hachet1_12@outlook.com

                  Comment

                  • Brian8506
                    Service Manager

                    Site Contributor
                    1,000+ Posts
                    • Feb 2009
                    • 1658

                    #10
                    Re: Fuser temperature far too high on ir3570

                    Gonna look at one today but I think they run hotter than 205. Maybe I'm wrong but if it's overheating why is there no error codes

                    Comment

                    • canon33
                      Technician

                      50+ Posts
                      • Jun 2014
                      • 65

                      #11
                      Re: Fuser temperature far too high on ir3570

                      I also question why no e codes. Are u using genuine canon film? Are u replacing just the film or the film assy?
                      I don't see these much anymore but would love to hear if someone else can Ck one in the field . I'm betting its normal

                      Comment

                      • copier tech
                        Field Supervisor

                        5,000+ Posts
                        • Jan 2014
                        • 8106

                        #12
                        Re: Fuser temperature far too high on ir3570

                        Yes I would expect it to throw an E001 etc error before it damages the fuser.

                        Change the fuser temp in service mode & see if it then maintains correct temp. FIX-TEMP set this to 2 (default is 0) 7 is the hottest.

                        I would also update the firmware to the latest version while you're at it.
                        Let us eat, drink, and be merry, because tomorrow we may die!

                        For all your firmware & service manual needs please visit us at:

                        www.copierfirmware.co.uk - www.printerfirmware.co.uk

                        Comment

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