BizHub 250 faxing

[copyman]

I still have a few customers that wont let go of these. Can't say I blame them since this model is such a good workhorse. I upgraded most of them but still have a few I service. Most would probably still have them if not for the faxing issues.

Customer says they can RX fine but TX is giving them trouble. They claim it is only certain #'s that wont go through. Of course they verified the destination #'s by sending from a stand-alone fax and they TX fine.

I remember a lot of issues with VoIP and the older K/M models. I think this was one of the issues? But I remember a Biz 250 that wouldn't TX at all and just ring. The customer says some faxes go through.

Anyway it's been awhile since anything came up about this and wondering if anyone ever found a workaround to get a biz 250 (FK-503) to work with VoIP?

Thanks in advance

[Woxner]

Re: BizHub 250 faxing

no support for voip.

[Flash]

Re: BizHub 250 faxing

you can try lowering the baud rate to 14.4kb or 9600 if that is an option.

[copyman]

Re: BizHub 250 faxing

no support for voip.

Thanks wox, that's what I figured. Now that I think about it you may have told me this same thing way back on Smarka

Older models Faxes were designed for copper lines. VoIP was not that common when this model was out.

[HuronMan]

Re: BizHub 250 faxing

The biggest help on a VOIP system is to turn off ECM. Go to tech mode, soft sw. 041, bit 6 and make it a zero. You can see if that helps. If not try setting sw's. 048 to hex c6
049 to hex 05
050 to hex 05

[copyman]

Re: BizHub 250 faxing

Thanks Flash & Huronman, will give it a try.