Bizhub C360 stuck in hour glass mode

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  • allan
    RTFM!!

    5,000+ Posts
    • Apr 2010
    • 5462

    #16
    Re: Bizhub C360 stuck in hour glass mode

    Originally posted by Hansoon
    I sincerely doubt that any repair company is to be able to repair such boards. Besides probably from blown ICP's, how are they going to diagnose that very complicated electronics? Only way would be to hook it up to a same type of machine perhaps but that raises a doubt, they cannot have a testing machine for all brands and types. Besides of that where are they going to get the special dedicated IC's from? Power units could be diagnosed and repaired cause that's more or less standard technology not necessarily brand specific but not the logic boards.

    Try to get a junker. They are cheap these days and contain lots of other parts. At least that's what we are doing.

    Hans
    We have a repair facility but can mostly only fix power supplies or replace suspect ram chips and ICP's.
    Mostly used to repair server/computer motherboards were the chips are more available.


    ...Get boards from an old machines. Someone did share how to fix the license management error and it works like a charm.
    Replaced only 1 of those C360 boards ever.
    Whatever

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    • copiertec
      Service Manager

      Site Contributor
      1,000+ Posts
      • Jan 2016
      • 2206

      #17
      Re: Bizhub C360 stuck in hour glass mode

      So, begins my search for a used MFP PWB. IF anybody has one at a decent price let me know. I'm also going to contact my wholesaler and see what he has to offer as well.

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      • Synthohol
        Certified Konica Expert

        Site Contributor
        5,000+ Posts
        • Mar 2016
        • 5828

        #18
        Re: Bizhub C360 stuck in hour glass mode

        Factory Authorized Circuit Board Repair by Hytec Dealer Services, Inc.
        They send you a repaired board first and you send the bad one back.
        From my own experience their boards have a 97% success rate and their prices are very reasonable.
        We know a thing or two because we've seen a thing or two.
        The medication helps though...

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        • Don N.
          Trusted Tech

          250+ Posts
          • Nov 2011
          • 409

          #19
          Re: Bizhub C360 stuck in hour glass mode

          Originally posted by Synthohol
          Factory Authorized Circuit Board Repair by Hytec Dealer Services, Inc.
          They send you a repaired board first and you send the bad one back.
          From my own experience their boards have a 97% success rate and their prices are very reasonable.
          Hytec in Orlando is they only one I know that probably could fix it. They do have test machines for every board they repair. Very reliable. Some proprietary chips they just can't get.
          Truth is, their price is just under what a parts c360 costs whsle, so in most cases get the parts machine. Back to that procedure I posted about swapping it out. I think it applies to this series, but be sure. I am finding some parts on eBay...

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          • Ben Around
            Trusted Tech

            Site Contributor
            100+ Posts
            • Apr 2012
            • 151

            #20
            Re: Bizhub C360 stuck in hour glass mode

            Another board repair company.
            Nationwide
            NWRS and FIT are now partnering for the most quality-focused, full service team in the industry.

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            • Don N.
              Trusted Tech

              250+ Posts
              • Nov 2011
              • 409

              #21
              Re: Bizhub C360 stuck in hour glass mode

              Originally posted by Ben Around
              NONE of these current Konica Minolta models are listed in their repair catalog.
              C220/C280/C360
              BH223/283/363/423
              224/e/284/e/364/e
              c224/e/c284/e/c364/e

              Comment

              • Albonline
                Service Manager

                1,000+ Posts
                • Sep 2008
                • 1151

                #22
                Re: Bizhub C360 stuck in hour glass mode

                Originally posted by copiertec
                I have a Bizhub c360 that is stuck in hour glass mode. I unplugged every option, usb, cat 5, adf, fax board and the HDD, I cleaned and re-seated memory Dimm and no change. I'm not even able to get into service mode. Is it the HDD? Any help would be appreciated.
                Do yourself a favor and try starting it up with the nv board disconnected. in my experence if it took the flash, and the checksum was correct, the board is good. the nv board on this unit is reaching the battery life limit. do you have access to another nv to try in it?

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