C550 & C451 Transfer Drive Gear ODD PROBLEM

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  • mrfuser
    Service Manager

    Site Contributor
    1,000+ Posts
    • May 2007
    • 1617
    #1

    C550 & C451 Transfer Drive Gear ODD PROBLEM

    Odd, to say the least. Have a client that keeps shredding the drive gears on these machines. I have replaced the machine twice, first was C451, shredded gears, replaced gears, shredded gears, replaced machine with another C451, shredded gears, replaced gears twice, then replaced machine with a C550, shredded gears again now! What in the wide world of sports is going on here? Everything looks just fine, nothing else seems out of whack, yet, here we are again, shredded gears! Yes, I have used the upgraded gear assembly and yes it still shreds!

    Any thoughts from a true GURU on this?

    Thanks

    K
    Tags: None
    • habik
      Service Manager

      Site Contributor
      1,000+ Posts
      • Apr 2010
      • 2013
      #2
      Re: C550 & C451 Transfer Drive Gear ODD PROBLEM

      Are you using the same consumables?

      What tin stock are they using? Maybe time to switch to Alloy.

      Byting on bits.
      .OK Google! ... will I need Berrocca this morning?
      Firmwares HERE

        Comment

        • mrfuser
          Service Manager

          Site Contributor
          1,000+ Posts
          • May 2007
          • 1617
          #3
          Re: C550 & C451 Transfer Drive Gear ODD PROBLEM

          Oem

          pure gold, never tin

            Comment

            • Synthohol
              Certified Konica Expert

              Site Contributor
              5,000+ Posts
              • Mar 2016
              • 5823
              #4
              Re: C550 & C451 Transfer Drive Gear ODD PROBLEM

              can you apply some liquid teflon or good grease to the gear cogs? maybe if that cuts down the friction they wont shred as easily?
              We know a thing or two because we've seen a thing or two.
              The medication helps though...

                Comment

                • habik
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Apr 2010
                  • 2013
                  #5
                  Re: C550 & C451 Transfer Drive Gear ODD PROBLEM

                  What environment is it in?!


                  Sent from my iDon't believe in marketing device using Tapatalk
                  .OK Google! ... will I need Berrocca this morning?
                  Firmwares HERE

                    Comment

                    • EarthKmTech
                      Step aside, noob

                      1,000+ Posts
                      • May 2009
                      • 2139
                      #6
                      Re: C550 & C451 Transfer Drive Gear ODD PROBLEM

                      I experienced this long long ago at my previous employer on a c451 at one particular customer.

                      I think it had something to do with the kind of high coverage printing they were doing, big colourful brochures and booklets all day every day.

                      You might be better off giving them something half decent, ie a c452 and be done with it. C451 series really is a pile of junk these days. Fortunately they are discontinued from support here so I will never see one ever again. Cant say that i shed a tear!

                        Comment

                        • Gaffers01
                          Trusted Tech

                          Site Contributor
                          250+ Posts
                          • May 2011
                          • 335
                          #7
                          Re: C550 & C451 Transfer Drive Gear ODD PROBLEM

                          Are they doing a lot of black copying/printing?
                          if so that is the problem!
                          as far as im aware the transfer belt uses the yellow toner as a lubricant
                          so if there not doing much colour its not getting lubricated enough.

                            Comment

                            • Albonline
                              Service Manager

                              1,000+ Posts
                              • Sep 2008
                              • 1150
                              #8
                              Re: C550 & C451 Transfer Drive Gear ODD PROBLEM

                              Originally posted by Gaffers01
                              Are they doing a lot of black copying/printing?
                              if so that is the problem!
                              as far as im aware the transfer belt uses the yellow toner as a lubricant
                              so if there not doing much colour its not getting lubricated enough.

                              have seen this, set to default to color, see if it helps, also make sure unit can breathe.

                                Comment

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