reset tool, A145FW.tar

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  • copier tech
    Field Supervisor

    5,000+ Posts
    • Jan 2014
    • 8144

    #46
    Re: reset tool, A145FW.tar

    Originally posted by blazebusiness
    Yes, that's exactly the same tech bulletin we have been referring to. The confusing part of the LMS is the different Login start pages. I am trying to understand how it all maps out. Here are some of the LMS starting point options for login:

    Administrator Menu CE Initial Registration (page starts with ce login button)



    Generate License Code
    https://lms.konicaminolta.com/Licens...port_free.aspx (Page starts with enter mfp serial number)


    Manage license support (this page looks just like the one in the ce reset tech bulletin---starts with License registration button & login button)



    License Management System. Activate i-option features. Manage i-option Registration(this page also looks just like the one in the ce reset tech bulletin---starts with License registration button & login button)



    Generate License Code Notification. Generate License Code. MFP Serial Number(page starts with mfp information , mfp serial number field , request code field)
    オブジェクト参照がオブジェクト インスタンスに設定されていません。

    Ok so this is the machine I need to reset the C368 CE password on.

    Following this guide I get the message that my username/password is incorrect.


    Does anyone know what link above I need to use, very confusing!

    CE Reset needed.jpg
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk

    Comment

    • jotunn
      Senior Tech

      500+ Posts
      • Jan 2010
      • 617

      #47
      Re: reset tool, A145FW.tar

      Too old, you need a fresh one:

      "The entered CE Password Reset Request Code cannot be used due to the expiration. (MFP date in the code: 2020/09/12)"

      Comment

      • tsbservice
        Field tech

        Site Contributor
        5,000+ Posts
        • May 2007
        • 8013

        #48
        Re: reset tool, A145FW.tar

        Originally posted by copier tech
        Ok so this is the machine I need to reset the C368 CE password on.

        Following this guide I get the message that my username/password is incorrect.


        Does anyone know what link above I need to use, very confusing!

        [ATTACH=CONFIG]46832[/ATTACH]
        You have no rights in Europe I think. I guess we will wait for blazebusiness to check it.
        I could and would check it for you but recently lost access.
        It's nasty to maintain such machine(without CE password). Hope you will succeed.
        A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
        Blessed are they who can laugh at themselves, for they shall never cease to be amused.

        Comment

        • jotunn
          Senior Tech

          500+ Posts
          • Jan 2010
          • 617

          #49
          Re: reset tool, A145FW.tar

          Maybe there is workaround for Europe - this site (LMS) seems to be "buggy" - I mean, security checks works only once, when you log-in... But after logging, with proper link, you can do almost anything...

          2020-09-19 16.54.50 lms.konicaminolta.com 0d27473da19a.jpg

          2020-09-19 16.49.42 lms.konicaminolta.com 92ec57b96d8e.jpg

          Comment

          • blazebusiness
            SanDiegoCopierRepair.com

            Site Contributor
            1,000+ Posts
            • Apr 2010
            • 1250

            #50
            Re: reset tool, A145FW.tar

            Originally posted by jotunn
            Maybe there is workaround for Europe - this site (LMS) seems to be "buggy" - I mean, security checks works only once, when you log-in... But after logging, with proper link, you can do almost anything...

            [ATTACH=CONFIG]46835[/ATTACH]

            [ATTACH=CONFIG]46836[/ATTACH]
            What website URL did you start at to LOGIN..................and get to that ce reset page you are showing us?

            All of the links I previously posted are only good for managing licenses as far as I can tell. Really helpful if you can post the starting URL you used to get to that ce reset page.
            sigpicAnything can be made to work if you fiddle with it long enough- San Diego Copier Repair.com

            Comment

            • jotunn
              Senior Tech

              500+ Posts
              • Jan 2010
              • 617

              #51
              Re: reset tool, A145FW.tar

              Unfortunately for Europe, there is no separate LMS website you can try to log-in.
              First we have to use hxxxx://infohub.konicaminolta.eu (with proper dealer login, and this is starting point for anything you can do in Europe), after successful authorization we have a possibility to connect to LMS through "Connect to a licence server" with following link bound to description: hxxxx://infohub.konicaminolta.eu/xxx/LMS.html (xxx - is unique authorization code), from there we are redirected to https://lms.konicaminolta.com/licens...upport_us.aspx

              2020-09-20 15.31.47 lms.konicaminolta.com a77835fbe6d2.jpg

              Above, you've got screenshot with all available options for ordinary dealer in Europe. More available options have only country level headquaters (and according to my knowledge, this is US supervisor level). Higer level is available for regional-level HQ in Germany (for Europe).

              Comment

              • chisnas
                Technician
                • Feb 2012
                • 17

                #52
                Re: reset tool, A145FW.tar

                Originally posted by Woxner
                A145FW bizhubC754/C754e/C654/C654e/C554/C554e/C454/C454e/C364/C364e/C284/C284e/C224/C224e

                A55VFW bizhub 554e/454e/364e/284e/224e

                A61FFW bizhub 754/754e/654/654e


                These are the correct tar files for each machine
                If you load the wrong one it will give that message.

                A55VFW.tar NEED THIS TAR FILE PLZ HELP.

                Comment

                • copier tech
                  Field Supervisor

                  5,000+ Posts
                  • Jan 2014
                  • 8144

                  #53
                  Re: reset tool, A145FW.tar

                  Originally posted by chisnas
                  A55VFW.tar NEED THIS TAR FILE PLZ HELP.

                  Happy to help.

                  Printer & Copier Firmware - www.printerfirmware.co.uk
                  Let us eat, drink, and be merry, because tomorrow we may die!

                  For all your firmware & service manual needs please visit us at:

                  www.copierfirmware.co.uk - www.printerfirmware.co.uk

                  Comment

                  • ASAINAR
                    Junior Member
                    • Mar 2020
                    • 2

                    #54
                    Re: reset tool, A145FW.tar

                    Originally posted by mx6turbo89
                    'TAR' is the correct file format. Here's the instructions:

                    Copy the .tar file to the root folder of USB flash memory stick.
                    Install the USB flash memory into USB maintenance slot to download firmware.
                    Turn the main SW ON.
                    "Data initialization completed!" is shown.
                    Turn the main power switch OFF.
                    Remove the USB flash memory from the MFP maintenance USB port.
                    Turn the main SW ON. CD390 error is indicated on the operation panel (normal operation).
                    Let the MFP reboot two times (on its own) until you see the Restore Tab on the control panel.

                    Turn the main SW OFF.
                    Upload the latest firmware.
                    after restore SSD to MFP it is compulsory to update firmware ?

                    Comment

                    • yakooo
                      Junior Member
                      • Apr 2022
                      • 1

                      #55
                      Attached Files

                      Comment

                      • Synthohol
                        Certified Konica Expert

                        Site Contributor
                        5,000+ Posts
                        • Mar 2016
                        • 5824

                        #56
                        Re: reset tool, A145FW.tar

                        English forum

                        Also please don't attach reset files to public forum
                        We know a thing or two because we've seen a thing or two.
                        The medication helps though...

                        Comment

                        • avecosat
                          Trusted Tech

                          250+ Posts
                          • Jun 2012
                          • 305

                          #57
                          Re: reset tool, A145FW.tar

                          Comment

                          • Minion
                            Junior Member
                            • Jun 2022
                            • 1

                            #58
                            Re: reset tool, A145FW.tar

                            Who have reset tool, A145FW.tar file

                            Comment

                            • Synthohol
                              Certified Konica Expert

                              Site Contributor
                              5,000+ Posts
                              • Mar 2016
                              • 5824

                              #59
                              Re: reset tool, A145FW.tar

                              Originally posted by Minion
                              Who have reset tool, A145FW.tar file
                              its hidden in plain sight on this page. #55
                              We know a thing or two because we've seen a thing or two.
                              The medication helps though...

                              Comment

                              • Firefly21
                                Junior Member
                                • Oct 2022
                                • 1

                                #60
                                Re: reset tool, A145FW.tar

                                Originally posted by Synthohol
                                ive done it following this attached guide.
                                this is the link though.

                                https://lms.konicaminolta.com/license/KM/support.aspx
                                Hi all, i also have problem with my Bizhub C364e CE password and cannot access Service Menu.
                                I've tried to follow this procedure but got stuck in LOG IN because I dont have Username and Password..
                                Need Help.Please.
                                Anybody can share Username and Password.

                                Thanks in advance..

                                Comment

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