Konica Minolta Bizhub C454e Print/Scan

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  • mearmi
    Trusted Tech

    Site Contributor
    250+ Posts
    • Oct 2010
    • 346
    #1

    [Misc] Konica Minolta Bizhub C454e Print/Scan

    Konica c454e stopped Scanning/Printing. Ethernet connector light is ON.IP settings are correct and is not pinging Please adviseThanks
    Tags: None
    • Woxner
      Senior Tech

      500+ Posts
      • Jul 2011
      • 839
      #2
      Re: Konica Minolta Bizhub C454e Print/Scan

      use a laptop to see if it connect. use a cross over cable you can also try a network reset. possible mfp is bad

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22997
          #3
          Re: Konica Minolta Bizhub C454e Print/Scan

          It may also help to hard set the network communication speed (rather than Auto). =^..^=
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

            Comment

            • emujo
              Field Supervisor

              2,500+ Posts
              • Jun 2009
              • 3009
              #4
              Re: Konica Minolta Bizhub C454e Print/Scan

              A minor or major network change could cause this issue. NIC would show connection LEDs, but configuration no longer matches the network so you would lose communication. Could be a gateway issue, or did you move to a different ISP. Emujo
              If you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals.

                Comment

                • Rvale
                  Technician

                  50+ Posts
                  • May 2013
                  • 83
                  #5
                  Re: Konica Minolta Bizhub C454e Print/Scan

                  i had the same situation today, checked verything without success, my check list for such situations goes like: Config page print, ping, connect with crossover, Cable, sockets, router, Initialize, firmware, PRT Board, OACB.

                  But you have to check it all yourself, dont rely on anyone to clear some points for you.

                  Rgds.

                    Comment

                    • mearmi
                      Trusted Tech

                      Site Contributor
                      250+ Posts
                      • Oct 2010
                      • 346
                      #6
                      Re: Konica Minolta Bizhub C454e Print/Scan

                      Originally posted by emujo
                      A minor or major network change could cause this issue. NIC would show connection LEDs, but configuration no longer matches the network so you would lose communication. Could be a gateway issue, or did you move to a different ISP. Emujo

                      It is pinging and printing

                      we didn't change ISP

                      client reset the settings and got this issue

                      Thanks

                        Comment

                        • Woxner
                          Senior Tech

                          500+ Posts
                          • Jul 2011
                          • 839
                          #7
                          Re: Konica Minolta Bizhub C454e Print/Scan

                          what is the scan error? is this email smb or ftp

                            Comment

                            • rrrohan
                              Service Manager

                              Site Contributor
                              1,000+ Posts
                              • Sep 2011
                              • 1977
                              #8
                              Re: Konica Minolta Bizhub C454e Print/Scan

                              The fact he mentions ISP obviously means he used email.
                              It could even be server fault. Mailbox full?

                                Comment

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