Konica Minolta C280 Not Printing

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  • musthafavi
    Technician

    50+ Posts
    • Aug 2017
    • 76

    #16
    Re: Konica Minolta C280 Not Printing

    Originally posted by copier tech
    From memory system2>Initilisation>data clear
    I did the above tips (system2>Initialization>data clear) and printing issue has been resolved

    Thanks for your support and still I need your support

    Now User Box, Store Address and direct print portions are not available in web interface and from utility also some options are missing

    Even I has been checked the options under Network Tab, but unfortunately those settings are not available

    Please attached screen shot for the further details

    Please help me to enable missing optopns
    Attached Files
    Last edited by musthafavi; 08-28-2017, 11:38 AM.

    Comment

    • copier tech
      Field Supervisor

      5,000+ Posts
      • Jan 2014
      • 8165

      #17
      Re: Konica Minolta C280 Not Printing

      Glad to hear you fixed it.

      When you do an all clear the HDD is unset, simply go back in CE mode, system 2 I think, go to HDD & enable, then power off/on.

      After a reboot you will have the scan options etc back.

      You will have a message about animation guide missing but this wont affect the machine operation.
      If you want to clear this message simply install the animation movie file back to the HDD

      Originally posted by musthafavi
      I did the above tips (system2>Initialization>data clear) and printing issue has been resolved

      Thanks for your support and still I need your support

      Now User Box, Store Address and direct print portions are not available in web interface and from utility also some options are missing

      Even I has been checked the options under Network Tab, but unfortunately those settings are not available

      Please attached screen shot for the further details

      Please help me to enable missing optopns
      Let us eat, drink, and be merry, because tomorrow we may die!

      For all your firmware & service manual needs please visit us at:

      www.copierfirmware.co.uk - www.printerfirmware.co.uk

      Comment

      • emujo2
        Service Manager

        1,000+ Posts
        • Mar 2017
        • 1579

        #18
        Re: Konica Minolta C280 Not Printing

        It's too bad the poster never bothered to look at the job log to see what the reason for the deletion was (as one of the responses requested). A bad Ethernet cable would probably affect scanning, low or end of life consumables would affect both copy and print or not allow color. It could have been an incorrect billing mode soft switch, or a driver mismatch or driver setting. The poster also said Account Track wasn't on, but he/she may have overlooked User Authentication. Could also have been an SNMP issue. I guess in this case whacking the problem with a sledge hammer "corrected" the problem. FYI another way to verify basic print capability would be to use telnet and open port 9100. Anything you type in the command window followed by enter will print if the controller is working. Emujo

        Comment

        • MFPTech
          Trusted Tech

          250+ Posts
          • Nov 2010
          • 486

          #19
          Re: Konica Minolta C280 Not Printing

          Originally posted by copier tech
          Where about in Surrey you from dude?
          Surrey BC, not Surrey England lol

          Sent from my SM-G900W8 using Tapatalk

          Comment

          • MFPTech
            Trusted Tech

            250+ Posts
            • Nov 2010
            • 486

            #20
            Re: Konica Minolta C280 Not Printing

            Originally posted by copier tech
            Glad to hear you fixed it.

            When you do an all clear the HDD is unset, simply go back in CE mode, system 2 I think, go to HDD & enable, then power off/on.

            After a reboot you will have the scan options etc back.

            You will have a message about animation guide missing but this wont affect the machine operation.
            If you want to clear this message simply install the animation movie file back to the HDD
            That's correct, you have to enable the HDD.

            Sent from my SM-G900W8 using Tapatalk

            Comment

            • musthafavi
              Technician

              50+ Posts
              • Aug 2017
              • 76

              #21
              Re: Konica Minolta C280 Not Printing

              Originally posted by MFPTech
              That's correct, you have to enable the HDD.

              Sent from my SM-G900W8 using Tapatalk

              Thanks for your support, Problem has been solved

              Comment

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