Konica minolta bizhub c224e error FA14

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  • Azharuddin
    Technician
    • Jun 2016
    • 33

    #1

    [Error Code] Konica minolta bizhub c224e error FA14

    Hi all ,
    I had a call today that a c224e was not printing issue.I went there to see If I could able to check the network but the machine was showed up the error FA14. I restarted the machine and checked the error history it was only FA14 . Tried to transfer the data SSD to HDD at 50% it stopped working and I restarted it it shows that CE-301. Then I disabled the HDD it's works. But there is no networking . When I plugged in the network cable it got hangs.
    Whether I have to replace the HDD or anything else. Thanks in advance.

    Sent from my XT1562 using Tapatalk
  • Woxner
    Senior Tech

    500+ Posts
    • Jul 2011
    • 829

    #2
    Re: Konica minolta bizhub c224e error FA14

    update the firmware to k-6 also make sure there is no corrupt jobs in the q or duplicate ip. ping ip with cable unpluged

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    • copyman
      Owner / Technician

      Site Contributor
      2,500+ Posts
      • Sep 2005
      • 4550

      #3
      Re: Konica minolta bizhub c224e error FA14

      Think there is a bulletin about that code. Wox is usually spot on with his info, but if it doesn't work I'll see if I can find the tech bulletin.

      Comment

      • Azharuddin
        Technician
        • Jun 2016
        • 33

        #4
        Re: Konica minolta bizhub c224e error FA14

        Thanx Wox,

        There is no Duplicate ip, but when I connect the network cable on machine, it became slow.
        I tried to reset the network settings even though same.

        Copy man can u attach the bulletins it may helpful .\

        Thanx again

        Comment

        • Reed
          Senior Tech

          Site Contributor
          250+ Posts
          • Feb 2011
          • 250

          #5
          Re: Konica minolta bizhub c224e error FA14

          There are actually a few firmware updates since K6. I just updated one last night to G20-M0. The bulletin lists the C-E301 error as one of the fixes.

          Comment

          • Azharuddin
            Technician
            • Jun 2016
            • 33

            #6
            Re: Konica minolta bizhub c224e error FA14

            Can anyone share the K6 firmware file.

            Sent from my XT1562 using Tapatalk

            Comment

            • Azharuddin
              Technician
              • Jun 2016
              • 33

              #7
              Re: Konica minolta bizhub c224e error FA14

              Tnx to all,
              Replaced HDD it's ready.

              Sent from my XT1562 using Tapatalk

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