C6500 lines cyan and magenta.

[tulintron]

Re: C6500 lines cyan and magenta.

Its new machine ??

No.

Customer is new. Equipment used. 500K. C6500

[tulintron]

Re: C6500 lines cyan and magenta.

right in first post 500k counter.

what i dont understand is his post with the NVRAM set mode, are these lines cause by playing with settings he has no business tinkering with?
was it fine before you messed around?

New customer. My first time in new client. I have been in the field since 2006, but nothing seen before with used equipment.


Security lines with 500k. I do not know what they did before with C6500.


Ja traded in NVRAM C6500 several times, but have never seen similar defect.


Sorry for the English. without experience.

[khadimetareqat]

Re: C6500 lines cyan and magenta.

right in first post 500k counter.

what i dont understand is his post with the NVRAM set mode, are these lines cause by playing with settings he has no business tinkering with?
was it fine before you messed around?

i have same issue with dcolor 652 i refreshed the nvram
what is the solution?

[mo0651]

Re: C6500 lines cyan and magenta.

Call a qualified tech, or set up the machine like it was brand new out of the box. INSTALLATION PROCEDURE.

[tulintron]

Re: C6500 lines cyan and magenta.

Call a qualified tech, or set up the machine like it was brand new out of the box. INSTALLATION PROCEDURE.

Installation procedure was run unsuccessfully.


We are technology, but nothing solved according to legal procedures.

[khadimetareqat]

Re: C6500 lines cyan and magenta.

these lines means that when you first initialize your machine out of the box, and miss one or few steps of initialization, like stabilization and gadation. When you clear NVRAM, then you have to do initialization again, step by step, to avoid the lines of shame (cyan and magenta). So my advice is to do initialization step by step and it should work fine.

sir set the following settings but still their is lines

serial no
date and time
gradation adjust

[Synthohol]

Re: C6500 lines cyan and magenta.

this needs to be followed EXACTLY

Problem

Security lines on copies
Solution


CAUSE: Initial settings did not take when programmed.

SOLUTION: Time and date, telephone and ADF serial numbers need to be reentered:
1. Sub-power ON Utility/Counter Machine Admin settings System settings Date and time setting (Enter year/month/day/time) OK Exit Power OFF sub-power switch.

2. Enter Service Mode System settings Setup date input (Enter year/month/day) OK.

CAUTION: DO NOT POWER OFF. Leave machine in Service Mode.

3. In the Service Mode System settings Telephone setting (Enter 16-digit number) OK. Repeat for the fax number. Set to all 9s if there is no fax number.

CAUTION: DO NOT POWER OFF. Leave machine in Service Mode.

4. In the Service Mode System settings M/C serial number setting touch ADF (Enter ADF serial number) OK Power OFF sub-switch.

5. Power ON sub-switch and run copies with no security lines.

[khadimetareqat]

Re: C6500 lines cyan and magenta.

this needs to be followed EXACTLY

Problem

Security lines on copies
Solution


CAUSE: Initial settings did not take when programmed.

SOLUTION: Time and date, telephone and ADF serial numbers need to be reentered:
1. Sub-power ON Utility/Counter Machine Admin settings System settings Date and time setting (Enter year/month/day/time) OK Exit Power OFF sub-power switch.

2. Enter Service Mode System settings Setup date input (Enter year/month/day) OK.

CAUTION: DO NOT POWER OFF. Leave machine in Service Mode.

3. In the Service Mode System settings Telephone setting (Enter 16-digit number) OK. Repeat for the fax number. Set to all 9s if there is no fax number.

CAUTION: DO NOT POWER OFF. Leave machine in Service Mode.

4. In the Service Mode System settings M/C serial number setting touch ADF (Enter ADF serial number) OK Power OFF sub-switch.

5. Power ON sub-switch and run copies with no security lines.

sir i tried but still security lines

[Synthohol]

Re: C6500 lines cyan and magenta.

does the electronic meter match the mechanical one or was something done to the NVRAM that borked the meters and started this whole thing?

[khadimetareqat]

Re: C6500 lines cyan and magenta.

does the electronic meter match the mechanical one or was something done to the NVRAM that borked the meters and started this whole thing?

sir
machinical meter on the device shows reading 0778091
and the meter on utility counter total shows the 778090

sir i unplug the ram and main bord cables and re plug them , previously
i have done some changes with boot up screen that cause the startup failure , then i refreshed the nvram and firmware after that is reset the device through utility counter botton.
now this is printing that security lines.

[Synthohol]

Re: C6500 lines cyan and magenta.

did you try everything in the exact order and procedure above?
if there is even one tiny step missed like cycling the sub power switch when it tells you it wont take.
also, i have worked on literally hundreds of C6500s and never once had to "refresh" the NVRAM. not once, never.
also please explain

reset the device through utility counter botton

[khadimetareqat]

Re: C6500 lines cyan and magenta.

did you try everything in the exact order and procedure above?
if there is even one tiny step missed like cycling the sub power switch when it tells you it wont take.
also, i have worked on literally hundreds of C6500s and never once had to "refresh" the NVRAM. not once, never.
also please explain

sir my machine is d color 651(olivitte )652konica
and i have security lines issue relating to that thread

[Synthohol]

Re: C6500 lines cyan and magenta.

This is exactly why you should always start your own thread instead of hitchhiking on to one that isn't even the same machine.
Same rule applies though. Follow the setup in the exact order as in the documentation.
Also if you did anything with the NVRAM make sure the correct MACHINE TYPE is entered from the firmware screen.

[khadimetareqat]

Re: C6500 lines cyan and magenta.

sir i tried but still security lines

sir i downloaded the nvram refress tool from olivity website and their firmware

when is process the firmware refreshing then their is only one option to refresh the nvram i select the yes then within 1 ,minute process will complete.
then i restart the machine
machine shows a error that plz input serial number
then i enter in service mode and entered the serial number for whole option like printer,scaner,adf,rv, and more options
after that i enter the fax and phone number and then i enter the date ok

then i closed the service mode and set the time and date settings.

its not the same procedure that you will told but sir machine shows error to enter serial number.

thanks

[khadimetareqat]

Re: C6500 lines cyan and magenta.

sir i downloaded the nvram refress tool from olivity website and their firmware

when is process the firmware refreshing then their is only one option to refresh the nvram i select the yes then within 1 ,minute process will complete.
then i restart the machine
machine shows a error that plz input serial number
then i enter in service mode and entered the serial number for whole option like printer,scaner,adf,rv, and more options
after that i enter the fax and phone number and then i enter the date ok

then i closed the service mode and set the time and date settings.

its not the same procedure that you will told but sir machine shows error to enter serial number.

thanks

sir how to aline machinal counter and system counter?