Konica Minolta Bizhub c454e

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  • Valintine
    Trusted Tech

    100+ Posts
    • Jan 2012
    • 147
    #1

    Konica Minolta Bizhub c454e

    Hello

    I have been working mainly on Toshiba's for almost 30 years now and the boss brought in a Konica Minolta Bizhub c454e. It came in with a message referring to the hard drive. I was able to formatt the hdd and the machine comes to ready. When I try and copy the job shows up in the job list with the message "stop printing" and if I leave it there it eventually shows up in the log as "error deletion."

    Any thoughts or help would be greatly appreciated.
    Tags: None
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22929
      #2
      Re: Konica Minolta Bizhub c454e

      I get the feeling that you haven't glanced at the manual.

      Have you given any thought to re-loading the firmware and movie data? It's covered in the manual. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • Valintine
          Trusted Tech

          100+ Posts
          • Jan 2012
          • 147
          #3
          Re: Konica Minolta Bizhub c454e

          Thank you for the reply. I have looked at a manual and am not sure if it a complete one or a condensed one. It does not seem to be complete. I have tried loading the firmware but must be missing something simple.

            Comment

            • Mr Spock
              Vulcan Inventor of Death

              1,000+ Posts
              • Aug 2006
              • 2064
              #4
              Re: Konica Minolta Bizhub c454e

              go in service mode and do both logical and physical then load movie data. No firmware on HDD so that may not be needed.
              And Star Trek was just a tv show...yeah right!

                Comment

                • Woxner
                  Senior Tech

                  500+ Posts
                  • Jul 2011
                  • 826
                  #5
                  Re: Konica Minolta Bizhub c454e

                  also check the t belt and fuser counters if they exspire the machine will not make copies it locks you out at some point.

                    Comment

                    • allan
                      RTFM!!

                      5,000+ Posts
                      • Apr 2010
                      • 5459
                      #6
                      Re: Konica Minolta Bizhub c454e

                      Go in to service mode and check the error history.
                      What codes do you get there if any?
                      Whatever

                        Comment

                        • emujo
                          Field Supervisor

                          2,500+ Posts
                          • Jun 2009
                          • 3009
                          #7
                          Re: Konica Minolta Bizhub c454e

                          "Stop printing" has always been associated with an IU going past its life span. Someone probably did a factory reset and put the life stop mode back to stop. Search this site for PPLM and you will get all the info for softswitch settings to alleviate this issue, w/o PPLM installed, the MFP will stop printing at (I believe) 150% past life. The other items (toner, X-fer belt, fuser) all show up on the LCD screen with a message to replace "XXX" and you can't get to copy mode until then. Emujo
                          If you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals.

                            Comment

                            • Synthohol
                              Certified Konica Expert

                              Site Contributor
                              5,000+ Posts
                              • Mar 2016
                              • 5735
                              #8
                              Re: Konica Minolta Bizhub c454e

                              Is account track in use? The will kill jobs too.
                              We know a thing or two because we've seen a thing or two.
                              The medication helps though...

                                Comment

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