Konica Bizhub C451 No Power (Green and orange lit up on scanner but nothing else)

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  • Doug James
    Senior Tech

    Site Contributor
    500+ Posts
    • Jan 2012
    • 935

    #1

    [Dead] Konica Bizhub C451 No Power (Green and orange lit up on scanner but nothing else)

    Been fighting this for awhile. The customer said this problem occurred after a power surge. I tested the power supply (bottom right of back of copier) according to the manual and it tested bad. Replaced with a known good power supply and still did the same thing. Have no idea where to go from here... Any help would be very appreciated....
  • Woxner
    Senior Tech

    500+ Posts
    • Jul 2011
    • 850

    #2
    Re: Konica Bizhub C451 No Power (Green and orange lit up on scanner but nothing else)

    MFP is shot

    Comment

    • mo0651
      Service Manager

      1,000+ Posts
      • Apr 2009
      • 1054

      #3
      Re: Konica Bizhub C451 No Power (Green and orange lit up on scanner but nothing else)

      reseat/ replace memory chips.

      Comment

      • Doug James
        Senior Tech

        Site Contributor
        500+ Posts
        • Jan 2012
        • 935

        #4
        Re: Konica Bizhub C451 No Power (Green and orange lit up on scanner but nothing else)

        Originally posted by mo0651
        reseat/ replace memory chips.
        I actually did that, was sure it would fix it...

        Comment

        • afterhours
          Trusted Tech

          100+ Posts
          • Mar 2017
          • 152

          #5
          Re: Konica Bizhub C451 No Power (Green and orange lit up on scanner but nothing else)

          Originally posted by Doug James
          Been fighting this for awhile. The customer said this problem occurred after a power surge. I tested the power supply (bottom right of back of copier) according to the manual and it tested bad. Replaced with a known good power supply and still did the same thing. Have no idea where to go from here... Any help would be very appreciated....
          Its definitely your mfp board. Your NIC and NVRAM are all in your mfp Replace it and you will be good.
          Im a Loser Baby!!!

          Comment

          • Doug James
            Senior Tech

            Site Contributor
            500+ Posts
            • Jan 2012
            • 935

            #6
            Re: Konica Bizhub C451 No Power (Green and orange lit up on scanner but nothing else)

            Originally posted by afterhours
            Its definitely your mfp board. Your NIC and NVRAM are all in your mfp Replace it and you will be good.
            Sure do appreciate your help !!! Thanks so much !!!

            Comment

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