biz 250

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  • Gab
    Senior Tech
    • Aug 2015
    • 668

    #1

    biz 250

    erro 2557 appeared I replaced developer and it is ok but message "add toner" appears .
    I cecked and noticed tat toner adding module doesn't work . No gear is turning.
    Few days ago it was working. I cecked cables and are ok.
    Any idea?
  • copyman
    Owner / Technician

    Site Contributor
    2,500+ Posts
    • Sep 2005
    • 4623

    #2
    Re: biz 250

    There is a gear that breaks inside the sub hopper. Not a fun job to do. Easier to swap out the whole toner holder unit / hopper from a parts machine. If just buying parts to rebuild make sure parts are still available since this was deemed "end of life" a few yrs back.

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    • Woxner
      Senior Tech

      500+ Posts
      • Jul 2011
      • 838

      #3
      Re: biz 250

      you cant just replaced dev. you need to replace drum too. then reset counters turn machine off ck counters stayed 0. the run f8. . if you omly do dev and run f8 it will still code

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      • copyman
        Owner / Technician

        Site Contributor
        2,500+ Posts
        • Sep 2005
        • 4623

        #4
        Re: biz 250

        If I understood correctly the 2557 code is gone and now add toner message won't go out because btl not turning?

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        • REGSIS
          Trusted Tech

          250+ Posts
          • May 2016
          • 434

          #5
          Re: biz 250

          Repair or replace 2 solenoids on toner hopper unit.
          It is fun when you love jour job and know what to do!

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          • REGSIS
            Trusted Tech

            250+ Posts
            • May 2016
            • 434

            #6
            Re: biz 250

            Originally posted by Woxner
            you cant just replaced dev. you need to replace drum too. then reset counters turn machine off ck counters stayed 0. the run f8. . if you omly do dev and run f8 it will still code
            If drum is OK let's say 50k and developer depleted you CAN just replace developer.

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