ERROR CC-164

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  • ck1
    Trusted Tech

    250+ Posts
    • Apr 2008
    • 485

    #1

    [Dead] ERROR CC-164

    C284e show this error code . any idea to solve it ? C284 Mfp board can use for C284e ? thanks
  • rrrohan
    Service Manager

    Site Contributor
    1,000+ Posts
    • Sep 2011
    • 1977

    #2
    Re: ERROR CC-164

    Cant find that code in service manual

    Sent from my SM-G955F using Tapatalk

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    • ck1
      Trusted Tech

      250+ Posts
      • Apr 2008
      • 485

      #3
      Re: ERROR CC-164

      this photo sorry wrong model C280
      Originally posted by rrrohan
      Cant find that code in service manual

      Sent from my SM-G955F using Tapatalk
      Attached Files

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      • Synthohol
        Certified Konica Expert

        Site Contributor
        5,000+ Posts
        • Mar 2016
        • 5737

        #4
        Re: ERROR CC-164

        C-C164

        load firmware on a USB stick
        1. Insert the USB memory to the service port.
        2. Turn on the Main Power SW, then the Firmware Download screen appears.
        3. Touch [Machine Type Select] key on the panel.
        4. Enter [Machine] and [Type] information, and then touch [Fix].
        Check Service Manual for newer models being released.
        ....................C754 C654 C554 C454 C364 C284 C224
        Machine........... 0 .... 0 ..... 1..... 1...... 1...... 1..... 1
        Type................ 0.... 1 ..... A..... 0...... 1...... 2 .....3
        5. Touch [OK].
        6. Turn off the Main Power SW, then remove the USB memory.
        7. Turn on the Main Power SW, then C-D390 is detected.
        8. Let the machine to reboot by itself two times, then the Restore Data key appears on
        the panel.
        9. Touch the Restore data key to restore the data from SSD to MFP board.
        10. Turn the main Power SW off and on.


        UGGGH!!C280? was the wrong FW applied?
        also reusing boards is a bad idea, the MFP or the PRCB could have failed.

        im leaving the info above for any future 4 series that search for this code.
        We know a thing or two because we've seen a thing or two.
        The medication helps though...

        Comment

        • habik
          Service Manager

          Site Contributor
          1,000+ Posts
          • Apr 2010
          • 2013

          #5
          Re: ERROR CC-164

          Just re-write the firmware with correct .tar file. Latest was D2 if memory serves me well.

          Sent from my Mi A1 using Tapatalk
          .OK Google! ... will I need Berrocca this morning?
          Firmwares HERE

          Comment

          • Gerg?
            Technician

            50+ Posts
            • Jul 2008
            • 67

            #6
            Re: ERROR CC-164

            It means wrong firmware.

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