c353 image transfer problem

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  • lazymangr
    Trusted Tech

    100+ Posts
    • Feb 2017
    • 115

    #1

    c353 image transfer problem

    Imgur: The magic of the Internet problem is this i removed the trans belt after the print. even when i open the door during the print i get that pattern.machine got like 1mil ticks. i already changed transfer belt and transfer roller. same thing. any clues?
  • copyman
    Owner / Technician

    Site Contributor
    2,500+ Posts
    • Sep 2005
    • 4537

    #2
    Re: c353 image transfer problem

    Does it happen if you print B&W only, like the internal config test page?

    Looks like you need to replace the magenta imaging unit

    Comment

    • lazymangr
      Trusted Tech

      100+ Posts
      • Feb 2017
      • 115

      #3
      Re: c353 image transfer problem

      it happens in every page. even if its halftone, all colors and even on counter list print. this is just a demo. i swapped the iu's too. nothing.

      Comment

      • bigmikeng9333
        Junior Member
        • Dec 2017
        • 2

        #4
        Re: c353 image transfer problem

        Seems like Magenta Developer problem .

        Try to replace it .

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22937

          #5
          Re: c353 image transfer problem

          I'm going to make an educated guess that you've lost magenta primary charge. With no magenta primary charge the drum is entirely imaged magenta with no voids.

          The reason copyman asked if it happens on B&W is that the color section of the HVT are disabled during monochrome copies, so black copies should look normal. So what is the answer? Black only copies, what happens? =^..^=
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

          Comment

          • habik
            Service Manager

            Site Contributor
            1,000+ Posts
            • Apr 2010
            • 2013

            #6
            Re: c353 image transfer problem

            You have covered the IUs, then HVT should be the culprit. Had it once on C258 with yellow, with the difference it blanketed the whole ITB not just part of it.
            Just one thing puzzles me, isn't the meter count printout done with just one PC (K)?

            Does the belt retract when you manually rotate the gear? Anything snapped on M 1st transfer roller? Pressing against the M drum one side only even during K only print?


            Sent from my Mi A1 using Tapatalk
            .OK Google! ... will I need Berrocca this morning?
            Firmwares HERE

            Comment

            • lazymangr
              Trusted Tech

              100+ Posts
              • Feb 2017
              • 115

              #7
              Re: c353 image transfer problem

              hello. the problem is not in magenta. is on anything i print. in the pic is just a halftone i printed to test. it does that on all prints b/w colored halftone copy print etc.

              Comment

              • habik
                Service Manager

                Site Contributor
                1,000+ Posts
                • Apr 2010
                • 2013

                #8
                Re: c353 image transfer problem

                Originally posted by lazymangr
                hello. the problem is not in magenta. is on anything i print. in the pic is just a halftone i printed to test. it does that on all prints b/w colored halftone copy print etc.
                What does the belt look like when you take it out?

                Sent from portable device using fast cheapset!
                .OK Google! ... will I need Berrocca this morning?
                Firmwares HERE

                Comment

                • lazymangr
                  Trusted Tech

                  100+ Posts
                  • Feb 2017
                  • 115

                  #9
                  Re: c353 image transfer problem

                  i have replaced belt with new and still got the same. all the info guys is on the top post

                  i want to add 1 thing. the problem occurs only on duplex and only on the front side.

                  Comment

                  • Tech Helpdesk
                    Trusted Tech

                    100+ Posts
                    • Jul 2015
                    • 112

                    #10
                    Re: c353 image transfer problem

                    Originally posted by lazymangr
                    i have replaced belt with new and still got the same. all the info guys is on the top post

                    i want to add 1 thing. the problem occurs only on duplex and only on the front side.

                    I am assuming that if you stop the toner image on the belt before transfer to the page it is a complete image ?

                    If so the problem lies with the transfer roller and we have had this before, check the springs and the lift cams

                    Comment

                    • lazymangr
                      Trusted Tech

                      100+ Posts
                      • Feb 2017
                      • 115

                      #11
                      Re: c353 image transfer problem

                      thats exactly whats on the pic on the first post. Imgur: The magic of the Internet its a stopped image from a halftone magenta pattern

                      Comment

                      • AjitN
                        Trusted Tech

                        250+ Posts
                        • Mar 2009
                        • 287

                        #12
                        Re: c353 image transfer problem

                        Originally posted by lazymangr
                        thats exactly whats on the pic on the first post. Imgur: The magic of the Internet its a stopped image from a halftone magenta pattern
                        What about PH and PH drive board? OR firmware update AS all color PH are different but board is same.
                        Ideally he should check 80% CMYK patch on A3 and before paper leaves registration assy. stop the machine and check the image on drum.
                        ITB, 2nd Transfer, fusing all are bypassed.
                        Its only Firmware (which I doubt), mfp board which is malfunctioning, PH drive board ( assuming same, identical pattern in all colors)

                        Comment

                        • lazymangr
                          Trusted Tech

                          100+ Posts
                          • Feb 2017
                          • 115

                          #13
                          Re: c353 image transfer problem

                          i went again on machine today since all this time noone has noticed on the customer (lol) and i will upload some more pics

                          Comment

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