Think I'm like most techs and don't know much about the advanced end user stuff with copiers. Mostly know the basic stuff like 2 side, finishing/stapling, etc
Had a customer come to shop to look at this C454 to buy. The main thing they said it needed to do was "copy" and saddle stitch a 8.5x11 6 page booklet they brought with them. I said no problem, easy. Lol, I spoke too soon. I removed the 2 staples and separated the 6 pages, put them in doc feeder "R" direction, selected booklet/staple, but when I hit OK for the settings it keeps wanting to reduce it to 64%. If I change it back to 100% it is off the page. Tried all different stuff looking like a fool for like 30 mins, then told them I would have to get back to them. My thinking is if this booklet was produced on a copier I should be able to copy it?
Funny I had all the usual demo stuff ready for this customer, test charts on a USB drive, different types of thick paper, 2 sided originals, etc and all they cared about was doing this booklet. Ha-ha. Hopefully it can do it or I lost a sale!
Thanks in advance
Had a customer come to shop to look at this C454 to buy. The main thing they said it needed to do was "copy" and saddle stitch a 8.5x11 6 page booklet they brought with them. I said no problem, easy. Lol, I spoke too soon. I removed the 2 staples and separated the 6 pages, put them in doc feeder "R" direction, selected booklet/staple, but when I hit OK for the settings it keeps wanting to reduce it to 64%. If I change it back to 100% it is off the page. Tried all different stuff looking like a fool for like 30 mins, then told them I would have to get back to them. My thinking is if this booklet was produced on a copier I should be able to copy it?
Funny I had all the usual demo stuff ready for this customer, test charts on a USB drive, different types of thick paper, 2 sided originals, etc and all they cared about was doing this booklet. Ha-ha. Hopefully it can do it or I lost a sale!
Thanks in advance
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