J-1602 error in Tray 5... any ideas?

[jay3]

Running 13x19 100lb gloss media. About 1000 pcs in there (1/3 full).

The print job stopped abruptly with this code and I haven't been able to get it to clear.

Any ideas?

Thanks

[Woxner]

Re: J-1602 error in Tray 5... any ideas?

what machine?

[jay3]

Re: J-1602 error in Tray 5... any ideas?

what machine?

Sorry... it's a C6500.

My tray 4 can't handle weight of more than 50 or so pages anymore, but I was able to resume the print job using tray 1 for now. Not sure what is going on with tray 5 / J-1602 error.

[blackcat4866]

Re: J-1602 error in Tray 5... any ideas?

100# what? (bond, cover, tag, index, points)

It only makes a huge difference. =^..^=

[jay3]

Re: J-1602 error in Tray 5... any ideas?

100# what? (bond, cover, tag, index, points)

It only makes a huge difference. =^..^=

100# digital text (coated gloss)

[Synthohol]

Re: J-1602 error in Tray 5... any ideas?

GSM is universal, text bond etc are dumb. too confusing.
whats the grams/square meter?
plus if the paper is real glossy ive taped quarters to the feed assy for weight. also look into the ribbed rollers and the orange neoprene ones. they grab coated stock way better.

[jay3]

Re: J-1602 error in Tray 5... any ideas?

GSM is universal, text bond etc are dumb. too confusing.
whats the grams/square meter?
plus if the paper is real glossy ive taped quarters to the feed assy for weight. also look into the ribbed rollers and the orange neoprene ones. they grab coated stock way better.

148GSM gloss coated.


Good call on the roller upgrade for gloss. I had to get special rollers for my Neopost (orange/brown) to handle very glossy heavy stock.

Where can I get upgraded rollers (ribbed/orange) for the KM6500?

Any idea what to repair for the clicking large capacity tray? I imagine some gear is stripped or motor is worn.

When you say tape quarters to the feed assy... you mean the bar/plate with the top roller that flips up when you load paper?

Thanks for the suggestions!

[jay3]

Re: J-1602 error in Tray 5... any ideas?

plus if the paper is real glossy ive taped quarters to the feed assy for weight.

Quarters trick is awesome. Just burned through a stack in tray 1 (with 4 quarters) and zero feed/jam errors. Thanks!

[Synthohol]

Re: J-1602 error in Tray 5... any ideas?

that fix was worth a dollar i imagine
i also have a couple with a HDD magnet on the assy. i go with whats in my pocket or toolbag!

[Synthohol]

Re: J-1602 error in Tray 5... any ideas?

what PFC is on it? ill see if i can find the part bulletin for the orange roller assys

[jay3]

Re: J-1602 error in Tray 5... any ideas?

what PFC is on it? ill see if i can find the part bulletin for the orange roller assys

Definitely worth the dollar. Pretty sure it's a PF-601.


*I'll put speed/output question in new thread.

[Arcadian]

Re: J-1602 error in Tray 5... any ideas?

Sorry... it's a C6500.

My tray 4 can't handle weight of more than 50 or so pages anymore, but I was able to resume the print job using tray 1 for now. Not sure what is going on with tray 5 / J-1602 error.

Thats usually the torque gear going out inside the tray. for the weight.