biz 501

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  • Gab
    Senior Tech
    • Aug 2015
    • 633

    biz 501

    I want to replace opc drum . I need to get in service mode and clear drum counter as service manual says.
    I select utility/counter, meter count, stop 0,0, stop, 01 and machine asks for CE password to be set.
    I insert 0000000 or 12345678 but wrong code number .
    I took over service for this machine from others . Before me others provioded service. Also it's a second hand machine.
    When i give 12345678 or 900000000 i can get in administrator mode .
    Previous service say's that's all he knows.
    Any idea how to get in service mode?
  • Toxic
    Senior Tech

    500+ Posts
    • Dec 2009
    • 690

    #2
    Re: biz 501

    Did you try 92729272 ?

    Comment

    • copyman
      Owner / Technician

      Site Contributor
      2,500+ Posts
      • Sep 2005
      • 4215

      #3
      Re: biz 501

      Your post wasn't clear, are you putting in "8" zeros? Once you get into service mode you can go into enhanced mode and change password or turn off.

      Comment

      • Gab
        Senior Tech
        • Aug 2015
        • 633

        #4
        Re: biz 501

        Originally posted by copyman
        Your post wasn't clear, are you putting in "8" zeros? Once you get into service mode you can go into enhanced mode and change password or turn off.
        I am trying to get in service mode but it asks for code i tried 8 zeros also 12345678 but machine says wrong code.
        If the right code is lost do i have to replace ram?

        I just refer when i try to reach administration and asks for code i write 8 zeros or 12345678 (i don't remember which one of these two" ) and now it is accepted.

        Comment

        • copyman
          Owner / Technician

          Site Contributor
          2,500+ Posts
          • Sep 2005
          • 4215

          #5
          Re: biz 501

          Not sure if this will work but after "stop 0 0 stop 0 1" try "stop" "0" "clear" and see if you can get into enhanced mode. If it works you can change or turn off the "CE" password.

          If nothing works you will have to change NVRAM.

          Comment

          • Gab
            Senior Tech
            • Aug 2015
            • 633

            #6
            Re: biz 501

            Originally posted by copyman
            Not sure if this will work but after "stop 0 0 stop 0 1" try "stop" "0" "clear" and see if you can get into enhanced mode. If it works you can change or turn off the "CE" password.

            If nothing works you will have to change NVRAM.
            Is there the ability to cancel or change CE password when i can get in Administrator ?
            giving 8 zeroes i get in administrator menu. Can i clean CE password there?

            Comment

            • copyman
              Owner / Technician

              Site Contributor
              2,500+ Posts
              • Sep 2005
              • 4215

              #7
              Re: biz 501

              No you can't change in Admin mode. You need to get into the enhanced security mode

              Comment

              • Gab
                Senior Tech
                • Aug 2015
                • 633

                #8
                Re: biz 501

                Originally posted by copyman
                No you can't change in Admin mode. You need to get into the enhanced security mode
                I think enhanced mode is in admin mode.
                If i get in enhanced mode whice must i select to cancel ce password.

                Comment

                • darry1322
                  Senior Tech

                  Site Contributor
                  500+ Posts
                  • Oct 2010
                  • 817

                  #9
                  Re: biz 501

                  Originally posted by Gab
                  I think enhanced mode is in admin mode.
                  If i get in enhanced mode whice must i select to cancel ce password.

                  You can't reset CE password in Admin mode. Enhanced security or no. Did you try 92729272 as earlier suggested?

                  Comment

                  • Gab
                    Senior Tech
                    • Aug 2015
                    • 633

                    #10
                    Re: biz 501

                    Originally posted by darry1322
                    You can't reset CE password in Admin mode. Enhanced security or no. Did you try 92729272 as earlier suggested?
                    ?Yea i have tried 92729272 with no result.

                    Comment

                    • Bix
                      Service Manager

                      1,000+ Posts
                      • Apr 2018
                      • 1421

                      #11
                      Re: biz 501

                      And 927292729272?

                      Comment

                      • Gab
                        Senior Tech
                        • Aug 2015
                        • 633

                        #12
                        Re: biz 501

                        Originally posted by Bix
                        And 927292729272?
                        I replaced only opc drum and blade (the previous was scrached by the customer) and the copy is light (it was ok with the replaced drum) . I didn't cleared drum counter because as i said above previous tech didn't give me the CE password!!!! At the moment i can't replace nvram (for some reasons). Is there any way to darken image ?
                        Also today i saw a post about nvram . Can i reset it? If i reset or replace it do i have to replace developer and what other adjustment i have to do?

                        Comment

                        • Synthohol
                          Certified Konica Expert

                          Site Contributor
                          5,000+ Posts
                          • Mar 2016
                          • 5463

                          #13
                          Re: biz 501

                          16 digit passwords didnt come until the 4 series.
                          try 92729272
                          We know a thing or two because we've seen a thing or two.
                          The medication helps though...

                          Comment

                          • copyman
                            Owner / Technician

                            Site Contributor
                            2,500+ Posts
                            • Sep 2005
                            • 4215

                            #14
                            Re: biz 501

                            Sorry to say the only way to darken copy is reset drum counter. The machine's voltage correction settings are still set for the old drum. See if you can buy the MFP & NVRAM together (both from same machine) on ebay or somewhere. Can't be that much for a 10 yr old machine. Heck I could of bought a whole working 501 for $50 a few years back!

                            Comment

                            • Synthohol
                              Certified Konica Expert

                              Site Contributor
                              5,000+ Posts
                              • Mar 2016
                              • 5463

                              #15
                              Re: biz 501

                              the 501, didnt you have to set the charge voltage to whats printed on the drum flange?
                              been a while since i saw one.
                              We know a thing or two because we've seen a thing or two.
                              The medication helps though...

                              Comment

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