service SMTP

[Max]

Hi. Is there an additional service smtp that can be set up for meter reading/reports on Konika devices as on Kyocera? Perhaps a hidden page or option in maintenance menu/administrator section ?
Thank you

[Synthohol]

Re: service SMTP

yes there is.
open pagescope and log in as admin and on the left is maintenance.
start there.

[bsm2]

Re: service SMTP

You may want to think about getting a service called printtracker
runs a small program in background on one pc sends all data to there secure server no email required
works fantastic
every machine data in one place

[Max]

Re: service SMTP

yes there is.
open pagescope and log in as admin and on the left is maintenance.
start there.

Dont see any aditional fields where I can set up a second SMTP address for meter reading purposes. The reason I ask is because customer smtp is internal scanning only.

[Bix]

Re: service SMTP

You could try the CSRC (http1 or email communication)

[Phil B.]

Re: service SMTP

Dont see any aditional fields where I can set up a second SMTP address for meter reading purposes. The reason I ask is because customer smtp is internal scanning only.

Are you logged in as ADMIN? if not that could be why you don't see the other pages.

[mincopier]

[darry1322]

Re: service SMTP

Read carefully guys. OP has a machine that can only scan to internal email. What OP is looking for is a way to add a second smtp server that can send to external domains. Kyocera has a special page, https:\\ipaddress.of.the.copier\svcmntrpt , where the servicing company can input the info for their own smtp server that the machine uses to send back service reports. The customer doesn't have access to send mail throug that server setting.

As far as I know. KonicaMinoltas do not have that ability.

[NeoMatrix]

Re: service SMTP

Read carefully guys. OP has a machine that can only scan to internal email. What OP is looking for is a way to add a second smtp server that can send to external domains. Kyocera has a special page, https:\\ipaddress.of.the.copier\svcmntrpt , where the servicing company can input the info for their own smtp server that the machine uses to send back service reports. The customer doesn't have access to send mail throug that server setting.

As far as I know. KonicaMinoltas do not have that ability.

How is any SMTP going to leave the building if it's block at the company firewall?
It's akin to wanting a foot bridge across the grand canyon any time you wish for one.

You would still have to seek proper access permissions from the company IT dept for the outside connection.

I like your initiative an enthusiasm though...

[Woxner]

Re: service SMTP

i used to use scheduling. you can set it to send email. i have also use vcare to send to the company i was at.

[darry1322]

Re: service SMTP

How is any SMTP going to leave the building if it's block at the company firewall?
It's akin to wanting a foot bridge across the grand canyon any time you wish for one.

You would still have to seek proper access permissions from the company IT dept for the outside connection.

I like your initiative an enthusiasm though...

SMTP can be limited at the server to only send mail within it's own domain. It doesn't require blocking by a firewall. Scanning through their SMTP server only sends to the local domain but using an outside SMTP server still works.

Example: using the company email only allows company addresses as destinations, but if you use your personal email it goes through just fine.

And yes you would get permission from the company IT.

[Max]

Re: service SMTP

Read carefully guys. OP has a machine that can only scan to internal email. What OP is looking for is a way to add a second smtp server that can send to external domains. Kyocera has a special page, https:\\ipaddress.of.the.copier\svcmntrpt , where the servicing company can input the info for their own smtp server that the machine uses to send back service reports. The customer doesn't have access to send mail throug that server setting.

As far as I know. KonicaMinoltas do not have that ability.

Thank you Darry1322 for actually reading my post and not jumping to the obvious available options under administrator option.
Cheers

[kingarthur]

Re: service SMTP

what we do, we normally ask their IT to "release" the IP to send, failing that, we get the meter sent to the key operator, and get them to create a rule in their emails to automatically forward it on to us