Biz 223 quality issue

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  • copyman
    Owner / Technician

    Site Contributor
    2,500+ Posts
    • Sep 2005
    • 4213
    #1

    Biz 223 quality issue

    My wife brought home these samples from work. Just started happening today. Black toner marks than blank streak down the whole page in NON-feed direction. I marked the lead edge. I know the fine black line is from fuser and in the direction of feed.

    Never saw this before so figured I would ask on here before going out to look at it tomorrow.

    Thanks for the help
    Attached Files
    Tags: black, direction, feed, line, tomorrow
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22698
      #2
      Re: Biz 223 quality issue

      Wow! That's nice!

      I'd say that it's probably dumping developer because the drum is arcing to the primary. Order drum unit with primary, and developer (along with your fuser). =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • REGSIS
          Trusted Tech

          250+ Posts
          • May 2016
          • 434
          #3
          Re: Biz 223 quality issue

          Originally posted by copyman
          My wife brought home these samples from work. Just started happening today. Black toner marks than blank streak down the whole page in NON-feed direction. I marked the lead edge. I know the fine black line is from fuser and in the direction of feed.

          Never saw this before so figured I would ask on here before going out to look at it tomorrow.

          Thanks for the help
          Take a look at magnet roller on developing unit.
          I would say one side has worn bearing or collar and is too close to the drum (spots), and the other is too far (white void).
          Check consumables life!,
          If you have in stock, bring with you new drum unit, developer, developing unit, fuser (or upper fuser roller).

          Problem solved

            Comment

            • doinbox
              Technician
              • Jan 2013
              • 44
              #4
              Re: Biz 223 quality issue

              You can get similar issues when replacing a drum without resetting the chip. Sometimes background data reset will resolve.

                Comment

                • copyman
                  Owner / Technician

                  Site Contributor
                  2,500+ Posts
                  • Sep 2005
                  • 4213
                  #5
                  Re: Biz 223 quality issue

                  Hi, Thanks for all the replies. It turned out the drum was shorting because the Dev collar was worn. Replaced drum & developer unit and all good now.

                  Who ever posted about the drum chip there in no drum chip on the Biz 223. Counter is cleared in service mode.

                    Comment

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