Wrong toner indicator bizhub 227

[Bix]

Hi,


I had read some posts here in the forum about the toner indicator. From what I understand, they do not have a sensor but measure the number of toner rotations to define the amount left.


I have a customer with a bizhub C227, monitored with CSRC. For about 3 months the black toner is stuck at 2% while the color level changes regularly.


I honestly do not know what the customer has done with the toner. They told me that they forgot to order it once and they kept shaking it to keep the printer going.


Always 3 months ago, after putting the new toner to me in the CSRC indicates 2%. For me it is not a big deal but I wanted to know if there is a way to remove this freezing.


See you soon

[Synthohol]

Re: Wrong toner indicator bizhub 227

Okay what I have done in the past which may not be as per any book method but I remove the toner bottle and run halftone test patterns until the machine stops and asks for that color I put the new bottle back in and the toner gauge goes up to full hope that works for you

[kingarthur]

Re: Wrong toner indicator bizhub 227

you can reset the toners to 100%, in enhanced security mode, then turn on engine dipswitch 34 for K, 33 for C 32 for M and 31 for Y
See tech bulletin TAGB1600062EN

[embedded]

Re: Wrong toner indicator bizhub 227

I see this (annoying) behaviour all the time. It usually happens when the toner bottle is replaced too soon.
We just let it run till it actually runs out of toner (which can take a while if the toner was actually changed to a new one).

[Hansoon]

Re: Wrong toner indicator bizhub 227

Okay what I have done in the past which may not be as per any book method but I remove the toner bottle and run halftone test patterns until the machine stops and asks for that color I put the new bottle back in and the toner gauge goes up to full hope that works for you

That's the way I do it, but I am still interested to know about that tech bulletin TAGB1600062EN".

Hans

[tsbservice]

Re: Wrong toner indicator bizhub 227

Nevertheless, this also requires visit at the client site. Definitely worth to find another solution.

[ivovb]

Re: Wrong toner indicator bizhub 227

I see this (annoying) behaviour all the time. It usually happens when the toner bottle is replaced too soon.
We just let it run till it actually runs out of toner (which can take a while if the toner was actually changed to a new one).

It is my way, too.

BR

[cristachecri]

Re: Wrong toner indicator bizhub 227

Hello, everyone. I have many copiers in Bizhub service 280 / 227 / c227 and I have the same problems with the toner feed before displaying the toner refilling on the display. The graphic symbol remains very low but the device works perfectly. There's something you can do about it, a kind of reset for that graphic symbol to come back at 100%. I've been looking for that service bulletin TAGB1600062EN but I can't find him. Can someone help me in this problem or with this service bulletin????

[arahael]

Re: Wrong toner indicator bizhub 227

Engine DipSW from 29-32

[cristachecri]

Re: Wrong toner indicator bizhub 227

Thank you very much for the prompt response and that is of real benefit to us. Is there anything similar to the copies of the bizhub 364 / c364 series ??? I look forward to your response.

[arahael]

Re: Wrong toner indicator bizhub 227

hi. all i know in xx4 series is that you can reset all toner indicator. with engine dipsw 1

[cristachecri]

Re: Wrong toner indicator bizhub 227

hi. all i know in xx4 series is that you can reset all toner indicator. with engine dipsw 1

I want to reset the toner indicator because I supply new toner bottles with the equipment and when not completely emptied. In this case the toner indicator remains at a low level although the toner is new.

[cristachecri]

Re: Wrong toner indicator bizhub 227

hi. all i know in xx4 series is that you can reset all toner indicator. with engine dipsw 1

thanks for the answer but I have studied all the technical documentation of the xx4 series and have not found dipsw 1. If you have information on how to proceed this toner reset indicator please tell me

[copier tech]

Re: Wrong toner indicator bizhub 227

Hi,


I had read some posts here in the forum about the toner indicator. From what I understand, they do not have a sensor but measure the number of toner rotations to define the amount left.


I have a customer with a bizhub C227, monitored with CSRC. For about 3 months the black toner is stuck at 2% while the color level changes regularly.


I honestly do not know what the customer has done with the toner. They told me that they forgot to order it once and they kept shaking it to keep the printer going.


Always 3 months ago, after putting the new toner to me in the CSRC indicates 2%. For me it is not a big deal but I wanted to know if there is a way to remove this freezing.


See you soon

Tell the customer to ignore those tiny gauges they are only there as a guide.

The toner bottles do not have a chip, so if when the machine shows toner empty, the customer takes the bottle out shakes it & fits it back the machine will rest the toner gauge to full!

[gere1]

Re: Wrong toner indicator bizhub 227

I have this for several teams
Activate engine fw
Swith software
59
01


stop 0 c
Engine fw dipsw
C368 and C360i
31 yellow
32 magenta
33 cyan
34 black
In c364e equipment
one
Reset all toners




go out and turn off equipment
translated with google
I hope it serves something
try in seven or one configuration or another
and you already count