Bizhub 454e fuser smelled like dog crap....no joke

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  • SmellsHot
    Head Tech

    500+ Posts
    • Dec 2009
    • 512

    Bizhub 454e fuser smelled like dog crap....no joke

    Customer called of a particular smell coming from the copier. When I showed up they said to smell behind the operation panel....One sniff and it smelled exactly like dog crap. Smelling the exit area was even worse as it smelled like a burnt dog crap.....Replaced the fuser and the smell went away.
    Is Konica using shitty parts again...
    Everyone has the right to be stupid. Some people just abuse this privelage more than others
  • copyman
    Owner / Technician

    Site Contributor
    2,500+ Posts
    • Sep 2005
    • 4213

    #2
    Re: Bizhub 454e fuser smelled like dog crap....no joke

    Haha. If you are serious only thing I can think of would be a dead mouse in machine. Weird smell went away with new fuser.

    Actually not even sure a mouse can get into the newer models? Last time I saw a dead mouse in machine was a C253 in a Philadelphia restaurant.

    Customer complaint was lines on pages, dead mouse stuck halfway into trans belt cleaning unit. All I could picture was that poor mouse running on the transfer belt like a treadmill, finally it's little legs just gave out and got fed into the cl unit. Two things I learned from that experience, 1st: all creatures deserve a home, 2nd: don't eat in Philadelphia restaurants

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    • SmellsHot
      Head Tech

      500+ Posts
      • Dec 2009
      • 512

      #3
      Re: Bizhub 454e fuser smelled like dog crap....no joke

      My first thought was dead mouse....stripped it down and couldn't even find any droppings....
      We've had a few mice in our days too...They sure like the warmth
      In a roundabout way I asked the customer if someone doesn't wash their hands thoroughly...
      Everyone has the right to be stupid. Some people just abuse this privelage more than others

      Comment

      • copyman
        Owner / Technician

        Site Contributor
        2,500+ Posts
        • Sep 2005
        • 4213

        #4
        Re: Bizhub 454e fuser smelled like dog crap....no joke

        After thinking about it maybe the Jap's and Chinese are trying to force people to replace ridiculously priced fusers so they make a lot more money, they figured no one was replacing fusers as recommended and many go 2x's their life. Everything they tried, chips, fuses, codes, etc could not get people to replace fusers. So only sure way to get an American to change fuser as recommended is make the whole office smell like $hit !!!

        Comment

        • JR2ALTA
          Service Manager

          Site Contributor
          1,000+ Posts
          • Feb 2010
          • 2017

          #5
          Re: Bizhub 454e fuser smelled like dog crap....no joke

          Originally posted by copyman
          After thinking about it maybe the Jap's and Chinese are trying to force people to replace ridiculously priced fusers so they make a lot more money, they figured no one was replacing fusers as recommended and many go 2x's their life. Everything they tried, chips, fuses, codes, etc could not get people to replace fusers. So only sure way to get an American to change fuser as recommended is make the whole office smell like $hit !!!
          Well, that escalated fast.

          Comment

          • copier tech
            Field Supervisor

            5,000+ Posts
            • Jan 2014
            • 7931

            #6
            Re: Bizhub 454e fuser smelled like dog crap....no joke

            This is normal when the fusers get old especially if you are not replacing the dust & ozone filters.
            Let us eat, drink, and be merry, because tomorrow we may die!

            For all your firmware & service manual needs please visit us at:

            www.copierfirmware.co.uk - www.printerfirmware.co.uk

            Comment

            • 3ktlc
              Trusted Tech

              Site Contributor
              100+ Posts
              • Feb 2018
              • 178

              #7
              Re: Bizhub 454e fuser smelled like dog crap....no joke

              Had a few Konica Minolta fusers cause a bad smell. Even with the fuser and filters replaced. Even before the end of life. Lost a few customers because of this.

              Comment

              • EarthKmTech
                Step aside, noob

                1,000+ Posts
                • May 2009
                • 2142

                #8
                Re: Bizhub 454e fuser smelled like dog crap....no joke

                had this recently, when the rubber starts disintegrating off the rollers and crumbles it can come into contact with the heating lamp - the smell is offensive.

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