Konica Minolta C253 (Develop Ineo+ 253) - HDD Error - Enter Service Mode during Error

[DrogenDiego]

Hey,

I have read every topic on the net. I have the field service manual etc.

Recently my printer C253 showed a HDD Error.
It won't boot and gets stuck at logo screen.

I went ahead and disconnected the HDD. Then the copier booted again but with the error code.

When I reinstall the HDD same Error.

So I tried to fix the HDD on my computer. I ran disk utility repair on my MAC.
Now the copier shows this error: C - D010
This reads to
CD010:


Hard disk unformat

So apparently The HDD is formated wrong now. I would like to enter the service Mode to format the HDD from within there.
BUUUUTTT I can't enter the service mode. Becaus the printer is stuck at the error screen. The Utility button doesn't do anything.

If I press the utility button during startup, the printer won't startup at all.....

So anyone has a idea how to enter service mode while an error screen is shown?

Any help is greatly apreciated!!

unic0rned

[lazymangr]

Re: Konica Minolta C253 (Develop Ineo+ 253) - HDD Error - Enter Service Mode during E

you have either go in service mode and reformat the hdd from the machine, or replace hdd or remove it but you have to go in service mode to set hdd disable

[DrogenDiego]

Re: Konica Minolta C253 (Develop Ineo+ 253) - HDD Error - Enter Service Mode during E

you have either go in service mode and reformat the hdd from the machine, or replace hdd or remove it but you have to go in service mode to set hdd disable

Yes but HOW to get in Service Mode while the machine displays an error? Can't dismiss the error.

[tsbservice]

Re: Konica Minolta C253 (Develop Ineo+ 253) - HDD Error - Enter Service Mode during E

Did you try trouble reset?

[DrogenDiego]

Re: Konica Minolta C253 (Develop Ineo+ 253) - HDD Error - Enter Service Mode during E

Did you try trouble reset?

I can't do trouble reset.
When I press the utility/counter button during startup, the small dot at the right corner appears.
But then it hangs on the logo screen. I can't get to the screen with trouble reset.

[tsbservice]

Re: Konica Minolta C253 (Develop Ineo+ 253) - HDD Error - Enter Service Mode during E

What was error when you disconnect HDD?

[DrogenDiego]

Re: Konica Minolta C253 (Develop Ineo+ 253) - HDD Error - Enter Service Mode during E

What was error when you disconnect HDD?

When the HDD was disconnected I got error:
C - D0040

Hard disk access error






Unabletocommunicatebetweenthehard disk and printer control board (PRCB).

[CopierNerd]

Re: Konica Minolta C253 (Develop Ineo+ 253) - HDD Error - Enter Service Mode during E

Simply go to service mode and then "system 2" , set HDD to "not installed". then reboot machine, it will start working.

if you are having trouble going into service mode, then open right side door and then turn the machine ON. It will not show any error unless you close the door. so leaving the door open, go to service mode with key combinations.

[DrogenDiego]

Re: Konica Minolta C253 (Develop Ineo+ 253) - HDD Error - Enter Service Mode during E

Simply go to service mode and then "system 2" , set HDD to "not installed". then reboot machine, it will start working.

if you are having trouble going into service mode, then open right side door and then turn the machine ON. It will not show any error unless you close the door. so leaving the door open, go to service mode with key combinations.

Nice try. But unfortunately not (

Even with door open the error appears immediately.

I attached some photos so you believe me )

IMAG1000.jpgIMAG1001.jpgIMAG1002.jpg

[Synthohol]

Re: Konica Minolta C253 (Develop Ineo+ 253) - HDD Error - Enter Service Mode during E

put it back in your computer, remove the partition, create a partition but for goodness sakes dont format it, the copier has a different file system than your MAC so format it in the copier.

[tsbservice]

Re: Konica Minolta C253 (Develop Ineo+ 253) - HDD Error - Enter Service Mode during E

Not sure if possible, just an idea. Can you open PSWC typing IP address of machine in a browser?
Admin settings-security settings-HDD settings-Format

[Copier Addict]

Re: Konica Minolta C253 (Develop Ineo+ 253) - HDD Error - Enter Service Mode during E

How long have you waited with the error code? I have had HDD errors and sometimes it takes over five minutes before I am able to enter service mode.

[DrogenDiego]

Re: Konica Minolta C253 (Develop Ineo+ 253) - HDD Error - Enter Service Mode during E

Not sure if possible, just an idea. Can you open PSWC typing IP address of machine in a browser?
Admin settings-security settings-HDD settings-Format

Can't access the webpage. IP is not working. Just blank page.

[DrogenDiego]

Re: Konica Minolta C253 (Develop Ineo+ 253) - HDD Error - Enter Service Mode during E

put it back in your computer, remove the partition, create a partition but for goodness sakes dont format it, the copier has a different file system than your MAC so format it in the copier.

I didn't format the partition on my mac.
I just tried repairing it. But I would assume it makes the same problem.
If I create an empty partition with my MAC I highly doubt, that the error message will change. I would prefer not to medle with the HDD. I just need to get into that service mode to format it on the machine itself. Or if exists, find a tool that can format it from my computer. Than I can do that too.

[DrogenDiego]

Re: Konica Minolta C253 (Develop Ineo+ 253) - HDD Error - Enter Service Mode during E

How long have you waited with the error code? I have had HDD errors and sometimes it takes over five minutes before I am able to enter service mode.

I've had the machine running for an hours with no change in the error code.....

IT's the screen of death I can't do anything...