C224 orange light flashing

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  • copyman
    Owner / Technician

    Site Contributor
    2,500+ Posts
    • Sep 2005
    • 4213

    C224 orange light flashing

    Machine boots up normally to "ready to copy" screen, can access service mode, etc. but cannot do anything else like print test pages, format HDD, as long as start button blinks orange.

    Haven't spent a lot of time on this machine yet but this is what I found so far. Upgraded customer and just got this back to shop.

    Consumables set to NO stop in enhanced security mode. Drums are way past life and showing 0%. L-1, L-2, L-3, L4 warnings show if you touch oil can on display. Toner gauges show full but 3 toners are near empty.
    Will L codes cause machine to lock up? Don't recall ever seeing an L code on a C224.

    Before I put 4 drums & 3 toners in this machine would like to know it will fix it. Might just keep it for parts instead.

    Firmware up to date but installed successfully again.

    Thanks in advance
    Last edited by copyman; 01-06-2019, 04:59 PM.
  • allan
    RTFM!!

    5,000+ Posts
    • Apr 2010
    • 5445

    #2
    Re: C224 orange light flashing

    Check that SW 51 is set to 0C and SW 55 F0. Had that a week after an SSD change.
    Whatever

    Comment

    • copier tech
      Field Supervisor

      5,000+ Posts
      • Jan 2014
      • 7931

      #3
      Re: C224 orange light flashing

      Originally posted by copyman
      Machine boots up normally to "ready to copy" screen, can access service mode, etc. but cannot do anything else like print test pages, format HDD, as long as start button blinks orange.

      Haven't spent a lot of time on this machine yet but this is what I found so far. Upgraded customer and just got this back to shop.

      Consumables set to NO stop in enhanced security mode. Drums are way past life and showing 0%. L-1, L-2, L-3, L4 warnings show if you touch oil can on display. Toner gauges show full but 3 toners are near empty.
      Will L codes cause machine to lock up? Don't recall ever seeing an L code on a C224.

      Hate to put 4 drums & 3 toners in this machine and still be locked up. Might just keep it for parts instead.

      Firmware up to date but installed successfully again.

      Thanks in advance
      After you fitted the drums did all the L warnings disappear?

      Also in CE mode reset the ozone filter counter, you could also turn the life stop off & see what the machine is asking for, maybe fuser or transfer unit.


      Let us eat, drink, and be merry, because tomorrow we may die!

      For all your firmware & service manual needs please visit us at:

      www.copierfirmware.co.uk - www.printerfirmware.co.uk

      Comment

      • copyman
        Owner / Technician

        Site Contributor
        2,500+ Posts
        • Sep 2005
        • 4213

        #4
        Re: C224 orange light flashing

        Thanks for the replies so far. For copier tech not sure what you mean when I fitted the drums, I have note replaced anything yet. Still original drums with 248k on them & L codes showing

        Comment

        • copyman
          Owner / Technician

          Site Contributor
          2,500+ Posts
          • Sep 2005
          • 4213

          #5
          Re: C224 orange light flashing

          Thanks for the replies so far. For copier tech not sure what you mean when I fitted the drums, I have not replaced anything yet. Still original drums with 248k on them and "L" codes showing.

          I guess what I really want to know is if the machine will stop working with "L" codes?

          Comment

          • copier tech
            Field Supervisor

            5,000+ Posts
            • Jan 2014
            • 7931

            #6
            Re: C224 orange light flashing

            Originally posted by copyman
            Thanks for the replies so far. For copier tech not sure what you mean when I fitted the drums, I have not replaced anything yet. Still original drums with 248k on them and "L" codes showing.

            I guess what I really want to know is if the machine will stop working with "L" codes?
            Let us eat, drink, and be merry, because tomorrow we may die!

            For all your firmware & service manual needs please visit us at:

            www.copierfirmware.co.uk - www.printerfirmware.co.uk

            Comment

            • copyman
              Owner / Technician

              Site Contributor
              2,500+ Posts
              • Sep 2005
              • 4213

              #7
              Re: C224 orange light flashing

              Sorry I worded it wrong. What I meant was "before" I put new drums and toner in. I changed it in original post.

              By the way does anyone know if I do put new drums in to test and it don't work can I use the drums in another machine and will it still reset drum count?

              Comment

              • copier tech
                Field Supervisor

                5,000+ Posts
                • Jan 2014
                • 7931

                #8
                Re: C224 orange light flashing

                Originally posted by copyman
                Sorry I worded it wrong. What I meant was "before" I put new drums and toner in. I changed it in original post.

                By the way does anyone know if I do put new drums in to test and it don't work can I use the drums in another machine and will it still reset drum count?
                The image unit life count is held in the drum chip, so you can use the IU as a test.
                Let us eat, drink, and be merry, because tomorrow we may die!

                For all your firmware & service manual needs please visit us at:

                www.copierfirmware.co.uk - www.printerfirmware.co.uk

                Comment

                • Copier Addict
                  Aging Tech

                  Site Contributor
                  10,000+ Posts
                  • Jul 2013
                  • 13037

                  #9
                  Re: C224 orange light flashing

                  Originally posted by copyman
                  Sorry I worded it wrong. What I meant was "before" I put new drums and toner in. I changed it in original post.

                  By the way does anyone know if I do put new drums in to test and it don't work can I use the drums in another machine and will it still reset drum count?
                  There is a softswitch setting that allows you to test drums, fusers, etc. Without using this softswitch you will have to attach another drum chip because it will not clear the drum count on the machine you install it into next.

                  Comment

                  • allan
                    RTFM!!

                    5,000+ Posts
                    • Apr 2010
                    • 5445

                    #10
                    Re: C224 orange light flashing

                    There is no inelegance on the these durms or dev tanks. Its not like the 452 and 352 machines.
                    All depends if life stop has been set or not. That is why i do the soft switches 51 and 55 one to set no stop and the other to remove messages yes it works just fine with L-codes.

                    like in my previous reply set the switch 51 to 0C and 55 to F0 and if its been set set then back to 00 cycle the power and set them back to 0C and F0.

                    They are only warning codes not error codes. Chip them or change the SMD fuse on the existing chips.

                    The the question does the engine continue to run? It could have nothing to do with the life counters.
                    Had a machine do that but could not keep up filling the waste box and never allowed me to use it.
                    There is a difference between ready top accept a job and ready to do the job.
                    Whatever

                    Comment

                    • Woxner
                      Senior Tech

                      500+ Posts
                      • Jul 2011
                      • 808

                      #11
                      Re: C224 orange light flashing

                      Do a new release on the belt and fuser. Even though set to no stop.

                      Comment

                      • Woxner
                        Senior Tech

                        500+ Posts
                        • Jul 2011
                        • 808

                        #12
                        Re: C224 orange light flashing

                        Root Cause
                        1. Poor connection or failure of memory module mounted on MFP board.
                        2. A failed HDD.
                        3. Firmware bug.
                        4. Poor connection or failed Interface Cable. Also check these

                        Comment

                        • copyman
                          Owner / Technician

                          Site Contributor
                          2,500+ Posts
                          • Sep 2005
                          • 4213

                          #13
                          Mystery solved

                          Friggin mice chewed the wires! Don't ask me why but something kept pushing me toward the mech counter. When I took the inside front covers off i immediately saw the mouse droppings and pee everywhere. Then I saw the counter wires were chewed completely through and several 5vdc chewed but not broken. Connected the counter wires to test and machine worked fine. Have some soldering and shrink tubing to do. First time I'm seeing damage from mice in a "4" series model. Apparently in this model the mice can use the front door to enter instead of sneaking in the back. Seems like only place they could get in was under front cover, control panel, toner/exit cover, & inside right front covers.

                          Not sure how the pictures below will come out. I always have trouble and had to resize them smaller.
                          Attached Files
                          Last edited by copyman; 01-07-2019, 05:11 AM.

                          Comment

                          • allan
                            RTFM!!

                            5,000+ Posts
                            • Apr 2010
                            • 5445

                            #14
                            Re: C224 orange light flashing

                            Well that will keep you busy. Also never saw mice in these machines before.

                            Not that the info is useful but you can put a small value resistor instead of the mech counter. Or even just short the wires out!
                            Whatever

                            Comment

                            • copier tech
                              Field Supervisor

                              5,000+ Posts
                              • Jan 2014
                              • 7931

                              #15
                              Re: Mystery solved

                              Originally posted by copyman
                              Friggin mice chewed the wires! Don't ask me why but something kept pushing me toward the mech counter. When I took the inside front covers off i immediately saw the mouse droppings and pee everywhere. Then I saw the counter wires were chewed completely through and several 5vdc chewed but not broken. Connected the counter wires to test and machine worked fine. Have some soldering and shrink tubing to do. First time I'm seeing damage from mice in a "4" series model. Apparently in this model the mice can use the front door to enter instead of sneaking in the back. Seems like only place they could get in was under front cover, control panel, toner/exit cover, & inside right front covers.

                              Not sure how the pictures below will come out. I always have trouble and had to resize them smaller.
                              Wow good find mice can get into the smallest of holes!
                              Let us eat, drink, and be merry, because tomorrow we may die!

                              For all your firmware & service manual needs please visit us at:

                              www.copierfirmware.co.uk - www.printerfirmware.co.uk

                              Comment

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