SMB ISSUE WINDOWS 7

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  • qbert69
    Service Manager

    1,000+ Posts
    • Mar 2013
    • 1152

    #16
    Re: SMB ISSUE WINDOWS 7

    Originally posted by mo0651
    I know!!! The Windows 10 upgrade sucked bad enough. Why did they mess with 7 ??
    Something even MORE UNSETTLING!!!
    YouTube

    Sent from my SM-N950U1 using Tapatalk
    REACH FOR THE STARS!!!
    Konica Minolta Planetariums!
    https://www.konicaminolta.com/planet...gma/index.html

    Comment

    • Rewind!
      Somehow it works....

      Site Contributor
      VIP Subscriber
      50+ Posts
      • Jan 2019
      • 89

      #17
      Re: SMB ISSUE WINDOWS 7

      Originally posted by qbert69
      On what brand of MFP??? Did this fix the issue with KB4480970 ???

      Sent from my SM-N950U1 using Tapatalk
      The security update removal was performed on systems scanning from Konica Minoltas.

      JC

      Comment

      • docresources
        Junior Member
        • Feb 2017
        • 7

        #18
        Re: SMB ISSUE WINDOWS 7

        Originally posted by afterhours
        Does anyone know of a fix for the SMB scanning issues that started in the last couple days with windows 7 computers ever since the new update?

        Any info would help.
        Install the last updates and it will work. Had the same problem.

        Sent from my SAMSUNG-SM-G930A using Tapatalk

        Comment

        • qbert69
          Service Manager

          1,000+ Posts
          • Mar 2013
          • 1152

          #19
          Re: SMB ISSUE WINDOWS 7

          Originally posted by docresources
          Install the last updates and it will work. Had the same problem.

          Sent from my SAMSUNG-SM-G930A using Tapatalk
          UN-INSTALL KB4480970 !!![emoji6]

          Sent from my SM-N950U1 using Tapatalk
          REACH FOR THE STARS!!!
          Konica Minolta Planetariums!
          https://www.konicaminolta.com/planet...gma/index.html

          Comment

          • CopierNerd
            Trusted Tech

            100+ Posts
            • Feb 2015
            • 207

            #20
            Re: SMB ISSUE WINDOWS 7

            Originally posted by afterhours
            Does anyone know of a fix for the SMB scanning issues that started in the last couple days with windows 7 computers ever since the new update?

            Any info would help.
            After update if you are getting this> "Server Connection Error" then do this> Go to Control Panel>Turn windows features ON/OFF>Telnet Client=un check, Telnet Server=uncheck, or SMB>Telnet Client/Telnet Server= uncheck
            apply and restart.
            Then try sending.

            Comment

            • Phil B.
              Field Supervisor

              10,000+ Posts
              • Jul 2016
              • 22798

              #21
              Re: SMB ISSUE WINDOWS 7

              Originally posted by mo0651
              I know!!! The Windows 10 upgrade sucked bad enough. Why did they mess with 7 ??
              STUPID IS AS... STUPID DOES....

              Forest Gump

              Comment

              • tsbservice
                Field tech

                Site Contributor
                5,000+ Posts
                • May 2007
                • 8013

                #22
                Re: SMB ISSUE WINDOWS 7

                M$ released KB4487345 an update for Windows 7 SP1 and Windows Server 2008 R2.
                Microsoft Releases Windows Update KB4487345 to Fix KB4480970 Issue - Softpedia News - TECH NEWS
                A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                Comment

                • afterhours
                  Trusted Tech

                  100+ Posts
                  • Mar 2017
                  • 152

                  #23
                  Re: SMB ISSUE WINDOWS 7

                  Originally posted by CopierNerd
                  After update if you are getting this> "Server Connection Error" then do this> Go to Control Panel>Turn windows features ON/OFF>Telnet Client=un check, Telnet Server=uncheck, or SMB>Telnet Client/Telnet Server= uncheck
                  apply and restart.
                  Then try sending.

                  So I sent the original question in this thread. Removing the update definitely works, but id prefer to just make the adjustment needed for smb. Will your suggestion definitely work? I will be trying it tomorrow.
                  Im a Loser Baby!!!

                  Comment

                  • davel
                    Technician

                    1,000+ Posts
                    • Oct 2011
                    • 1104

                    #24
                    Re: SMB ISSUE WINDOWS 7

                    Just try the latest update as suggested by tsbservice and see if it works.
                    Last edited by davel; 01-14-2019, 01:00 AM. Reason: Correction

                    Comment

                    • rthonpm
                      Field Supervisor

                      2,500+ Posts
                      • Aug 2007
                      • 2853

                      #25
                      Re: SMB ISSUE WINDOWS 7

                      Originally posted by BR549
                      Here's what we did to make it work. When entering the user name, enter "//computer name/user name"
                      The issue in this month's Windows 7/Server 208 R2 patches are related to back end authentication issues.

                      You'll have issues if your scanning is set using one, or both, of the following:

                      1. Scan destination is set using an IP address instead of a host name
                      2. You're using a local account, instead of a domain account, to authenticate to the share with the account used also being an administrator on the PC or server hosting the share


                      An update has also been released to fix the underlying NTLM issue: Microsoft Update Catalog

                      Currently, it's only available from the Windows Update Catalog site, it hasn't been pushed to workstation Windows Updates or WSUS.

                      Comment

                      • CopierNerd
                        Trusted Tech

                        100+ Posts
                        • Feb 2015
                        • 207

                        #26
                        Re: SMB ISSUE WINDOWS 7

                        Originally posted by afterhours
                        So I sent the original question in this thread. Removing the update definitely works, but id prefer to just make the adjustment needed for smb. Will your suggestion definitely work? I will be trying it tomorrow.
                        No need to remove update. Just restore the changes made by update in SMB and file sharing.

                        Comment

                        • KMFLT3CH
                          Trusted Tech

                          100+ Posts
                          • May 2017
                          • 237

                          #27
                          Re: SMB ISSUE WINDOWS 7

                          I just had this issue come up last Friday, customer called in saying her scanning to PC was not working. It's a one PC office that has been working fine for months. She was scanning fine all day Wednesday, then first thing Thursday morning it errors out with a "Forward TX Error" under job list > details.

                          I tried everything I could think of, I figured something was installed that she didn't know about, didn't think to mess with the Windows updates. I ended up just setting her PC to scan to FTP using the old FTP utility. Next time she calls in for service (probably when her IP changes and FTP stops working) I'll look for these updates and try to get her back on SMB.

                          Comment

                          • Copier Addict
                            Aging Tech

                            Site Contributor
                            10,000+ Posts
                            • Jul 2013
                            • 14723

                            #28
                            Re: SMB ISSUE WINDOWS 7

                            We are done with SMB scanning. It isn't reliable enough anymore. We are switching everyone to email scanning. Once it is setup it is much easier for user to create new one-touches.

                            Comment

                            • KMFLT3CH
                              Trusted Tech

                              100+ Posts
                              • May 2017
                              • 237

                              #29
                              Re: SMB ISSUE WINDOWS 7

                              Originally posted by copier addict
                              We are done with SMB scanning. It isn't reliable enough anymore. We are switching everyone to email scanning. Once it is setup it is much easier for user to create new one-touches.
                              Emphasis on "once it is set up"

                              I have far too many IT departments who haven't got a clue as to what info/settings they need to supply us in order to get scan to email working, usually those are the ones using office365 or gmail for scanning . But yes, once set up, it is the best method for scanning IMO.

                              Comment

                              • copyrooks
                                Trusted Tech

                                Site Contributor
                                100+ Posts
                                • Oct 2013
                                • 209

                                #30
                                Re: SMB ISSUE WINDOWS 7

                                Thank you guys for the updates , you guys are awesome!!!

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