C654e data overwrite

[nathicana]

Re: C654e data overwrite

Yes, that was it the life stop settings.

service mode-stop 0 clear-IU life stop settings, set to off or disable

[emujo2]

Re: C654e data overwrite

The HDD overwrite does exactly what it's called, it overwrites all data with 1, 0, hex values and depending on what you choose (1-8) multiple times. The higher levels satisfy DOD requirements for verifying a HDD has been truly wiped. If you can retrieve data from a Bizhub that has been overwritten at level 8, you should be working for the CIA, not a copier dealer.

[nathicana]

Re: C654e data overwrite

The overwrite is working smoothly but I have been unable to get the report to print out afterward.

I log in as the administrator and enter customer's name on the overwrite report setting. "Overwrite and print report" is grayed out so I can't select it. What am I missing?

Our salesmen like to get a data erasure report from the returned machines.

[Albonline]

Re: C654e data overwrite

I ran the overwrite on another of these machines and it says ready to copy. When I try to copy it scans the original then says ready to accept another job but won't copy.

No codes or jams. Can cancel the job on status screen.

Please help if you know what's going on.

thanks

if you (initialized all) the life stop settings will cause this.

[B0265]

Re: C654e data overwrite

The overwrite is working smoothly but I have been unable to get the report to print out afterward.

I log in as the administrator and enter customer's name on the overwrite report setting. "Overwrite and print report" is grayed out so I can't select it. What am I missing?

Our salesmen like to get a data erasure report from the returned machines.

The report will only print from the by-pass tray.

[nathicana]

Re: C654e data overwrite

The report will only print from the by-pass tray.

Thank you

[Synaux]

Re: C654e data overwrite

Just some notes on formatting a Hard Drive (magnetic).
For security: Physical formatting is where you must to start (low level formatting), next level is take the HDD out physically and use a computer to run a nuke program like D-BAN. Next level is to use a drill and cut holes in the plattens. Only an officious agency wouldn't accept a multi-run of something like D-Ban (imo).

If you format the HDD you need to install the movie animation firmware (as noted).
Unsetting the HDD in service mode will accomplish nearly nothing in terms of security.

[tsbservice]

Re: C654e data overwrite

Complete data deletion when discarding HDD.

The internal data of the hard disk can be deleted by overwriting with random numbers through the settings.
This will prevent confidential information from leaking after the main MFP unit has been discarded.


[Mode 1]: Recommended by Japan Electronics and
Information Technology Industries Association (JEITA) /
Russian Standard
1. Overwrite with 0x00

[Mode 2]: US National Security Agency (NSA Standard)
1. Overwrite with random 1 byte numbers
2. Overwrite with random 1 byte numbers
3. Overwrite with 0x00

[Mode 3]: US National Computer Security Center
(NCSC-TG-025) / US Navy (NAVSO P-5239-26)/ US
Department of Defense (DoD5220.22-M)
1. Overwrite with 0x00
2. Overwrite with 0xff
3. Overwrite with random 1 byte numbers
4. Verify

[Mode 4]: US Army (AR380-19)
1. Overwrite with random 1 byte numbers
2. Overwrite with 0x00
3. Overwrite with 0xff

[Mode 5]: Former US National Security Agency (NSA
Standard)
1. Overwrite with 0x00
2. Overwrite with 0xff
3. Overwrite with 0x00
4. Overwrite with 0xff

[Mode 6]: North Atlantic Treaty Organization (NATO
Standard)
1. Overwrite with 0x00
2. Overwrite with 0xff
3. Overwrite with 0x00
4. Overwrite with 0xff
5. Overwrite with 0x00
6. Overwrite with 0xff

7. Overwrite with random 1 byte numbers
[Mode 7]: German Standard (VSITR)
1. Overwrite with 0x00
2. Overwrite with 0xff
3. Overwrite with 0x00
4. Overwrite with 0xff
5. Overwrite with 0x00
6. Overwrite with 0xff
7. Overwrite with 0xaa

[Mode 8]: US Air Force (AFSSI5020)
1. Overwrite with 0x00
2. Overwrite with 0xff
3. Overwrite with 0x00
4. Overwrite with 0xff
5. Overwrite with 0x00
6. Overwrite with 0xff
7. Overwrite with 0xaa
8. Verify

[B0265]

Re: C654e data overwrite

Yes, that was it the life stop settings.

service mode-stop 0 clear-IU life stop settings, set to off or disable

We have just been informed that the data overwrite will set the life stop setting back to "enable" and this will result in that no report is printed if some consumable is over life.

[nathicana]

Re: C654e data overwrite

Can someone please send me firmware for the C654e? I am having a D012 after doing the overwrite and that is supposed to fix it.

Do I just unzip the firmware and put the folder on a usb drive and turn on machine?

Thanks

[nathicana]

Re: C654e data overwrite

Update to the d012 code after running overwrite HDD:

I got around the code by changing the HDD to "not set" in system 2 of service mode.

I'm wondering now if I should ever remove the customer's data from a Konica Minolta again.

It has worked nicely for me but I have had this problem twice now.

[rrrohan]

Re: C654e data overwrite

i always thought that the HDD was encrypted anyway.

[B0265]

Re: C654e data overwrite

I am having a D012 after doing the overwrite and that is supposed to fix it.

Have you done the logical formatting after the overwrite?

[nathicana]

Re: C654e data overwrite

Have you done the logical formatting after the overwrite?

Yes, but the d012 code appeared prior to the format when I restarted the machine after the overwrite.

I then did the logical format in service mode but it was too late.

Does the logical format have to be done quickly?

Should I hold down the reset key while turning the machine on and go directly to service mode instead of letting the machine warm up all the way?

As I say the process worked a few times just letting the machine come to a stop then logical format.

[nathicana]

Re: C654e data overwrite

i always thought that the HDD was encrypted anyway.

The company likes this report to print out as verification that the data has been deleted