Hi guys, I have recently experienced an issue with my KM 227. When it prints, there is a cloud of blue everywhere. The printer is no longer with KM service agreement thus purchase items myself. The toner that was being used for a few months was some third party Amazon brand however recently returned back to original.
Some stuff I have already done is try cleaning the drums using the cleaning stick attached to front cover, tried emptying the waste toner (messy job but thought I would try this to see if it eliminates the issue) however nothing has made a difference. I was certain it had something to do with the drum however since they are not removable on the 227 Im not sure what it can be.
Please see attached image. I have obscured a few bits on the document as it is private and confidential.
Some stuff I have already done is try cleaning the drums using the cleaning stick attached to front cover, tried emptying the waste toner (messy job but thought I would try this to see if it eliminates the issue) however nothing has made a difference. I was certain it had something to do with the drum however since they are not removable on the 227 Im not sure what it can be.
Please see attached image. I have obscured a few bits on the document as it is private and confidential.
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