BIZHUB C554

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  • DarwLeo28
    Technician
    • Jun 2018
    • 10

    BIZHUB C554

    Error code c-f907
    someone has failed that failure[ATTACH=CONFIG]41559[/ATTACH]
  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22702

    #2
    Re: BIZHUB C554

    oh, my. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

    Comment

    • Woxner
      Senior Tech

      500+ Posts
      • Jul 2011
      • 810

      #3
      Re: BIZHUB C554

      try firmware first here is the bulletin
      Error
      Abort code CF907 and/or error code C6756. This may be indicated after MFP recovers from Sleep Mode.

      Root Cause


      Workaround/Fix
      PROBABLE CAUSES:
      1. Failed ErP board (PWB-DC assembly).
      Check CN2 on ERPB for proper connection. Check CN2-1 and CN2-2 for 5V DC then check CN2-3 (Power monitor in) and CN2-4 (Power monitor out). If all voltages are present, replace the ERPB (p/n A161H00C02).

      2. Possible loose connection/damaged wiring or failed board.
      To troubleshoot check the following in order, and after each step, verify that the symptom is still present.
      a. Harness connection between CCDB and SCDB
      b. Harness connection between CCDB and MFPB
      c. Harness connection between SCDB and DCPU
      d. Harness connection between SCDB and PRCBIf errors reoccur, please consider replacing the following boards in the order listed.
      • CCD board (CCDB)

      P/N MODEL
      A161R72100 C554/C454/C364/C284/C224
      A2X0R70000 C754/C654A2X0R70011 C754e/C654e/754/654/754e/654e
      A61FR72100 554e/454e/364e/284e/224e
      A5C1R70000 C554e/C454e/C364e/C284e/C224e
      • Scanner drive board (SCDB)

      P/N MODEL
      A161H01B12 C554/C454/C364/C284/C224
      A5C1H01A11 C554e/554e/C454e/454e/C364e/364e/C284e/284e/C224e/224e
      A2X0H01A12 754e/C754e/754/C754/654e/C654e/654/C654
      Note
      • DC power supply (DCPU)

      P/N MODEL
      A161R7A300 C364/C284/C224
      A61FR70000 364e/284e/224e
      A5C1R70500 C364e/C284e/C224e
      A5AYR70000 C554e/554e/C454e/454e
      A2XKR71200 C554/C454
      A2X0R70300 C754/C754e/754/754e/C654/C654e/654/654e
      • Printer Control Board (PRCB)

      P/N MODEL
      A161H00108 C364/C284/C224
      A5C1H00102 C364e/C284e/C224e
      A61FH00101 364e/284e/224e
      A4FJH00104 C454A5C0H00101 C454e
      A61EH00101 454eA2XKH00104 C554
      A5AYH00101 C554eA61DH00101 554e
      A2X0H00102 C754/C654
      A2X0H00S01 C754e/C654e
      A55VH00101 754/754e/654/654e

      Comment

      • copyman
        Owner / Technician

        Site Contributor
        2,500+ Posts
        • Sep 2005
        • 4217

        #4
        Re: BIZHUB C554

        Might not be the issue here but I always turn off the sleep mode on the 4 series. Mostly for losing connection. You have to go into service mode first and "permit", than in admin mode turn off sleep mode.

        Comment

        • DarwLeo28
          Technician
          • Jun 2018
          • 10

          #5

          Comment

          • copyman
            Owner / Technician

            Site Contributor
            2,500+ Posts
            • Sep 2005
            • 4217

            #6
            Re: BIZHUB C554

            Since you are asking I will assume you are not a tech so I cannot provide any info on how to enter service mode. Perhaps see if you can find the service manual online or you can google how to enter service mode. Beware! if not a tech you can do a lot of damage in the service mode so proceed with caution! You will also need the passwords to enter the admin & serv modes to make sleep changes.

            Comment

            • rrrohan
              Service Manager

              Site Contributor
              1,000+ Posts
              • Sep 2011
              • 1971

              #7
              Re: BIZHUB C554

              Originally posted by copyman
              Might not be the issue here but I always turn off the sleep mode on the 4 series. Mostly for losing connection. You have to go into service mode first and "permit", than in admin mode turn off sleep mode.
              Yeah same. Not waking up from sleep isn't a problem if it never goes to sleep.

              Comment

              • tsbservice
                Field tech

                Site Contributor
                5,000+ Posts
                • May 2007
                • 7635

                #8
                Re: BIZHUB C554

                You guys mean to turn off/disable sleep mode and leave only low power mode? Or entirely leave the machine in Ready state.
                I hope not otherwise Fusers won't last longer.
                A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                Comment

                • CompyTech
                  Super Tech

                  500+ Posts
                  • Feb 2011
                  • 706

                  #9
                  Re: BIZHUB C554

                  Originally posted by tsbservice
                  You guys mean to turn off/disable sleep mode and leave only low power mode? Or entirely leave the machine in Ready state.
                  I hope not otherwise Fusers won't last longer.
                  This.. Those fusers will burn out quick.

                  Comment

                  • copyman
                    Owner / Technician

                    Site Contributor
                    2,500+ Posts
                    • Sep 2005
                    • 4217

                    #10
                    Re: BIZHUB C554

                    You can't turn off energy save mode, only sleep mode. Machines would not be able to get Energy Star certification if it was able to be turned off. It used to be 240 mins max for Energy Star now it's 60 mins.

                    Comment

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