C360i

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  • tech51
    Senior Tech

    500+ Posts
    • Jan 2009
    • 846
    #16
    Re: C360i

    Please read the manual with regard to the power supply on this model. Important safety issue to keep in mind as a tech....

      Comment

      • Bix
        Service Manager

        1,000+ Posts
        • Apr 2018
        • 1421
        #17
        Re: C360i

        Originally posted by tech51
        Please read the manual with regard to the power supply on this model. Important safety issue to keep in mind as a tech....
        What has changed?

          Comment

          • srvctec
            Former KM Senior Tech

            500+ Posts
            • Oct 2009
            • 827
            #18
            Re: C360i

            Well, that didn't take long. Already a service bulletin about the toner bottles not being detected properly and an FOC spacer kit to fix the issue if needed depending on the serial number.

            Model Cut-In Number
            C360i AA2J011000793
            C300I AA2K011000842
            C250I AA2M011000691
            Last edited by srvctec; 06-15-2019, 02:23 AM.
            Started in the copier service business in the fall of 1988 and worked at the same company for 33.5 years, becoming the senior tech in 2004 but left to pursue another career on 4/29/22.

              Comment

              • tech51
                Senior Tech

                500+ Posts
                • Jan 2009
                • 846
                #19
                Re: C360i

                Originally posted by Bix
                What has changed?

                  Comment

                  • rrrohan
                    Service Manager

                    Site Contributor
                    1,000+ Posts
                    • Sep 2011
                    • 1977
                    #20
                    Re: C360i

                    Originally posted by srvctec
                    Well, that didn't take long. Already a service bulletin about the toner bottles not being detected properly and an FOC spacer kit to fix the issue if needed depending on the serial number.

                    Model Cut-In Number
                    C360i AA2J011000793
                    C300I AA2K011000842
                    C250I AA2M011000691
                    Least the effected machines have the parts included and bulletin printed and included in box

                      Comment

                      • tsbservice
                        Field tech

                        Site Contributor
                        5,000+ Posts
                        • May 2007
                        • 8020
                        #21
                        Re: C360i

                        Originally posted by tech51
                        Please read the manual with regard to the power supply on this model. Important safety issue to keep in mind as a tech....
                        Note taken.
                        A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                        Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                          Comment

                          • Bix
                            Service Manager

                            1,000+ Posts
                            • Apr 2018
                            • 1421
                            #22
                            Re: C360i

                            Hi, yes I have the service manual but at the moment I didn't install this machine.


                            Do you mean the technical manual or short manual that comes with the new machine?

                              Comment

                              • tech51
                                Senior Tech

                                500+ Posts
                                • Jan 2009
                                • 846
                                #23
                                Re: C360i

                                Originally posted by Bix
                                Hi, yes I have the service manual but at the moment I didn't install this machine.


                                Do you mean the technical manual or short manual that comes with the new machine?

                                  Comment

                                  • Bix
                                    Service Manager

                                    1,000+ Posts
                                    • Apr 2018
                                    • 1421
                                    #24
                                    Re: C360i

                                    Hi, I'm a technician and I read the service manual for this new printer.


                                    In the installation and security information, I see nothing new compared to the old machines.

                                      Comment

                                      • JDR
                                        Technician

                                        50+ Posts
                                        • Jan 2015
                                        • 82
                                        #25
                                        Re: C360i

                                        Someone has KM boot screen converter for boot screen ??

                                          Comment

                                          • srvctec
                                            Former KM Senior Tech

                                            500+ Posts
                                            • Oct 2009
                                            • 827
                                            #26
                                            Re: C360i

                                            Originally posted by tech51
                                            Please read the manual with regard to the power supply on this model. Important safety issue to keep in mind as a tech....
                                            Yep, VERY important safety issue to keep in mind!! Thanks for the heads up.
                                            Started in the copier service business in the fall of 1988 and worked at the same company for 33.5 years, becoming the senior tech in 2004 but left to pursue another career on 4/29/22.

                                              Comment

                                              • 907tec
                                                Trusted Tech

                                                250+ Posts
                                                • Feb 2008
                                                • 434
                                                #27
                                                Re: C360i

                                                Alright, what is it that I'm missing about this Power Supply? I just looked through all the safety&warning info at beginning of book, as well as procedures for replacing PS boards. Nothing looked unusual to me.

                                                  Comment

                                                  • rrrohan
                                                    Service Manager

                                                    Site Contributor
                                                    1,000+ Posts
                                                    • Sep 2011
                                                    • 1977
                                                    #28
                                                    Re: C360i

                                                    Originally posted by JDR
                                                    Someone has KM boot screen converter for boot screen ??
                                                    If you get it to scale ever entire screen let me know. Mine doesn't use far right of screen for some reason

                                                      Comment

                                                      • tsbservice
                                                        Field tech

                                                        Site Contributor
                                                        5,000+ Posts
                                                        • May 2007
                                                        • 8020
                                                        #29
                                                        Re: C360i

                                                        Originally posted by 907tec
                                                        Alright, what is it that I'm missing about this Power Supply? I just looked through all the safety&warning info at beginning of book, as well as procedures for replacing PS boards. Nothing looked unusual to me.
                                                        Go little further and read Theory of operation.
                                                        A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                                                        Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                                                          Comment

                                                          • rrrohan
                                                            Service Manager

                                                            Site Contributor
                                                            1,000+ Posts
                                                            • Sep 2011
                                                            • 1977
                                                            #30
                                                            Re: C360i

                                                            so licking the PSU main fuse while its powered on is no longer a troubleshooting trick?

                                                              Comment

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