Bizhub C451 - Paper curling

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  • thendral
    Technician

    Site Contributor
    50+ Posts
    • Mar 2011
    • 82

    [Misc] Bizhub C451 - Paper curling

    I have a customer with C451, which is printing and copying good but the output is wavy and some times paper jam.
    Checked the registration roller cleaned and Also checked the duplexer, paper dampness etc.
    I don't know what I am missing.

    Picture here :


    Any help is appreciated.
  • thendral
    Technician

    Site Contributor
    50+ Posts
    • Mar 2011
    • 82

    #2
    Re: Bizhub C451 - Paper curling

    Forgot to mention : I also adjusted the fusing speed to +/-20 to see if that helps but it is not.

    Comment

    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22705

      #3
      Re: Bizhub C451 - Paper curling

      Did you try fresh paper from your own supply? =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

      Comment

      • Woxner
        Senior Tech

        500+ Posts
        • Jul 2011
        • 810

        #4
        Re: Bizhub C451 - Paper curling

        how much on the fuser? rollers could be bad. try another fuser

        Comment

        • thendral
          Technician

          Site Contributor
          50+ Posts
          • Mar 2011
          • 82

          #5
          Re: Bizhub C451 - Paper curling

          Originally posted by blackcat4866
          Did you try fresh paper from your own supply? =^..^=
          Thank you for the response blackcat4866.
          Yes I tried with different papers. different brand pack etc. What is weird is the same paper prints nice on another older printer.

          Originally posted by Woxner
          how much on the fuser? rollers could be bad. try another fuser
          Fuser, I tried with another no luck. I also adjusted fuser feed to +20 and -20 no difference.
          Rollers I did not change it. It is on order. But I hardly had any roller issues on this models.. This could be one off...
          Thank you for quick response.

          Comment

          • allan
            RTFM!!

            5,000+ Posts
            • Apr 2010
            • 5445

            #6
            Re: Bizhub C451 - Paper curling

            Its not the speed but the fuser temp.
            Would not be that bad if you start with dry paper.
            There was an exit cooling fan thing available for that machine.
            Whatever

            Comment

            • methogod
              Senior Tech

              Site Contributor
              500+ Posts
              • Dec 2008
              • 914

              #7
              Re: Bizhub C451 - Paper curling

              does it happen simple as well as duplex? seen that when the duplex is dirty...

              Comment

              • thendral
                Technician

                Site Contributor
                50+ Posts
                • Mar 2011
                • 82

                #8
                Re: Bizhub C451 - Paper curling

                Originally posted by allan
                Its not the speed but the fuser temp.
                Would not be that bad if you start with dry paper.
                There was an exit cooling fan thing available for that machine.
                Thanks Allan. Yes I even played with temp settings no luck.
                But, I did not check the cooling fan.. Let me check that one Monday and update.

                Comment

                • thendral
                  Technician

                  Site Contributor
                  50+ Posts
                  • Mar 2011
                  • 82

                  #9
                  Re: Bizhub C451 - Paper curling

                  Originally posted by methogod
                  does it happen simple as well as duplex? seen that when the duplex is dirty...
                  Thanks Methogod. Yes it happens both so I excluded as the problem with duplexer.

                  Comment

                  • copyman
                    Owner / Technician

                    Site Contributor
                    2,500+ Posts
                    • Sep 2005
                    • 4217

                    #10
                    Re: Bizhub C451 - Paper curling

                    Unless I missed it you didn't answer the most basic question, did you try bringing a fresh ream of "your" paper onsite to see if this happens? I would put all settings back to factory default and start fresh. Only thing it can be is the paper or fuser. If you stop paper before fuser it will most likely be flat. So logically that leaves fuser or damp paper. You said you tried another fuser so only paper left.

                    After I posted this I saw you did try other paper. Did you stop paper before fuser to see if wavy?
                    Last edited by copyman; 06-16-2019, 01:28 PM.

                    Comment

                    • ncbabak
                      Technician
                      • Apr 2014
                      • 43

                      #11
                      Re: Bizhub C451 - Paper curling

                      Originally posted by thendral
                      I have a customer with C451, which is printing and copying good but the output is wavy and some times paper jam.
                      Checked the registration roller cleaned and Also checked the duplexer, paper dampness etc.
                      I don't know what I am missing.

                      Picture here :


                      Any help is appreciated.
                      Hi
                      Please check and replace 3 gear above fiusing (Gears of Exit roller) and 2 gear on right door

                      C451-1.jpgC451-2.jpg

                      Comment

                      • copyman
                        Owner / Technician

                        Site Contributor
                        2,500+ Posts
                        • Sep 2005
                        • 4217

                        #12
                        Re: Bizhub C451 - Paper curling

                        Originally posted by ncbabak
                        Hi
                        Please check and replace 3 gear above fiusing (Gears of Exit roller) and 2 gear on right door

                        [ATTACH=CONFIG]42877[/ATTACH][ATTACH=CONFIG]42878[/ATTACH]
                        Good thing to check. Those gears are known to wear. Especially the one exit gear will hollow out in center and gear is flopping around. I've seen some so bad couldn't believe it would even eject the paper.

                        Comment

                        • Terna247
                          Technician

                          50+ Posts
                          • Jan 2019
                          • 64

                          #13
                          Re: Bizhub C451 - Paper curling

                          Check the heater roller with the flexible spring, may have had a paper rolled on it, also check the gear clearance at the meshing point with the gear situated at the upper part of door. Thanks.

                          Comment

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