Customer called and said their C5500ci has a error code of c3300. Never worked on a c5500ci. What does this error code refer to? fuser.
Thanks
Thanks
-
-
Re: Minolta c5500ci error code - c3300
a 5500ci is kyocera.We know a thing or two because we've seen a thing or two.
The medication helps though... -
Re: Minolta c5500ci error code - c3300
Have to call the customer. They said it was a Konica Minolta.Comment
-
Re: Minolta c5500ci error code - c3300
AFAIK there is no bizhub C5500ci. This model looks like the combination of a Kyocera TASKALFA 5500i, a TASKALFA 500ci, and a bizhub C550. I think your customer is confused, and you'll need to use your own eyes to identify the model. =^..^=If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
-
Re: Minolta c5500ci error code - c3300
or google the first 7 digits of the serial number.
thats my cheat
We know a thing or two because we've seen a thing or two.
The medication helps though...Comment
-
Re: Minolta c5500ci error code - c3300
Maybe a Konica Minolta Bizhub Pro C5500?Comment
-
Re: Minolta c5500ci error code - c3300
WOW, customer was not close.
Copystar CS 500ci. How do you get Konica Minolta out of Copystar?Comment
-
Re: Minolta c5500ci error code - c3300
C3300 Optical system (AGC) problem
After AGC, correct input is not obtained
at CCD.Poor contact in the
connector termi
nals.Check the connection of connector YC5 on
the ISM PWB and the connector on the
inverter PWB, and the continuity across the
connector terminals. Repair or replace if
necessary.Defective exposure
lamp or inverter
PWB.Replace the exposure lamp or inverter
PWB.Defective PWB. Replace the ISM PWB, ISC PWB or CCD
PWB and check for correct operation.Code Contents Remarks Causes Check procedures/corrective measures
We know a thing or two because we've seen a thing or two.
The medication helps though...Comment
-
Re: Minolta c5500ci error code - c3300
Gotta love customers. Getting more of the story. This guy came around selling this copier and the customer I guess bought it. She said he had it in a van with the copier on ITS SIDE. What dumb a$$ puts a copier on its side. You get what you pay for.Comment
-
Re: Minolta c5500ci error code - c3300
Hows that for guessing? Were I to guess I would say that:
1) your scanner is probably bent
2) your CCD may be bad
3) your scanner control board may be bad.
Since this machine is already obsolete, my best advice is to consider it a total loss and just dispose of it.
If the scanner is bent, you probably won't be able to straighten it out, or spend a week fiddling with it, and still not have it work quite right.
If the CCD is bad ... and you find one ... you'll still need the calibration test patterns to calibrate.
If the scanner control board is bad ... and you can find one ... you'll still the calibration test patterns to calibrate.
I really don't see how this can go well for you or for your customer. That's me: Mr. Cheery. =^..^=If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
Comment