Konica Minolta bizhub C458 - Scan do SMB Error

[Leyahné]

Re: Konica Minolta bizhub C458 - Scan do SMB Error

Check your antivirus, that can be a big toss around as well. Make sure this is on in the pic below, some pc need a restart after it is enabled.

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[darry1322]

Re: Konica Minolta bizhub C458 - Scan do SMB Error

Turning SMB 1 back on may subject you serious liability when your customer gets their data stolen and wants you to pay for damages. If you do this kind of crap make sure you have plenty of cash resources to cover the lawsuit you opened yourself up to.

Check your antivirus, that can be a big toss around as well. Make sure this is on in the pic below, some pc need a restart after it is enabled.

Sent from my SM-N960F using Tapatalk

[tsbservice]

Re: Konica Minolta bizhub C458 - Scan do SMB Error

The error code when scan fails is: 16711683

This is: Library internal error (Parameter error)
Any other anomaly with this machine? What was done/changed prior the problem?

[joaopauloooo]

Re: Konica Minolta bizhub C458 - Scan do SMB Error

This is: Library internal error (Parameter error)
Any other anomaly with this machine? What was done/changed prior the problem?

Nothing that I know of. It actually is an Olivetti d-Color MF454.
It has only 30 clicks, brand new.

[Synthohol]

Re: Konica Minolta bizhub C458 - Scan do SMB Error

Have you tried scanning to your own laptop folder and not the customers computer?

[qbert69]

Re: Konica Minolta bizhub C458 - Scan do SMB Error

Hi,

I've got a brand new C458 installed but was unable to setup a successful Scan to SMB.
I've set it up on the network with a static IP and printing goes out normal, everything I send it prints ok.
I can also access the printer typing the IP on the browser.
Pinging the PC on the printer is successful.
But every time I try to scan to the network folder it fails. The error I get is "Server connection error".
The PC has Win10 and I already activated SMB1 and SMB2, still get the error.
Scan to flash drive works ok.
There are 3 other machines (C220, C360 and 601) working perfectly with the same Scan to SMB configuration as I made to this new one, same PC, same folder. So I rolled out any PC or network issue.

Am I missing something?

What security/ antivirus??? Have you made an exception for the scan folder??? Is your network location set to public or private/ business???[emoji848]

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[Black Cloud]

Re: Konica Minolta bizhub C458 - Scan do SMB Error

To do a scan to folder on Windows 10 the correct thing to do is to update the firmware to enable SMB v2. Without the firmware you are using SMB v1 and that is disabled by default now in the operating system. Also scan to FTP is insecure. Don't do it if port 21 is not firewalled.

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[mo0651]

Re: Konica Minolta bizhub C458 - Scan do SMB Error

Any chance the network is set to "public"?

[mo0651]

Re: Konica Minolta bizhub C458 - Scan do SMB Error

Was this copier ever installed on another network. We usually set the copier to DHCP and turn off/on, and pull network settings from customer network. Then put copier IP back
in to machine.

[Reed]

Re: Konica Minolta bizhub C458 - Scan do SMB Error

I was still using SMB for a while but then I kept getting beat up over it so I started using FTP if its almost easier and faster once you understand it.