Bizhub C652 is permanent disconnected

[ATPAS]

Re: Bizhub C652 is permanent disconnected

please tell me you use the IP address and port 9100 and not that stupid WSD port crap? or set to LPR by mistake?
make sure SNMP is on.
also lock in a speed 10/100 simplex/duplex etc...
the nic in the copier is auto negotiating and if connected to an auto negotiating hub/switch that can cause loss of connectivity as well.
also make sure port 161 and 162 are open on the computer, those ports are how the copier tells the PC its alive.

IP address is used, and port is 9100. RAW, and SNMP activated public and index 1. Ports was not listed in use.

One strange thing; even if I install driver from Konica, this is the message:


Device SWD\PRINTENUM\{BEDF9C58-5662-47C0-8BF3-80AE72DFFF2A} was configured.
Driver Name: printqueue.inf
Class Guid: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}
Driver Date: 06/21/2006
Driver Version: 10.0.18362.1
Driver Provider: Microsoft
Driver Section: NO_DRV_LOCAL
Driver Rank: 0x1
Matching Device Id: PRINTENUM\LocalPrintQueue
Outranked Drivers: oem39.inf:usbprint\konica_minoltac652_s37d5:00FF00 02 oem3.inf:usbprint\konica_minoltac652_s37d5:00FF000 2 oem39.inf:konica_minoltac652_s37d5:00FF1003 oem79.inf:konica_minoltac652_s37d5:00FF0003 oem3.inf:konica_minoltac652_s37d5:00FF1003 c_swdevice.inf:SWD\GenericRaw:00FF3001
Device Updated: false
Parent Device: SWD\PRINTENUM\PrintQueues

[Synthohol]

Re: Bizhub C652 is permanent disconnected

what operating system?

[BaconSteve]

[ATPAS]

Re: Bizhub C652 is permanent disconnected

Xerox is OK now. That was "only" an error that was not reset.

Disable SNMP was the solution!
It's alive!!

Thanks!

[tsbservice]

Re: Bizhub C652 is permanent disconnected

Although I do like your post, RAW protocol on port 9100 is the way Bizhubs should go.
Clearly OP had things messed up after installing Xerox drivers.

[Synthohol]

Re: Bizhub C652 is permanent disconnected

Although I do like your post, RAW protocol on port 9100 is the way Bizhubs should go.
Clearly OP had things messed up after installing Xerox drivers.

100% agree unless there is a Fiery. then its LPR with Print as the queue name.
selecting LPR on an emperon controller is just asking for callbacks.

windows 10 auto installs printers using WSD which is a huge mistake. at least on the konicas.
always change to IP.