C4050i Fax button

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • kingarthur
    Service Manager

    1,000+ Posts
    • Feb 2008
    • 1199

    C4050i Fax button

    Got a C4050i that hasn't got a Fax button on the display, have checked the fax is installed, it came with it, all initialised, updated FW, it installed the fax FW, you get the 2 phones at the top of the screen, when you go into "Direct Input" on the scan screen, there's no button there for the Fax, and when you go into "Resolution" there's only the scan resolution, nothing for fax

    Will go back, unset & reinstall fax first, just wondering if anyone has had anything similar

    Cheers
    Tip for the day; Treat every problem as your dog would.....If you cant eat it or f*ck it....then p*ss on it & walk away...
  • Synthohol
    Certified Konica Expert

    Site Contributor
    5,000+ Posts
    • Mar 2016
    • 5457

    #2
    Re: C4050i Fax button

    Problem
    Fax icon is missing on the operation panel.
    Solution
    CAUSE: Restrict Fax TX is set to ON.

    SOLUTION: Set Restrict Fax TX to OFF by performing the following.
    1. Select Utility
    2. Select Administrator
    3. Enter 12345678 twice
    4. Select Security
    5. Select Security Details
    6. Select Restrict Fax TX
    7. Set to OFF
    We know a thing or two because we've seen a thing or two.
    The medication helps though...

    Comment

    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22698

      #3
      Re: C4050i Fax button

      Also check to see that your HDD and page memory are appearing as available in the service mode. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

      Comment

      • rrrohan
        Service Manager

        Site Contributor
        1,000+ Posts
        • Sep 2011
        • 1971

        #4
        Re: C4050i Fax button

        G00-45 onward this problem is fixed

        Comment

        • kingarthur
          Service Manager

          1,000+ Posts
          • Feb 2008
          • 1199

          #5
          Re: C4050i Fax button

          Originally posted by rrrohan
          G00-45 onward this problem is fixed

          This is the FW I've installed...
          Tip for the day; Treat every problem as your dog would.....If you cant eat it or f*ck it....then p*ss on it & walk away...

          Comment

          Working...