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I know it seems harsh to want to know what type of issue you are having etc before supplying firmware. This prevents end users from trying to install firmware and possibly making a mistake which renders machine useless. They are actually doing a good deed trying to prevent damage beyond repair!
Of course the other route is as suggested make a "small" donation to this site and someone will send F/W. Please understand we are trying to keep this site alive to help share expert knowledge.
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