Hey guys, so I've run into a big snag here with the 8 series. Hope someone here may have this problem before or someone who can shed some light my way. I have the firmware R9 and W5. I tried to update the firmware on a C458 but right after the calibration finishes, it shows my all the parts ready for update, Scanner, MFP, etc. But when I've hit the button to update, everything shows NG. I've used the same firmware and same usb stick on another C458 and it updates fine no problem. I had changed the hdd and formatted but nothing is working. Any insights? Thanks in advance
-
-
Re: Konica Bizhub C458 Firmware Update Problem! Please help
So your machine is at R9 FW and you try W5? What is present state of the machine?
Did you try another FW version? You left so many opened questions here!
If I was at your position I will attempt to unplug every possible option and try again, next maybe update items one after another...also this exact USB flash drive
may not work with this exact machine.A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
Blessed are they who can laugh at themselves, for they shall never cease to be amused. -
Re: Konica Bizhub C458 Firmware Update Problem! Please help
The machine is a G8, so its a pretty old FW. I've tried R9 and W5 but says NG after pressing the button. This machine only have 22 pages on it, everything else works with the machine no problems at all. Ive also trying a different USB that works with FW on all other machines and series, seems like would not work on only this machine. I did what you said, doing one option at a time but did not work as well.Comment
-
Re: Konica Bizhub C458 Firmware Update Problem! Please help
have you tried updating via ISW?Comment
-
Re: Konica Bizhub C458 Firmware Update Problem! Please help
Try the W4Comment
-
Re: Konica Bizhub C458 Firmware Update Problem! Please help
a. Format USB drive in FAT 32. See attached Instructions.
b. Extract the firmware onto the PC.
c. Copy the entire "FW0002" folder to the root of the USB drive.
2. Insert USB drive in front port; then power ON the machine holding down the Stop button. (Leave the front door open.)
3. After a few minutes the firmware screen will appear. When it does, touch Start button located at the bottom right of touchscreen.
here is a list of approved drives.
We know a thing or two because we've seen a thing or two.
The medication helps though...Comment
-
Re: Konica Bizhub C458 Firmware Update Problem! Please help
Tried, didn't work. I believe the 8 series is only "FW0005" but I did try to rename it to FW0002 but doesn't work as well (doesn't go to update page even though theres a black dot.)
Tried W4, didn't work as well.Comment
-
Re: Konica Bizhub C458 Firmware Update Problem! Please help
Check that front USB cable is connected into right place.A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
Blessed are they who can laugh at themselves, for they shall never cease to be amused.Comment
-
Re: Konica Bizhub C458 Firmware Update Problem! Please help
Don't ever rename anything, that was an error.We know a thing or two because we've seen a thing or two.
The medication helps though...Comment
-
Re: Konica Bizhub C458 Firmware Update Problem! Please help
If it comes up to the screen where you start the upgrade, then it's reading the USB file structure correctly.. Have you tried to verify you have the right model info selected at the 1st screen? Is there anything on the drive that might be making the files un readable? In my experience, if the USB drive is the problem, the machine will show "invalid USB" EComment
-
Re: Konica Bizhub C458 Firmware Update Problem! Please help
Yes the update screen does comes up and it does let me choose yes or no for update each part. The same USB works with other firmware upgrades as well as others of the same models without problems. Nothing else is on the USB other than the FW.Comment
-
Re: Konica Bizhub C458 Firmware Update Problem! Please help
Ok, set bit switch 72 to hex 04 and fix.
Now go into administration mode and select external memory backup.
Export all the choices to a usb stick in the front panel.
Make an easy password like 1
2 reasons, of it successfully completed then the usb system in the copier is probably ok.
The second is once backed up, in service mode do a complete system data initialize.
Then install movie data again then the firmware.
Good luckWe know a thing or two because we've seen a thing or two.
The medication helps though...Comment
-
Re: Konica Bizhub C458 Firmware Update Problem! Please help
Did as suggested. But did not work as well. Thank you guys for all the suggestions. Here is a pix of it
IMG_6785.jpgIMG_6786.jpgIMG_6787.jpgComment
-
Re: Konica Bizhub C458 Firmware Update Problem! Please help
turn the machine off the hold down panel power button then turn machine on. wait for the beep then let off this will run diagnostics. also try loading k7 firmware
and run each one seperate doing controller last. if this all fails mfp may be bad.Comment
Comment