Bizhub C35 Firmware Request

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  • mj12
    Junior Member

    Site Contributor
    • Sep 2015
    • 9

    Bizhub C35 Firmware Request

    Good Day,

    I am having issues getting the Bizhub C35 to send scanned emails using gmail. From what I have read, it looks like a firmware update may be the answer, eitherway, I know I am running a older version of the controller firmware.

    I am currently running:

    Bizhub C35 Current Firmware Versions:
    Boot F/W: A12199G0050000
    Controller F/W: A12130G0561505
    Engine F/W: A12150G1120000
    Panel F/W: A12120G0014805
    Scanner F/W: A12123G0040300
    Fax F/W: A12140G0012100
  • Synthohol
    Certified Konica Expert

    Site Contributor
    5,000+ Posts
    • Mar 2016
    • 5463

    #2
    Re: Bizhub C35 Firmware Request

    ill send you a link to the latest FW on my server because you are a contributor.
    this POS machine may not be able to use gmail, there are no bulletins i can see that allow the latest security measures for gmail or office365.
    hang tight and check your PMs in a couple minutes.

    good luck and please reply back if it does indeed work.
    We know a thing or two because we've seen a thing or two.
    The medication helps though...

    Comment

    • mj12
      Junior Member

      Site Contributor
      • Sep 2015
      • 9

      #3
      Re: Bizhub C35 Firmware Request

      Just reporting back that scanning and sending through gmail is now working. I have google set to use less secure apps and the following settings on C35 web connection interface. Instead of using smtp.gmail.com, I currently replaced it with the actual IP of 74.125.20.108, I have not tried switching back to smtp.gmail.com to see if it works. I have SSL/TLS set to enabled and Port Number set to 465. SMTP Authentication set to enabled and logging in with username@domain (I would assume if your using just gmail it would be username@gmail.com) and your password. For domain name, I have my domain name set, if your using gmail, I would assume this would be gmail.com. Only other item I have set is server capacity set to 24MB as gmail only allows 25MB attachments.

      Hopefully this helps someone else out.

      Comment

      • Larsje31
        Junior Member

        Site Contributor
        • Oct 2019
        • 2

        #4
        Re: Bizhub C35 Firmware Request

        Originally posted by Synthohol
        ill send you a link to the latest FW on my server because you are a contributor.
        this POS machine may not be able to use gmail, there are no bulletins i can see that allow the latest security measures for gmail or office365.
        hang tight and check your PMs in a couple minutes.

        good luck and please reply back if it does indeed work.
        Is it possible to receive the firmware as well.
        I have been searching for it but its quite hard to get acces to it.

        Best regards,

        Lars

        Comment

        • tsbservice
          Field tech

          Site Contributor
          5,000+ Posts
          • May 2007
          • 7635

          #5
          Re: Bizhub C35 Firmware Request

          Originally posted by Larsje31
          Is it possible to receive the firmware as well.
          I have been searching for it but its quite hard to get acces to it.

          Best regards,

          Lars
          Become Contributor to this site by donating small amount of cash and sure there will be members willing to share FW.
          A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
          Blessed are they who can laugh at themselves, for they shall never cease to be amused.

          Comment

          • Larsje31
            Junior Member

            Site Contributor
            • Oct 2019
            • 2

            #6
            Re: Bizhub C35 Firmware Request

            I have made my contribution :-)

            Comment

            • tsbservice
              Field tech

              Site Contributor
              5,000+ Posts
              • May 2007
              • 7635

              #7
              Re: Bizhub C35 Firmware Request

              PM send.
              Thanks for contributing!
              A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
              Blessed are they who can laugh at themselves, for they shall never cease to be amused.

              Comment

              • ice007
                Technician
                • Jan 2009
                • 17

                #8
                Re: Bizhub C35 Firmware Request

                Originally posted by mj12
                Just reporting back that scanning and sending through gmail is now working. I have google set to use less secure apps and the following settings on C35 web connection interface. Instead of using smtp.gmail.com, I currently replaced it with the actual IP of 74.125.20.108, I have not tried switching back to smtp.gmail.com to see if it works. I have SSL/TLS set to enabled and Port Number set to 465. SMTP Authentication set to enabled and logging in with username@domain (I would assume if your using just gmail it would be username@gmail.com) and your password. For domain name, I have my domain name set, if your using gmail, I would assume this would be gmail.com. Only other item I have set is server capacity set to 24MB as gmail only allows 25MB attachments.

                Hopefully this helps someone else out.


                Thanks for this information, wasnt expecting anything but it worked like a charm . Great Info.

                Comment

                • bok720
                  Junior Member
                  • Jul 2019
                  • 2

                  #9
                  Re: Bizhub C35 Firmware Request

                  Dear, I having message of missing toner cartridge in 2 units of C35. Will upgrade firmware can help to solve this issue? this error is still there regardless i change another new toner cartridge. The machine is stop and cannot working anymore.

                  appreciate some advice. thanks

                  Comment

                  • Scrappy
                    Junior Member

                    Site Contributor
                    • Apr 2020
                    • 1

                    #10
                    Re: Bizhub C35 Firmware Request

                    Would anyone mind sharing the firmware with me as well. It would be very much appreciated. Thanks in advance.

                    Comment

                    • Synthohol
                      Certified Konica Expert

                      Site Contributor
                      5,000+ Posts
                      • Mar 2016
                      • 5463

                      #11
                      Re: Bizhub C35 Firmware Request

                      PM sent,
                      thanks for contributing
                      We know a thing or two because we've seen a thing or two.
                      The medication helps though...

                      Comment

                      • synstsia
                        Junior Member

                        Site Contributor
                        • May 2020
                        • 2

                        #12
                        Re: Bizhub C35 Firmware Request

                        Originally posted by Synthohol
                        PM sent,
                        thanks for contributing

                        Hello, I have just made a contribution to site also and was hoping someone could send me the latest firmware for C35.

                        Thank you

                        Comment

                        • femaster
                          Service Manager

                          1,000+ Posts
                          • May 2011
                          • 1417

                          #13
                          Re: Bizhub C35 Firmware Request

                          Originally posted by synstsia
                          Hello, I have just made a contribution to site also and was hoping someone could send me the latest firmware for C35.

                          Thank you
                          I'll send you a PM with a link to download the firmware files. Do you know how to install the firmware on this model? It's not that same, or as easy, as the larger MFPs. I didn't look at previous messages in this thread, so don't know if it's in a previous reply or not.
                          A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
                          My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

                          Comment

                          • femaster
                            Service Manager

                            1,000+ Posts
                            • May 2011
                            • 1417

                            #14
                            Re: Bizhub C35 Firmware Request

                            Originally posted by synstsia
                            Hello, I have just made a contribution to site also and was hoping someone could send me the latest firmware for C35.

                            Thank you
                            It's been 3 days since I sent you a link to the firmware, so I'm going to assume that you have gotten it by now. It would have been nice to have had some sort of confirmation or a Thank You so that I know you did in fact get it. I'll be pulling the firmware down from my cloud storage tomorrow so if you didn't grab it yet, you best get on it!
                            A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
                            My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

                            Comment

                            • synstsia
                              Junior Member

                              Site Contributor
                              • May 2020
                              • 2

                              #15
                              Re: Bizhub C35 Firmware Request

                              Originally posted by femaster
                              It's been 3 days since I sent you a link to the firmware, so I'm going to assume that you have gotten it by now. It would have been nice to have had some sort of confirmation or a Thank You so that I know you did in fact get it. I'll be pulling the firmware down from my cloud storage tomorrow so if you didn't grab it yet, you best get on it!
                              Firmware was received and thank you for your lightning fast response on it! It was much appreciated. No problem updating, just wish Konica had more substantive fixes- Was hoping they would have patched the TLS encryption version so I could use my secure email server instead of gmail with compromised settings.. with business class machines though, I guess they just assume people will re-lease newer models.

                              Comment

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