Bizhub C308 Noise when idle

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  • tekkie
    Trusted Tech

    100+ Posts
    • Mar 2011
    • 111

    #1

    [Misc] Bizhub C308 Noise when idle

    I have a Bizhub c 308 that sounds fine until copy ir print has finished then it goes to idle mode and after about 4 mins it goes to idle and the fuser and polygon motor does it standby rotations and it makes a faint audible noise that is annoying the customer.The dripping tap syndrome.It is audible and before sleep mode kicks in it is a justifiable complaint.
    I had a 454 that was doing same thing but after v.G3 firmware you could switch 37 and 38 on/off in service mode to prevent both fuser and polygon whirring in standby it was called silent mode.
    Does anyone know if there is equivalent in this model and if so what or has anyone had this before and knows the solution.previous engineer fitted a complete new fuser unit hoping that would sort the issue
  • tsbservice
    Field tech

    Site Contributor
    5,000+ Posts
    • May 2007
    • 7933

    #2
    Re: Bizhub C308 Noise when idle

    No silent mode on low speed 8-series as far as I know. I have one client complaining on noise when idle on C258, never was able to reproduce noise though.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

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    • copier tech
      Field Supervisor

      5,000+ Posts
      • Jan 2014
      • 8111

      #3
      Re: Bizhub C308 Noise when idle

      Originally posted by tekkie
      I have a Bizhub c 308 that sounds fine until copy ir print has finished then it goes to idle mode and after about 4 mins it goes to idle and the fuser and polygon motor does it standby rotations and it makes a faint audible noise that is annoying the customer.The dripping tap syndrome.It is audible and before sleep mode kicks in it is a justifiable complaint.
      I had a 454 that was doing same thing but after v.G3 firmware you could switch 37 and 38 on/off in service mode to prevent both fuser and polygon whirring in standby it was called silent mode.
      Does anyone know if there is equivalent in this model and if so what or has anyone had this before and knows the solution.previous engineer fitted a complete new fuser unit hoping that would sort the issue
      How about setting sleep timer to a shorter time?

      Can I ask the 4 series you mention SW 37 & 38 what HEX to you set these to please?
      Let us eat, drink, and be merry, because tomorrow we may die!

      For all your firmware & service manual needs please visit us at:

      www.copierfirmware.co.uk - www.printerfirmware.co.uk

      Comment

      • tsbservice
        Field tech

        Site Contributor
        5,000+ Posts
        • May 2007
        • 7933

        #4
        Re: Bizhub C308 Noise when idle

        Originally posted by copier tech

        Can I ask the 4 series you mention SW 37 & 38 what HEX to you set these to please?
        I believe those aren't soft switches but Engine FW DIPSW. They can be On or Off as You know. If memory serves me those Switches are for 454e and faster machines, not available for 224-364e models, but I may be wrong.
        A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
        Blessed are they who can laugh at themselves, for they shall never cease to be amused.

        Comment

        • copier tech
          Field Supervisor

          5,000+ Posts
          • Jan 2014
          • 8111

          #5
          Re: Bizhub C308 Noise when idle

          Originally posted by tsbservice
          I believe those aren't soft switches but Engine FW DIPSW. They can be On or Off as You know. If memory serves me those Switches are for 454e and faster machines, not available for 224-364e models, but I may be wrong.
          Thanks for the infro but what are "Engine FW DIPSW?"
          Let us eat, drink, and be merry, because tomorrow we may die!

          For all your firmware & service manual needs please visit us at:

          www.copierfirmware.co.uk - www.printerfirmware.co.uk

          Comment

          • Synthohol
            Certified Konica Expert

            Site Contributor
            5,000+ Posts
            • Mar 2016
            • 5749

            #6
            Re: Bizhub C308 Noise when idle

            Stop 0 clear opens another menu.
            Engine fw is located there
            We know a thing or two because we've seen a thing or two.
            The medication helps though...

            Comment

            • copier tech
              Field Supervisor

              5,000+ Posts
              • Jan 2014
              • 8111

              #7
              Re: Bizhub C308 Noise when idle

              Originally posted by Synthohol
              Stop 0 clear opens another menu.
              Engine fw is located there

              I have a C258 with a fuser squeak when idle the squeak gets louder when printing.

              I new fuser was replaced last week the squeak remains.

              I'd like to disable the fuser rotation or maybe shorten the time?

              Let us eat, drink, and be merry, because tomorrow we may die!

              For all your firmware & service manual needs please visit us at:

              www.copierfirmware.co.uk - www.printerfirmware.co.uk

              Comment

              • Synthohol
                Certified Konica Expert

                Site Contributor
                5,000+ Posts
                • Mar 2016
                • 5749

                #8
                Re: Bizhub C308 Noise when idle

                It's probably the fuser drive assy not the fuser.
                Only other squeak I can think of is a squeaky exit roller.
                We know a thing or two because we've seen a thing or two.
                The medication helps though...

                Comment

                • srvctec
                  Former KM Senior Tech

                  500+ Posts
                  • Oct 2009
                  • 827

                  #9
                  Re: Bizhub C308 Noise when idle

                  Originally posted by copier tech

                  I have a C258 with a fuser squeak when idle the squeak gets louder when printing.

                  I new fuser was replaced last week the squeak remains.

                  I'd like to disable the fuser rotation or maybe shorten the time?

                  If it is the fuser (probably not since new one does same thing), then Engine FW DipSW 11 needs to be off which will turn off fuser rotation after 30 minutes of idle.
                  Started in the copier service business in the fall of 1988 and worked at the same company for 33.5 years, becoming the senior tech in 2004 but left to pursue another career on 4/29/22.

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