DF-701 cracked base frame

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  • mascan42
    Trusted Tech

    250+ Posts
    • Oct 2008
    • 471
    #1

    DF-701 cracked base frame

    I have a C284e with a document feeder that the hinge screws have busted out of the plastic, and the feeder now sticks up half an inch in the back. Usually I can fix this with oversize screws, but this one there appears to be nothing left for the screws to dig into. Aside from replacing the feeder entirely, is there some trick that I can try to fix this?

    Also, any idea of the best specs for oversize screws for this problem? Mine might just not be big enough.
    Tags: appears, feeder, fix, oversize, screws
    • copyman
      Owner / Technician

      Site Contributor
      2,500+ Posts
      • Sep 2005
      • 4213
      #2
      Re: DF-701 cracked base frame

      Ouch! That's a tough one. Not sure what else you can do. That feeder has a lot of movement and pressure from springs otherwise you could build up screw holes with some resin and drill new holes when dry. I don't think it would hold in this situation.

      I took a quick look at the similar DF624 and can't see any other way to modify. I'll look closer over the weekend and if any ideas I'll post them.

        Comment

        • kmcopiertech
          Junior Member
          • Dec 2019
          • 2
          #3
          Re: DF-701 cracked base frame

          Don't know if this is the part you're looking for. Here is the part number for this Conveyance Frame Assy section. A3CEPP7400
          Attached Files

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22699
              #4
              Re: DF-701 cracked base frame

              It's most of a days work shifting everything over, done in-shop. It's probably not something you'll want to do in a customers office, or billable. =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

                Comment

                • avecosat
                  Trusted Tech

                  250+ Posts
                  • Jun 2012
                  • 298
                  #5
                  Re: DF-701 cracked base frame

                  Is This the problem ?


                  IMG_20200127_172554.jpgIMG_20200127_172601.jpg

                    Comment

                    • mascan42
                      Trusted Tech

                      250+ Posts
                      • Oct 2008
                      • 471
                      #6
                      Re: DF-701 cracked base frame

                      Originally posted by avecosat
                      Is This the problem ?


                      [ATTACH=CONFIG]44738[/ATTACH][ATTACH=CONFIG]44739[/ATTACH]
                      That's it.

                        Comment

                        • copyman
                          Owner / Technician

                          Site Contributor
                          2,500+ Posts
                          • Sep 2005
                          • 4213
                          #7
                          Re: DF-701 cracked base frame

                          I just stripped parts off of a DF701. The stick on guides "deep" inside were torn and PIA to get to. So decided to just take off any good parts. I should still have the frame, it was good with hinges still on it. PM if you still need it and will see if I can find it. Keep in mind it could be costly to ship because of size.

                            Comment

                            • Synthohol
                              Certified Konica Expert

                              Site Contributor
                              5,000+ Posts
                              • Mar 2016
                              • 5463
                              #8
                              Re: DF-701 cracked base frame

                              Not to sound like a total jerk but that sounds a lot like customer damage do you actually warranty that customers should pay for a new feeder 100%
                              We know a thing or two because we've seen a thing or two.
                              The medication helps though...

                                Comment

                                • srvctec
                                  Former KM Senior Tech

                                  500+ Posts
                                  • Oct 2009
                                  • 827
                                  #9
                                  Re: DF-701 cracked base frame

                                  Originally posted by Synthohol
                                  Not to sound like a total jerk but that sounds a lot like customer damage do you actually warranty that customers should pay for a new feeder 100%
                                  Agreed. There is no way that's "normal wear and tear".
                                  Started in the copier service business in the fall of 1988 and worked at the same company for 33.5 years, becoming the senior tech in 2004 but left to pursue another career on 4/29/22.

                                    Comment

                                    • Synthohol
                                      Certified Konica Expert

                                      Site Contributor
                                      5,000+ Posts
                                      • Mar 2016
                                      • 5463
                                      #10
                                      Re: DF-701 cracked base frame

                                      ill bet they tried to copy a book and closed the lid too hard. thats my .02
                                      We know a thing or two because we've seen a thing or two.
                                      The medication helps though...

                                        Comment

                                        • MVPunisher
                                          Trusted Tech

                                          Site Contributor
                                          100+ Posts
                                          • May 2013
                                          • 209
                                          #11
                                          Re: DF-701 cracked base frame

                                          I've adjusted the height of the feeder to work around this before. It will not fix the speed the ADF now falls down, but will allow it to run without dog ears/jams.

                                            Comment

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