P-21 error in KM Bizhub C451 and registration not proper

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  • janinaresh
    Technician
    • Jan 2013
    • 18

    [Error Code] P-21 error in KM Bizhub C451 and registration not proper

    Thanks in advance
    I have a Konica Minolta Bizhub C451, which i face error is P-21 and registration out, I change PH Unit, Transfer Belt Unit and Magenta Imaging Unit but problem not solved, I attached herewith a demo copy of Print, Please guide how to solve this problem.P_21_Error.jpg
  • copyman
    Owner / Technician

    Site Contributor
    2,500+ Posts
    • Sep 2005
    • 4213

    #2
    Re: P-21 error in KM Bizhub C451 and registration not proper

    Did you clean the IDC sensors? Could be the PRCB board but very unlikely. I've even had bad image units cause this issue. Don't think you can do Gradation adjustment as long as P codes are displayed, but once you get rid of P codes you need to do Stabilization & Gradation adjustment

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    • tsbservice
      Field tech

      Site Contributor
      5,000+ Posts
      • May 2007
      • 7635

      #3
      Re: P-21 error in KM Bizhub C451 and registration not proper

      On this model you may need to replace both IDC Registration sensors.
      A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
      Blessed are they who can laugh at themselves, for they shall never cease to be amused.

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      • Synthohol
        Certified Konica Expert

        Site Contributor
        5,000+ Posts
        • Mar 2016
        • 5458

        #4
        Re: P-21 error in KM Bizhub C451 and registration not proper

        or do a LPH skew reset.
        its in service mode.
        sometimes it helps a lot.
        then maybe a minor registration adj.
        9/10 times i get lucky especially after cleaning the sensors under the belt.
        We know a thing or two because we've seen a thing or two.
        The medication helps though...

        Comment

        • allan
          RTFM!!

          5,000+ Posts
          • Apr 2010
          • 5445

          #5
          Re: P-21 error in KM Bizhub C451 and registration not proper

          Don't think P21 is the only P-code. Check the warning history for P31 or P33.
          The Key color encoder is not working ok.
          If none of the other solutions work then replace the drum drive unit.
          Whatever

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          • copyman
            Owner / Technician

            Site Contributor
            2,500+ Posts
            • Sep 2005
            • 4213

            #6
            Re: P-21 error in KM Bizhub C451 and registration not proper

            Again the big question the original poster needs to answer is if he cleaned the (2) sensors under transfer belt? Like syn posted 9 times out of 10 the P codes go away after cleaning sensors, if the transfer belt is good and clean of course. Then you will be able to do gradation adj which will sync all the color together. Actually it may look good after cleaning those sensors but do grad adj anyway.

            Keep in mind even if a low meter the C451 is still an old machine and could be many things. Was a decent machine for it's time. A lot of bulletins / mods! but really only a few serious flaws, few that come to mind, fuser noise, black dev leaking, tray 3 jamming like Bob Marley!

            Comment

            • copier tech
              Field Supervisor

              5,000+ Posts
              • Jan 2014
              • 7931

              #7
              Re: P-21 error in KM Bizhub C451 and registration not proper

              Originally posted by janinaresh
              Thanks in advance
              I have a Konica Minolta Bizhub C451, which i face error is P-21 and registration out, I change PH Unit, Transfer Belt Unit and Magenta Imaging Unit but problem not solved, I attached herewith a demo copy of Print, Please guide how to solve this problem.[ATTACH=CONFIG]44586[/ATTACH]
              Did you fit a NEW transfer unit or a USED one?
              Let us eat, drink, and be merry, because tomorrow we may die!

              For all your firmware & service manual needs please visit us at:

              www.copierfirmware.co.uk - www.printerfirmware.co.uk

              Comment

              • allan
                RTFM!!

                5,000+ Posts
                • Apr 2010
                • 5445

                #8
                Re: P-21 error in KM Bizhub C451 and registration not proper

                Originally posted by allan
                Don't think P21 is the only P-code. Check the warning history for P31 or P33.
                The Key color encoder is not working ok.
                If none of the other solutions work then replace the drum drive unit.
                Ok took more time to check the image and read the post...
                K, Y and C are more or less aligned.
                So not a faulty encoder i would guess, but still check the warning history.
                Strange that its only M that is out.

                So would not like to think its the transfer belt but could be.
                Under level history the IDS values of the two sensors should match. If they don't then yes one of the 2 IDS sensors or the transfer belt.
                Also do half-tone prints to check if the entire page gets developed and transferred, but then you should get a P-code for the faulty color.
                Whatever

                Comment

                • janinaresh
                  Technician
                  • Jan 2013
                  • 18

                  #9
                  Re: P-21 error in KM Bizhub C451 and registration not proper

                  Originally posted by copyman
                  Did you clean the IDC sensors? Could be the PRCB board but very unlikely. I've even had bad image units cause this issue. Don't think you can do Gradation adjustment as long as P codes are displayed, but once you get rid of P codes you need to do Stabilization & Gradation adjustment
                  I clean the idc sensor

                  Comment

                  • janinaresh
                    Technician
                    • Jan 2013
                    • 18

                    #10
                    Re: P-21 error in KM Bizhub C451 and registration not proper

                    Originally posted by copier tech
                    Did you fit a NEW transfer unit or a USED one?
                    Used one which is not error in other machine

                    Comment

                    • copier tech
                      Field Supervisor

                      5,000+ Posts
                      • Jan 2014
                      • 7931

                      #11
                      Re: P-21 error in KM Bizhub C451 and registration not proper

                      Originally posted by janinaresh
                      Used one which is not error in other machine
                      Try a new one, it may well work in another machine but the image units etc in the other machine have a different life.
                      Let us eat, drink, and be merry, because tomorrow we may die!

                      For all your firmware & service manual needs please visit us at:

                      www.copierfirmware.co.uk - www.printerfirmware.co.uk

                      Comment

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