Yellow color is not printing Konica Minolta C224e

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • musthafavi
    Technician

    50+ Posts
    • Aug 2017
    • 76

    #1

    [Misc] Yellow color is not printing Konica Minolta C224e

    I having Konica Minolta C224e MFP, its not printing Yellow color and in color print out not getting good quality

    I have attached here demo page

    After getting this issue, i have been changed Yellow DV unit( DV unit was expired), but still getting the same issue
    Attached Files
  • copier tech
    Field Supervisor

    5,000+ Posts
    • Jan 2014
    • 8132

    #2
    Re: Yellow color is not printing Konica Minolta C224e

    Originally posted by musthafavi
    I having Konica Minolta C224e MFP, its not printing Yellow color and in color print out not getting good quality

    I have attached here demo page

    After getting this issue, i have been changed Yellow DV unit( DV unit was expired), but still getting the same issue
    Try swapping the yellow drum with another colour & run the demo page again?
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk

    Comment

    • tsbservice
      Field tech

      Site Contributor
      5,000+ Posts
      • May 2007
      • 7974

      #3
      Re: Yellow color is not printing Konica Minolta C224e

      What are other consumables counters. Color developer units are very expensive, did you use new one or second hand?
      Also your color registration is bad, after changing dev unit did you perform Stabilize + Gradation adj?
      A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
      Blessed are they who can laugh at themselves, for they shall never cease to be amused.

      Comment

      • musthafavi
        Technician

        50+ Posts
        • Aug 2017
        • 76

        #4
        Re: Yellow color is not printing Konica Minolta C224e

        Originally posted by tsbservice
        What are other consumables counters. Color developer units are very expensive, did you use new one or second hand?
        Also your color registration is bad, after changing dev unit did you perform Stabilize + Gradation adj?
        I have been changed Chip and developer powder
        I performed stabilize and Gradation but while performing gradation its not showing gradation values

        Comment

        • musthafavi
          Technician

          50+ Posts
          • Aug 2017
          • 76

          #5
          Re: Yellow color is not printing Konica Minolta C224e

          Originally posted by copier tech
          Try swapping the yellow drum with another colour & run the demo page again?

          I did , but getting same issue (yellow not getting properly)

          Comment

          • copier tech
            Field Supervisor

            5,000+ Posts
            • Jan 2014
            • 8132

            #6
            Re: Yellow color is not printing Konica Minolta C224e

            Originally posted by musthafavi
            I have been changed Chip and developer powder
            I performed stabilize and Gradation but while performing gradation its not showing gradation values
            Here is your issue! fit a genuine Konica Developer UNIT


            Let us eat, drink, and be merry, because tomorrow we may die!

            For all your firmware & service manual needs please visit us at:

            www.copierfirmware.co.uk - www.printerfirmware.co.uk

            Comment

            • kingarthur
              Service Manager

              1,000+ Posts
              • Feb 2008
              • 1325

              #7
              Re: Yellow color is not printing Konica Minolta C224e

              Originally posted by musthafavi
              I have been changed Chip and developer powder
              I performed stabilize and Gradation but while performing gradation its not showing gradation values

              You've changed "chip and developer powder", you haven't replaced the dev unit then.....
              Tip for the day; Treat every problem as your dog would.....If you cant eat it or f*ck it....then p*ss on it & walk away...

              Comment

              • musthafavi
                Technician

                50+ Posts
                • Aug 2017
                • 76

                #8
                Re: Yellow color is not printing Konica Minolta C224e

                Originally posted by copier tech
                Here is your issue! fit a genuine Konica Developer UNIT


                Now Yellow DEV unit has been changed with genuine Konica Dev unit, but still having same issue

                Comment

                • Synthohol
                  Certified Konica Expert

                  Site Contributor
                  5,000+ Posts
                  • Mar 2016
                  • 5799

                  #9
                  Re: Yellow color is not printing Konica Minolta C224e

                  print the yellow gradation pattern, did you clean the laser slit glass with the wand? you didnt mention it.
                  We know a thing or two because we've seen a thing or two.
                  The medication helps though...

                  Comment

                  • jwai
                    Senior Tech

                    500+ Posts
                    • May 2018
                    • 506

                    #10
                    Re: Yellow color is not printing Konica Minolta C224e

                    Try the PWB-HV?

                    Comment

                    • Synthohol
                      Certified Konica Expert

                      Site Contributor
                      5,000+ Posts
                      • Mar 2016
                      • 5799

                      #11
                      Re: Yellow color is not printing Konica Minolta C224e

                      The gradient and halftone test patterns in service mode is the best resource to diagnose a CQ issue without removing covers or wasting time and money swapping boards/parts.
                      We know a thing or two because we've seen a thing or two.
                      The medication helps though...

                      Comment

                      • tsbservice
                        Field tech

                        Site Contributor
                        5,000+ Posts
                        • May 2007
                        • 7974

                        #12
                        Re: Yellow color is not printing Konica Minolta C224e

                        Agree. There's section in every SM regarding 'image quality troubleshooting' in almost all cases running gradations and halftone patterns is part of troubleshooting. They're there for a reason!
                        A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                        Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                        Comment

                        • copier tech
                          Field Supervisor

                          5,000+ Posts
                          • Jan 2014
                          • 8132

                          #13
                          Re: Yellow color is not printing Konica Minolta C224e

                          Originally posted by tsbservice
                          Agree. There's section in every SM regarding 'image quality troubleshooting' in almost all cases running gradations and halftone patterns is part of troubleshooting. They're there for a reason!
                          Let us eat, drink, and be merry, because tomorrow we may die!

                          For all your firmware & service manual needs please visit us at:

                          www.copierfirmware.co.uk - www.printerfirmware.co.uk

                          Comment

                          • hobbele
                            Technician
                            • Nov 2019
                            • 38

                            #14
                            Re: Yellow color is not printing Konica Minolta C224e

                            hey i got the same error...

                            However, it is a C364e. First the power supply was defective.
                            After we exchanged the power supply, it suddenly stopped printing the color yellow.

                            We renewed Dev + Drum Yellow genuine.
                            Then we renewed the HV, then the PWB Assy (FRB)...
                            And now I'm considering replacing the laser/PH.

                            What was the solution here? Did anyone else have the problem?

                            Thanks
                            Tobi

                            Comment

                            • Gift
                              Service Manager

                              1,000+ Posts
                              • Mar 2011
                              • 2458

                              #15
                              Re: Yellow color is not printing Konica Minolta C224e

                              Originally posted by hobbele
                              hey i got the same error...

                              However, it is a C364e. First the power supply was defective.
                              After we exchanged the power supply, it suddenly stopped printing the color yellow.

                              We renewed Dev + Drum Yellow genuine.
                              Then we renewed the HV, then the PWB Assy (FRB)...
                              And now I'm considering replacing the laser/PH.

                              What was the solution here? Did anyone else have the problem?

                              Thanks
                              Tobi
                              Yes - well - kind of - recently with a C3350i that printed full yellow pages sporadically - after replacing the HV there was no yellow at all but funny black dots patterns.
                              Finally we performed a data clear/initialisazion via SP and voila - image was back on track. Do a USB backup first.

                              Comment

                              Working...