Konica Minolta C224e Error Code C-2650

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  • mearmi
    Trusted Tech

    Site Contributor
    250+ Posts
    • Oct 2010
    • 344

    [Misc] Konica Minolta C224e Error Code C-2650

    Konica Minolta C224e getting Error Code C-2650.

    When we reset/clear error in service mode (Initialization). Machine reboots and working fine.

    And once switch off and on back the same error appears again.

    Please advise.

    Thanks
  • Woxner
    Senior Tech

    500+ Posts
    • Jul 2011
    • 810

    #2

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    • copyman
      Owner / Technician

      Site Contributor
      2,500+ Posts
      • Sep 2005
      • 4217

      #3
      Re: Konica Minolta C224e Error Code C-2650

      Remove the SSD and reseat. Push SSD in tight while tightening screw

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      • mearmi
        Trusted Tech

        Site Contributor
        250+ Posts
        • Oct 2010
        • 344

        #4
        Re: Konica Minolta C224e Error Code C-2650

        Originally posted by copyman
        Remove the SSD and reseat. Push SSD in tight while tightening screw
        I couldn't find the SSD.

        Please find the attached photo.

        Thanks
        Attached Files

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        • Bix
          Service Manager

          1,000+ Posts
          • Apr 2018
          • 1421

          #5
          Re: Konica Minolta C224e Error Code C-2650

          I don't seem to see it.ssdb1.jpg

          ssdb2.jpg

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          • copyman
            Owner / Technician

            Site Contributor
            2,500+ Posts
            • Sep 2005
            • 4217

            #6
            Re: Konica Minolta C224e Error Code C-2650

            SSD is behind the HDD on that model. It would never boot up if missing!

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            • allan
              RTFM!!

              5,000+ Posts
              • Apr 2010
              • 5445

              #7
              Re: Konica Minolta C224e Error Code C-2650

              Guess they make them different...
              Never seen this layout?
              Whatever

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              • tsbservice
                Field tech

                Site Contributor
                5,000+ Posts
                • May 2007
                • 7635

                #8
                Re: Konica Minolta C224e Error Code C-2650

                SSDB is behind HDD on non e-series and over the memory sticks on e-series. This machine should be non-e, is my guess.

                @mearmi, if machine is C224 there is FW ver. GA8-K5 that amongst other improvements has this:
                - The troublecode C-2650 may occur after starting the MFP by turning a main power switch off/on or returning from powersave mode.
                Last edited by tsbservice; 03-05-2020, 06:12 PM. Reason: add info
                A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                Blessed are they who can laugh at themselves, for they shall never cease to be amused.

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                • mearmi
                  Trusted Tech

                  Site Contributor
                  250+ Posts
                  • Oct 2010
                  • 344

                  #9
                  Re: Konica Minolta C224e Error Code C-2650

                  Originally posted by tsbservice
                  SSDB is behind HDD on non e-series and over the memory sticks on e-series. This machine should be non-e, is my guess.

                  @mearmi, if machine is C224 there is FW ver. GA8-K5 that amongst other improvements has this:
                  - The troublecode C-2650 may occur after starting the MFP by turning a main power switch off/on or returning from powersave mode.
                  It is e version. Returning from power save mode it is working fine.

                  Comment

                  • femaster
                    Service Manager

                    1,000+ Posts
                    • May 2011
                    • 1417

                    #10
                    Re: Konica Minolta C224e Error Code C-2650

                    Originally posted by mearmi
                    It is e version. Returning from power save mode it is working fine.
                    If you are 100% certain it's an e model, then someone has done something to modify this copier.

                    SSD board location / removal taken from C224e service manual:
                    C224e.jpg

                    SSD board location / removal taken from C224 service manual:
                    C224.jpg
                    No matter if you believe this to be a C224e model or not, that board belongs to a C224, there is no way around that. SSD is behind the HDD. Oh, and in your picture, the HDD is disconnected, had you already looked behind it?
                    A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
                    My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

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