C224e duplex jams

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  • copyman
    Owner / Technician

    Site Contributor
    2,500+ Posts
    • Sep 2005
    • 4592

    #16
    Re: C224e duplex jams

    Originally posted by Synthohol
    IMHO i think the solenoid loses some electromagnetism and fails to suck the pintle in or the axles of the duplex gate become worn and the resting position of the gate is too high so when a duplex is started the gate does not pull down fast enough to allow the page to be sent for turnover and either comes out the bottom instead or the paper get caught on the comb.
    Someone mentioned cutting the spring but wouldn't this make it harder for the sol plunger to energize and be pulled in?

    The solenoid has a slot where the screw is and looks like it would be adjustable but can't because it sits on a location pin.

    I took the whole exit unit from a machine in shop with 17k. Going to swap out whole unit. Also put "2" control panel labels on the metal frame as indicated (thanks syn). Should I add another label so I don't have to take back out or is 2 label thickness enough since low meter unit?

    Thanks again

    Comment

    • tsbservice
      Field tech

      Site Contributor
      5,000+ Posts
      • May 2007
      • 7950

      #17
      Re: C224e duplex jams

      You can swap solenoid with modified one, just to make sure you don't have to do it again.
      Part number A161R72644 Solenoid Assy.
      A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
      Blessed are they who can laugh at themselves, for they shall never cease to be amused.

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      • Synthohol
        Certified Konica Expert

        Site Contributor
        5,000+ Posts
        • Mar 2016
        • 5777

        #18
        Re: C224e duplex jams

        Originally posted by copyman
        Should I add another label so I don't have to take back out or is 2 label thickness enough since low meter unit?

        Thanks again
        low meter 2 labels, over 750k 3 labels is my gauge.
        too many labels the angle of the comb gate is too low and can overcompensate and jam.
        thats why i like the spring hook forceps way, i add 3 and if it still jams i can peel one off easily.
        We know a thing or two because we've seen a thing or two.
        The medication helps though...

        Comment

        • hobbele
          Technician
          • Nov 2019
          • 38

          #19
          Re: C224e duplex jams

          Hello everyone, is this modification still relevant with the new Exit Assy?
          Part Number of Paper Exit Assy Change (Related to PMN No.KOM171586)
          We have a machine with the same problem and have already swapped the Exit Assy (A5C0F8950F).
          The paper is sporadically ejected in the lower area and does not run up into the duplex.

          So should I also test a 2mm thick Mylar here?

          TIA

          Comment

          • copyman
            Owner / Technician

            Site Contributor
            2,500+ Posts
            • Sep 2005
            • 4592

            #20
            Re: C224e duplex jams

            Hello everyone, is this modification still relevant with the new Exit Assy?
            Part Number of Paper Exit Assy Change (Related to PMN No.KOM171586)


            We have a machine with the same problem and have already swapped the Exit Assy (A5C0F8950F).
            The paper is sporadically ejected in the lower area and does not run up into the duplex.

            So should I also test a 2mm thick Mylar here?

            TIA



            The labels worked for me!

            Comment

            • ferro10
              Trusted Tech

              100+ Posts
              • Jun 2015
              • 109

              #21
              Re: C224e duplex jams

              I don't have the front panel labels available. What can I use alternatively?

              Comment

              • hobbele
                Technician
                • Nov 2019
                • 38

                #22
                Re: C224e duplex jams

                Originally posted by ferro10
                I don't have the front panel labels available. What can I use alternatively?
                everything that is 2mm thick and sticks! it's just a matter of shortening the gap. I did it today and the machine runs! Thanks to all

                Comment

                • REGSIS
                  Trusted Tech

                  250+ Posts
                  • May 2016
                  • 434

                  #23
                  Re: C224e duplex jams

                  Those 32-05 & 32-01 jams were annoying me for a while, particularly with a 0.5 mil C308.
                  I used to replace a modified solenoid and 2 sponges at the exit unit as a solution on all troubled machines. Usually worked, but... it came back on some.
                  Synthohol solution with 2mm stickers were a step forward but what really solved the problem were the pads at the side door (reverse unit).

                  Explanation: Gate switch is moving forward and backward to guide the paper on lower or upper exit. Those sponges/pads are actually just dampers to prevent noise which the gate switch will make if they are absent.
                  When a duplex print is executed gate switch leans on pads in reverse unit. At exact moment solenoid is energized and should retract its arm which move the gate switch. When pads at the reverse unit are old gate switch stick to them making the movement late which results that only one side is printed and paper exit at lower gate producing J32-01.
                  If the first side is printed and the same fault occurred at the second side J32-05 is shown with jammed paper inside fuser but the cause is the same - gate switch stick to pads/sponges and is not moved on time.

                  Gate switch should not stick at each side because its movement should be executed on time.

                  A161893601 Cushion x2 on paper exit unit
                  A161825301 Cushion /A x2 on reversal unit

                  Comment

                  • Oystercopy
                    Senior Tech

                    Site Contributor
                    500+ Posts
                    • Oct 2009
                    • 620

                    #24
                    Re: C224e duplex jams

                    I've glued the corner piece of a credit/debit card on that frame opposite that plunger, and that has worked for me several times. Of course, an old, out of date card!
                    OC

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