C-3350i, not recognizing TRAY 2...

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  • Oystercopy
    Senior Tech

    Site Contributor
    500+ Posts
    • Oct 2009
    • 579
    #1

    C-3350i, not recognizing TRAY 2...

    Checked all the usual stuff, including the connector at rear bottom, unplugged and replugged. This machine has been glitchy from the beginning and I'm hoping I didn't sell a complete lemon. F/W is at -45. Will check into that next. Never was able to set the copy screen to default BLACK from Color...
    OC
    Tags: check, complete, f/w, lemon, sell
    • Leyahné
      Technician
      • Feb 2016
      • 44
      #2
      Re: C-3350i, not recognizing TRAY 2...

      Sensor or actuator is broken in the tray.

      Sent from my SM-N960F using Tapatalk

        Comment

        • Albonline
          Service Manager

          1,000+ Posts
          • Sep 2008
          • 1098
          #3
          Re: C-3350i, not recognizing TRAY 2...

          Originally posted by Oystercopy
          Checked all the usual stuff, including the connector at rear bottom, unplugged and replugged. This machine has been glitchy from the beginning and I'm hoping I didn't sell a complete lemon. F/W is at -45. Will check into that next. Never was able to set the copy screen to default BLACK from Color...
          OC
          fw45 is very glitchy and probably your issue do not use 4a ever either. get latest and update without the added tray.

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