Konica Minolta C300i - excessive toner consumption

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  • rolls.bo
    Technician
    • Sep 2014
    • 42

    #16
    Re: Konica Minolta C300i - excessive toner consumption

    Hi everyone, I recommend updating the FW, here in Italy the E9 version is available, certainly not bad

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    • Haaland
      Technician
      • Mar 2009
      • 20

      #17
      Re: Konica Minolta C300i - excessive toner consumption

      Sorry for the late answer, the MML is at the link here: MML.rar - Google Drive
      I checked our demo machine (C300i) and TCR is at 7.0 to 7.2 on colors, and 6.36 at black, so now im starting to think TCR over HV-board...

      I checked for the E9 firmware, but its not out in Norway yet, might be able to get the firmware, but probably not with Norwegian language.
      Would you mind sending the release note? always curious what's new =)

      Comment

      • Haaland
        Technician
        • Mar 2009
        • 20

        #18
        Re: Konica Minolta C300i - excessive toner consumption

        I didn't find E9 firmware, but i found G00-D0, released two days ago.

        Comment

        • tsbservice
          Field tech

          Site Contributor
          5,000+ Posts
          • May 2007
          • 7990

          #19
          Re: Konica Minolta C300i - excessive toner consumption

          From reading your MML it appears machine had several errors leading to CPU and BASE boards. Moreover your machine has made incredible amount of stabilizations and they do eat toner. Our machine with double counter of your has Stabilization,Processing time,,57 and yours Stabilization,Processing time,,5614.
          Maybe faulty temp/humidity sensor false readings lead machine to perform stabilizations over and over. Check readings from service mode.
          A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
          Blessed are they who can laugh at themselves, for they shall never cease to be amused.

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          • allan
            RTFM!!

            5,000+ Posts
            • Apr 2010
            • 5462

            #20
            Re: Konica Minolta C300i - excessive toner consumption

            Did you get your info for toners used from the management list?
            On the list you will find new article detection for the toners.

            Is this a contract machine with toners included?
            High coverage prints?

            Toner does not need to go thru the machine to vanish.
            Whatever

            Comment

            • rolls.bo
              Technician
              • Sep 2014
              • 42

              #21
              Re: Konica Minolta C300i - excessive toner consumption

              search BT2012139EN I don't have the English version but in Italian.
              The document talks about the problem with the temperature sensor that can give various problems, maybe it can concern you

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              • allan
                RTFM!!

                5,000+ Posts
                • Apr 2010
                • 5462

                #22
                Re: Konica Minolta C300i - excessive toner consumption

                Originally posted by rolls.bo
                search BT2012139EN I don't have the English version but in Italian.
                The document talks about the problem with the temperature sensor that can give various problems, maybe it can concern you
                Do you mean the environmental sensor?
                Wonder what the prints must look like or rather feel like staked with that much toner.
                Or the waste box must be filling up at a pace.
                Whatever

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                • rolls.bo
                  Technician
                  • Sep 2014
                  • 42

                  #23
                  Re: Konica Minolta C300i - excessive toner consumption

                  yes the temperature sensor .............. if in:
                  Service Mode / State confirmation / Temp / Humidity / Atmospheric pressure.
                  the temperature is zero replace the temperature sensor

                  Comment

                  • tsbservice
                    Field tech

                    Site Contributor
                    5,000+ Posts
                    • May 2007
                    • 7990

                    #24
                    Re: Konica Minolta C300i - excessive toner consumption

                    Originally posted by allan
                    Do you mean the environmental sensor?
                    Wonder what the prints must look like or rather feel like staked with that much toner.
                    Or the waste box must be filling up at a pace.
                    My guess based on MML lists was that his machine was doing so many image stabilizations which in turn slowly but constantly empty toners right into WTB. My first action on such a machine would be checking it. At 6k counter waste toner should weigh very little not a brick.
                    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                    Comment

                    • rolls.bo
                      Technician
                      • Sep 2014
                      • 42

                      #25
                      Re: Konica Minolta C300i - excessive toner consumption

                      you're right I think like you.
                      in the c3350i series, with early firmware there was this problem of high toner waste, but here I believe there is an electronic or sensor problem not working properly.

                      Comment

                      • blackcat4866
                        Master Of The Obvious

                        Site Contributor
                        10,000+ Posts
                        • Jul 2007
                        • 23002

                        #26
                        Re: Konica Minolta C300i - excessive toner consumption

                        Originally posted by tsbservice
                        From reading your MML it appears machine had several errors leading to CPU and BASE boards. Moreover your machine has made incredible amount of stabilizations and they do eat toner. Our machine with double counter of your has Stabilization,Processing time,,57 and yours Stabilization,Processing time,,5614.
                        Maybe faulty temp/humidity sensor false readings lead machine to perform stabilizations over and over. Check readings from service mode.
                        I've seen this sort of thing on other brands when the MFP is placed near an exterior door. Each time the door opens the temperature drops (winter temperatures), machine stabilizes.
                        If you'd like a serious answer to your request:
                        1) demonstrate that you've read the manual
                        2) demonstrate that you made some attempt to fix it.
                        3) if you're going to ask about jams include the jam code.
                        4) if you're going to ask about an error code include the error code.
                        5) You are the person onsite. Only you can make observations.

                        blackcat: Master Of The Obvious =^..^=

                        Comment

                        • CP-1015
                          Trusted Tech

                          Site Contributor
                          250+ Posts
                          • Nov 2020
                          • 317

                          #27
                          Re: Konica Minolta C300i - excessive toner consumption

                          Do you have much C2552/4/6/8? Defektiv Developer chip.

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