C552ds hangig for logo konica and not download fimware scanner

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  • saeidss
    Technician
    • Jul 2015
    • 30

    [Dead] C552ds hangig for logo konica and not download fimware scanner

    Update frimware c552ds erore scanner dowliad n.g
  • copier tech
    Field Supervisor

    5,000+ Posts
    • Jan 2014
    • 7931

    #2
    Re: C552ds hangig for logo konica and not download fimware scanner

    Originally posted by saeidss
    Update frimware c552ds erore scanner dowliad n.g

    Try another USB stick & a fresh copy of the firmware. A stick no larger than 2GB

    If not try the NVRam firmware.
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk

    Comment

    • saeidss
      Technician
      • Jul 2015
      • 30

      #3
      Re: C552ds hangig for logo konica and not download fimware scanner

      Originally posted by copier tech
      Try another USB stick & a fresh copy of the firmware. A stick no larger than 2GB

      If not try the NVRam firmware.
      Tested not solve problam

      Comment

      • saeidss
        Technician
        • Jul 2015
        • 30

        #4
        Re: C552ds hangig for logo konica and not download fimware scanner

        Originally posted by saeidss
        Tested not solve problam
        Imgur: The magic of the Internet

        Comment

        • Phil B.
          Field Supervisor

          10,000+ Posts
          • Jul 2016
          • 22808

          #5
          Re: C552ds hangig for logo konica and not download fimware scanner

          Originally posted by saeidss
          there is an error in the files.... did you follow copier techs recommendation as to get a fresh copy of the firmware?

          what version are you trying to use?

          Comment

          • saeidss
            Technician
            • Jul 2015
            • 30

            #6
            Re: C552ds hangig for logo konica and not download fimware scanner

            Originally posted by Phil B.
            there is an error in the files.... did you follow copier techs recommendation as to get a fresh copy of the firmware?

            what version are you trying to use?
            A1DM0Y0-F000-G00-D1
            A1DM0Y0-F000-G00-D1.zip
            A0P00Y0-F000-GQ7-D1(00)_2ineo plus 452 552 652(DS.exe

            Comment

            • Phil B.
              Field Supervisor

              10,000+ Posts
              • Jul 2016
              • 22808

              #7
              Re: C552ds hangig for logo konica and not download fimware scanner

              Originally posted by saeidss
              A1DM0Y0-F000-G00-D1
              A1DM0Y0-F000-G00-D1.zip
              A0P00Y0-F000-GQ7-D1(00)_2ineo plus 452 552 652(DS.exe
              Are you unzipping to the thumb drive?

              2gb FAT32 should be clean before moving files to it

              Sent from my SM-G960U using Tapatalk

              Comment

              • copier tech
                Field Supervisor

                5,000+ Posts
                • Jan 2014
                • 7931

                #8
                Re: C552ds hangig for logo konica and not download fimware scanner

                Originally posted by saeidss
                Tested not solve problam
                So you tried the NVRAm firmware, how far did it get etc?
                Let us eat, drink, and be merry, because tomorrow we may die!

                For all your firmware & service manual needs please visit us at:

                www.copierfirmware.co.uk - www.printerfirmware.co.uk

                Comment

                • saeidss
                  Technician
                  • Jul 2015
                  • 30

                  #9
                  Re: C552ds hangig for logo konica and not download fimware scanner

                  Originally posted by copier tech
                  So you tried the NVRAm firmware, how far did it get etc?
                  The firmware gives a scanner error. I called 4 firmware with several different usb Again, it's freezing, and the device's scanner doesn't move at all, and the device hangs on the Konica logo What is the scan board? It does not download the frinware, but the firmware downloads adf.

                  Comment

                  • tsbservice
                    Field tech

                    Site Contributor
                    5,000+ Posts
                    • May 2007
                    • 7635

                    #10
                    Re: C552ds hangig for logo konica and not download fimware scanner

                    Delete any other files ending in the ".tar" extension. Only one firmware file can be in the root of the USB thumb drive when flashing the machine.
                    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                    Comment

                    • Phil B.
                      Field Supervisor

                      10,000+ Posts
                      • Jul 2016
                      • 22808

                      #11
                      Re: C552ds hangig for logo konica and not download fimware scanner

                      Originally posted by tsbservice
                      Delete any other files ending in the ".tar" extension. Only one firmware file can be in the root of the USB thumb drive when flashing the machine.
                      i wonder on his procedure,,,, he is rather vague in his explanation of it.

                      Comment

                      • tsbservice
                        Field tech

                        Site Contributor
                        5,000+ Posts
                        • May 2007
                        • 7635

                        #12
                        Re: C552ds hangig for logo konica and not download fimware scanner

                        We still don't know what is the main cause machine to stuck at boot up. Maybe another problem is present and FW failed to update is consequence.
                        A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                        Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                        Comment

                        • saeidss
                          Technician
                          • Jul 2015
                          • 30

                          #13
                          Re: C552ds hangig for logo konica and not download fimware scanner

                          Originally posted by tsbservice
                          We still don't know what is the main cause machine to stuck at boot up. Maybe another problem is present and FW failed to update is consequence.
                          The mfp problem was fixed by replacing this part
                          But it was very strange why the scanner firmware downloaded n .g

                          Comment

                          • Woxner
                            Senior Tech

                            500+ Posts
                            • Jul 2011
                            • 808

                            #14
                            Re: C552ds hangig for logo konica and not download fimware scanner

                            the mfp may have fixed it but were you using the c552ds firmware or the c552 they are different

                            Comment

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