C224 2nd Paper Cassette won't work

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  • fatduke
    Technician

    50+ Posts
    • Jun 2020
    • 75

    #1

    C224 2nd Paper Cassette won't work

    Hi everyone

    I got a very frustrating and big problem on a C224.

    2nd cassette won't work. I changed bushes, rollers, clutches, clean all the part with isoprop,
    put grease on gears, but no luck.

    WhatsApp Image 2020-07-11 at 12.28.45.jpg

    Machine show me the paper block on grid 2-9 (on machine guide image on display)

    Anyone had this problem?

    Attached pic

    TY
  • Synthohol
    Certified Konica Expert

    Site Contributor
    5,000+ Posts
    • Mar 2016
    • 5735

    #2
    Re: C224 2nd Paper Cassette won't work

    have you removed tray 1 and watched tray 2 try to feed paper?
    see if the rollers turn or the shaft or the tray lifting high enough etc..
    please report visual clues.
    We know a thing or two because we've seen a thing or two.
    The medication helps though...

    Comment

    • Max
      Senior Tech

      500+ Posts
      • Oct 2011
      • 546

      #3
      Re: C224 2nd Paper Cassette won't work

      Sponge pad on the picture is coming off. Edges appear to be blocking the exit. Try removing it and don't forget the sticky backing too.

      Comment

      • allan
        RTFM!!

        5,000+ Posts
        • Apr 2010
        • 5459

        #4
        Re: C224 2nd Paper Cassette won't work

        Make sure the right spring is installed on the separation roller.
        There i a spare spring to enable thin paper to feed clipped somewhere on the unit.
        Whatever

        Comment

        • fatduke
          Technician

          50+ Posts
          • Jun 2020
          • 75

          #5
          Re: C224 2nd Paper Cassette won't work

          UPDATE

          I FOUND THE PROBLEM BUT NOT YET THE FIX

          Hi everyone,

          I made it (half way), so...

          I found like I said before the problem... gears slides too much but if i pressure the gears and turn the paper pickup section, the mechanism works perfectly...

          So, how I can fix this? Why gears only with pression works...??

          I also checked single gears but I saw no damage or broken teeth..

          TY
          Attached Files

          Comment

          • copyman
            Owner / Technician

            Site Contributor
            2,500+ Posts
            • Sep 2005
            • 4524

            #6
            Re: C224 2nd Paper Cassette won't work

            Originally posted by fatduke
            UPDATE

            I FOUND THE PROBLEM BUT NOT YET THE FIX

            Hi everyone,

            I made it (half way), so...

            I found like I said before the problem... gears slides too much but if i pressure the gears and turn the paper pickup section, the mechanism works perfectly...

            So, how I can fix this? Why gears only with pression works...??

            I also checked single gears but I saw no damage or broken teeth..

            TY
            Is the "bottom" plastic piece that the door hook latches onto broken? Move with hand because it can look good but can still be broken. When it is broke the bottom part of door isn't held closed enough and only tray 2 will jam.

            Comment

            • zoool
              Technician

              50+ Posts
              • Nov 2016
              • 52

              #7
              Re: C224 2nd Paper Cassette won't work

              try stretch the spring in doors. under white plastic rollers between 1st and 2nd tray

              Comment

              • femaster
                Service Manager

                1,000+ Posts
                • May 2011
                • 1458

                #8
                Re: C224 2nd Paper Cassette won't work

                Originally posted by fatduke
                UPDATE

                I FOUND THE PROBLEM BUT NOT YET THE FIX

                Hi everyone,

                I made it (half way), so...

                I found like I said before the problem... gears slides too much but if i pressure the gears and turn the paper pickup section, the mechanism works perfectly...

                So, how I can fix this? Why gears only with pression works...??

                I also checked single gears but I saw no damage or broken teeth..

                TY
                Is that clutch in your pictures mounted properly? The white tab that sticks out (on the left side in your pictures) is severely bent. That should be sticking straight out from the body of the clutch, but for some reason yours it bent towards the drive gear side. This is leading me to believe that maybe that tab it not properly positioned to be held in place by the framework of the feed unit.
                A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
                My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

                Comment

                • fatduke
                  Technician

                  50+ Posts
                  • Jun 2020
                  • 75

                  #9
                  Re: C224 2nd Paper Cassette won't work

                  Originally posted by copyman
                  Is the "bottom" plastic piece that the door hook latches onto broken? Move with hand because it can look good but can still be broken. When it is broke the bottom part of door isn't held closed enough and only tray 2 will jam.
                  The bottom piece is bend for the try. If i pull out, gears work.

                  Comment

                  • femaster
                    Service Manager

                    1,000+ Posts
                    • May 2011
                    • 1458

                    #10
                    Re: C224 2nd Paper Cassette won't work

                    Originally posted by fatduke
                    The bottom piece is bend for the try. If i pull out, gears work.
                    Do you have another unit you can compare it to? Perhaps you are missing an E-clip somewhere and that is why it's so sloppy?
                    A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
                    My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

                    Comment

                    • fatduke
                      Technician

                      50+ Posts
                      • Jun 2020
                      • 75

                      #11
                      Re: C224 2nd Paper Cassette won't work

                      Originally posted by femaster
                      Do you have another unit you can compare it to? Perhaps you are missing an E-clip somewhere and that is why it's so sloppy?
                      Hi,

                      I will compare with another soon as I can but, every time I change something on paper cassette, I make a pic in order to avoid mistakes :-)

                      But it seems all ok as I remember.

                      Right now I can't see the trouble cause is not in my laboratory.

                      Will check it.

                      TY

                      Comment

                      • blazebusiness
                        SanDiegoCopierRepair.com

                        Site Contributor
                        1,000+ Posts
                        • Apr 2010
                        • 1250

                        #12
                        Re: C224 2nd Paper Cassette won't work

                        Originally posted by femaster
                        Do you have another unit you can compare it to? Perhaps you are missing an E-clip somewhere and that is why it's so sloppy?
                        I think femaster is really on to something with the possibility of a missing clip causing all the play. I've certainly seen stuff like that before. Focus on that for starters.
                        sigpicAnything can be made to work if you fiddle with it long enough- San Diego Copier Repair.com

                        Comment

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